Dualit Cafe Cino Instruction Manual & Guarantee page 13

TROUBLESHOOTING GUIDE
MY CAPSULE MACHINE IS LEAKING
There is water beneath the capsule
machine.
FACTORY SETTINGS
What is the factory setting of the
capsule machine?
Can I change the factory settings?
COFFEE & TEA BUTTONS
What happens if I repeatedly
press the Buttons while tea or coffee is
being dispensed?
Is the Programmable Dosing Memory
deleted when the appliance is
unplugged?
The Buttons flash for a long time.
When is the capsule machine ready to
use?
MY COFFEE HAS NO CREMA
Little to no crema is produced.
1. There will be a small amount of condensation
forming underneath the capsule machine after
making numerous beverages. This is safe and does
not mean the machine is leaking.
2. Ensure that the Water Tank has been correctly
inserted. When refilling with water, always switch
off the capsule machine and only then remove
and refill the Water Tank. Otherwise, water could
leak from the appliance. If you still feel the capsule
machine is leaking, stop, switch off and unplug and
contact Dualit on (+44) 01293 652500.
The factory setting of the machine is programmed
to 35ml for the Espresso Button, 70ml for the
Lungo Button and 180ml for the Tea Button.
Yes. Please follow 'Programmable Dosing Memory'
on page 16.
The capsule machine interrupts the dispensing of
the tea or coffee prematurely.
No, the programming is not affected by unplugging
the appliance.
It takes a little time for the capsule machine to
achieve the optimum water temperature (approx.
30-60 seconds). Once it does, the Buttons will
illuminate and will be ready to dispense tea or
coffee.
1. Each time coffee is dispensed, essential oil is
deposited in the Nozzle. Descale and follow
instructions on page 19.
2. Use Dualit or Nespresso capsules
®
3. Check your capsules are in date. Stale coffee
affects crema and taste.
4. Ensure that you are not using the Tea Button
for Coffee.
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CAPSULES
The capsule does not drop
automatically into the Capsule Basket
when I lift the Lever.
The capsule cannot be inserted
correctly.
COFFEE/TEA/CAPPUCCINO/ LATTE AND THE MILKSHAKE BUTTONS ARE
FLASHING ALTERNATIVELY
The Water Tank is empty.
Internal pipes may be blocked.
Faulty flow-sensor.
COFFEE, TEA, LATTE, CAPPUCCINO LIGHTS ARE FLASHING IN A CYCLIC
CLOCKWISE MOTION WHEN I TURN ON THE MACHINE
Machine is recommending the user to
descale.
PUMP STOPS RUNNING DURING A DISPENSE
The Water Tank is empty.
Internal pipes may be blocked.
MACHINE TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY
Machine has entered into Standby
Mode after 10 minutes which is an EU
approval requirement.
COFFEE & TEA AND LATTE & CAPPUCCINO BUTTONS ARE FLASHING QUICKLY
EVERY TIME MACHINE IS TURNED ON
You are in Descale Mode.
MY MACHINE IS VIBRATING WHEN DISPENSING
Your machine has a powerful 19 bar
pump which can cause vibrations when
machine is placed incorrectly.
MY COFFEE IS NOT HOT ENOUGH
Internals have not been pre-heated.
Cup or mug is not pre-warmed.
LEVER DOES NOT CLOSE
The capsule may not be located
correctly.
1. The Capsule Basket could be full. Please empty
it.
2. Ensure that you fully lift the Lever.
The Capsule Basket could be full. Please empty it.
Fill up the Water Tank & only dispense water.
Descale regularly. See page 19.
Contact customer services on (+44) 01293
652500.
Enter Descale Mode and follow the instructions on
page 19.
Fill up the Water Tank & dispense just water.
Descale regularly. See page 19.
Press Coffee or Tea Button to reactivate the
machine. The Buttons will flash and the machine
will warm up, ready for use. ALWAYS UNPLUG
AFTER USE.
Press and hold Tea & Coffee Buttons for 5
seconds to exit.
Unplug the device and remove the water tank.
Ensure the machine is placed on a flat, even
surface. Ensure the water tank and capsule basket/
drip tray are fully located.
Press the Coffee Button ensuring no capsule is
inside the coffee machine; this will run hot water
through internal pipework.
Pre-warm your cup by dispensing hot water into it.
1. Ensure that the capsule is located correctly as
per page 8.
2. Ensure the Capsule Basket is not over filled,
empty Capsule Basket if full.
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