Robomow RC312 Pro S User Manual

Robomow RC312 Pro S User Manual

Robotic mower
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User Guide

See how
to install
Original Operating Instructions
Robotic Mower
RC312 Pro S, RC308u, RC304 Pro, RC304u
EN

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Summary of Contents for Robomow RC312 Pro S

  • Page 1: User Guide

    User Guide See how to install Original Operating Instructions Robotic Mower RC312 Pro S, RC308u, RC304 Pro, RC304u...
  • Page 2 I’m Robomow, nice to meet you. Your safety is important to us - Please review this Manual carefully for all safety warnings and take extra caution to keep both children and pets off the lawn when Robomow is in operation.
  • Page 3 Safety first..... Installation....Quick reference....
  • Page 4: Safety First

    Safety first IMPORTANT! READ CAREFULLY BEFORE USE KEEP FOR FUTURE REFERENCE Warning decal definitions Safety warnings & precautions Safety features Do not allow children to use or operate the mower. Children must be supervised at all times.
  • Page 5 Warning decal definitions 1. This is a dangerous power tool. Exercise care when operating it and follow all safety instructions and warnings. 2. Read Safety Instructions carefully before operating your mower. 3. Be careful of thrown objects during operation. 4. Keep a safe distance from the mower while it is operating. Keep people, especially children, pets and bystanders away from the area where the mower is operating.
  • Page 6 Safety warnings & precautions A. Before you begin 1. Read this Safety Manual carefully before operating the mower to become familiar with its controls and proper use. 2. Never allow children, persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge or people unfamiliar with these instructions to use the machine.
  • Page 7 C. Operation IMPORTANT SAFETY WARNING! Do not leave the mower to operate unattended if you know that there are pets, children or people in the vicinity. Never mow while people (especially children) or pets are nearby. 1. Do not operate the mower if any safety feature or any part is damaged, worn or inoperable.
  • Page 8 D. Transportation Within the working area: 1. Press STOP to stop the mower. 2. Use the Remote Control. (available as an accessory or via the mobile app) to drive it from one place to another. 3. In case of different ground height level, switch off the Safety Switch, and carry the mower by its carrying handle.
  • Page 9 E. Using the remote control (manual mowing) 1. Mow only in daylight or in good artificial light, and avoid operating on wet grass. 2. Do not operate the mower barefoot or wearing open sandals. Always wear substantial footwear and long trousers;...
  • Page 10 G. Maintenance and special instructions 1. Always switch off the Safety Switch before clearing blockage/checking/cleaning/working on the mower, or after striking a foreign object to inspect the machine for damage. Never attempt to service or adjust the mower while it is in operation. 2.
  • Page 11 H. Product end of use 1. The mower and its accessories should be collected separately at the end of their life to prevent waste electrical and electronic equipment from ending up in landfill sites, and to protect and improve the quality of the environment.
  • Page 12 Safety features WARNING! Your mower is equipped with numerous built-in safety features. However, the mower is a hazardous device with a sharp blade, which can cause major injury to anyone who comes in contact with it. Therefore, it is absolutely forbidden to be on the lawn while the mower is working.
  • Page 13 C. Lift Sensor If the mower is raised from the ground during the blade’s operation, the blade will stop rotating immediately. D. Tilt Sensor If the mower is tilted up towards a vertical position, the blade will stop immediately. E. Obstruction Sensor Your mower detects interfering obstacles in its way during operation.
  • Page 14 Let’s get started. Can’t wait to mow your lawn.
  • Page 15 Welcome to a friendly home Congratulations on your purchase! You are just a few steps away from meeting your best team player. Very soon you will come to count on your new friend to do a perfect job. The mower will independently depart from its Base Station on predetermined days and times, mow your lawn and return to base for charging.
  • Page 16 In addition, it centers itself on top of the perimeter wire to ensure accurate, flawless edging. Good-looking lawns are achieved by consistent mowing, which is exactly what a robotic mower provides. After following the clear installation instructions, you will be ready to enjoy your free time, while your new friend looks after your lawn.
  • Page 17 So where are we headed? Correct installation of your mower will ensure maximum results. This is what it takes to prepare mower to do a perfect job for you: Know Your Lawn What’s your lawn type? Ready, Set, Test Get Started Setup and trial run Choose Base Station location Lay the Wire...
  • Page 18 What’s in the box The product Power Supply Your new Robotic Mower The power supply for charging of your mower Base Station with Extension Cable The Base Station is where the mower recharges itself. The 15m (50ft) low voltage cable connects the Base Station to the Power Supply unit USER...
  • Page 19 Blade Tool For safe removal of the blades Spare Plot Connector Base Station Stakes (x4) For connecting the For affixing the Base Perimeter Wire to the Base Station Station to the ground Cutting Height Extender Wire Pegs For an easier adjustment of For securing the wire the cutting height to the ground...
  • Page 20 Know your lawn Understanding your lawn will save you unnecessary mistakes and make the installation process easier and more straight-forward. You can also skip some later sections in this manual that are not relevant to your lawn type. So, what does your lawn look like? Type A Main Zone only Your lawn area is one...
  • Page 21 Type C Main Zone + Separated Zone Your lawn consists of two Main Zone or more zones that are not connected (separated by a fence, sidewalk, pathway or other obstacle). The mower cannot drive between these zones. Separated Zone Type D Main Zone + Sub Zone + Separated Zone Some...
  • Page 22 Started Choose locations for the Base Station & Power Supply unit The Base Station is where your mower recharges, and where the Perimeter wire starts and ends. In this installation step, you are going to determine a proper location for the Base Station. The Base Station will be installed at a later stage, after the Perimeter Wire is in place.
  • Page 23 Follow simple guidelines to place your Base Station Consideration A Up to a max. of 15 m (50 ft) from a power outlet Power Supply unit Base Station 15 m (50 ft) Extension cable [low voltage]...
  • Page 24 Consideration B A min. of 1.5 m [5 ft] of straight wire in front of the base and a min. of 10cm (4 in) behind the base to allow smooth docking...
  • Page 25 Consideration C Make sure the ground is even and flat, and that there are no slopes • If there are additional zones in your lawn, place the Base Station within the largest zone • In a flat and shady spot to extend battery life TIPS •...
  • Page 26 the Wire Lay the perimeter wire (“virtual boundary”), which defines the working area for the mower. Now you’re ready to install the Perimeter Wire. Let’s take it step by step. • Have the mower’s package nearby. • Be sure to cut your grass with your old mower one last time before you start wiring.
  • Page 27 Hard Obstacles Obstacles that are vertical, rigid and higher than 15 cm (6 in), such as trees or telephone poles, do not need to be protected by the Perimeter Wire. The mower will bump into them and turn away.. SLOPES Slopes along the edge To ensure your mower doesn’t slip off the lawn, especially when the grass is wet, the Perimeter Wire must exclude a...
  • Page 28 A. Make a good start Before you begin, walk along the edge of your lawn and plan how to set up the Perimeter Wire. Take note of all obstacles and slopes. Pull out approx. 30 cm (1 ft) of wire through the hole in the spool’s plastic covering and peg the beginning of the wire to the ground where you intend to install your Base Station.
  • Page 29 A helpful video is available online What if you prefer an External Base? Please see the drawings below for proper instructions on how to lay the perimeter wire in this case. Min. 10 cm (4”) 10 cm (4”) Main Zone Note the straight wire section after the Base.
  • Page 30 B. Maintain Proper Distance The Perimeter Wire is secured to the ground by the pegs supplied with the product. Use the RoboRuler to determine the distances you should leave between the Perimeter Wire and the lawn’s edge and obstacles. • Insert pegs every few meters / feet and at corners. At this early stage, set a minimal number of pegs.
  • Page 31 When the edge is flat or a drop, use the short distance of the RoboRuler. 20 cm (8in) When the edge is a wall, use the longer distance of the RoboRuler. 28 cm (11in ) Leave a minimum of 1.2 m (4 ft) if the edge of the lawn borders water.
  • Page 32 • It is not necessary to bury the Perimeter Wire, though you may do so, up to 5 cm (2 in) deep. • Burying the wire along exposed areas, such as pavements, is TIPS usually recommended. • If additional Perimeter Wire is required in order to complete the setup, you can extend it using the waterproof Wire Connectors provided.
  • Page 33 D. Protect Soft Obstacles Objects such as flower beds, ponds, or small trees must be protected by setting Perimeter Islands. Perimeter Wire position Perimeter Wire If the distance between an island and the Keep min. 1 m (3.3 ft) between perimeter wire is lower than 1 m (3.3 ft), islands;...
  • Page 34 Recall Your Lawn Type Main Zone Main Zone Main Zone Main Zone Separ. Sub Zone Separated Zone Sub Zone Zone Type A Type B Type C Type D Main Zone only Main Zone + Main Zone + Main Zone + Sub Zone Separated Zone Sub Zone +...
  • Page 35 A helpful video is available online • If a Narrow Pass is shorter than 2 m [7 ft], set up only one square Perimeter Island in the passage • Take care to wire Narrow Passes correctly to ensure that the TIPS mower doesn’t cross into different zones spontaneously while mowing...
  • Page 36 F. How to Wire a Separated Zone Type C / Type D Don’t have a Separated Zone? Skip this section! If your Separated Zone is larger than 100 m / 1100 ft your mower won’t be able to finish it in a single operation. Therefore, it is recommended to wire it separately and connect it to its own Base Station.
  • Page 37 OPTION 2 Wire the Zone separately and connect it to a Perimeter Switch (optional accessory). Perimeter Switch Main Zone Power Supply and Base Station...
  • Page 38 G. Complete Wire Setup Once the Perimeter Wire has been laid completely, the two ends of the wire that meet at the Base Station should be joined together. • Use the same peg to fasten both tail ends of the wire to the ground •...
  • Page 39 Strip back 5 mm (0.2 in) of insulation from the wire ends, insert the twisted wire into the connector and secure it using a small flat screwdriver.
  • Page 40 Power Install and connect the Base Station Place the Base Station in its planned location and align its center on the perimeter wire. In case of External Installation, the Base Station should be placed in a small shift to the right, in order to allow smooth entry of the mower to the Base Station.
  • Page 41 Connect the green connector of the perimeter wire to the Base Station as shown below, while keeping the right polarity. Insert only two stakes into the Base Station holes as shown. Be careful not to damage irrigation pipes when hammering down the stakes.
  • Page 42 A. Connect the Power Supply unit Consider the following in order to select a proper location for the Power Power Supply unit: Supply unit Base • Select a suitable location Station near a power outlet • Position it outside the lawn perimeter 15 m (50 ft) •...
  • Page 43 Connect the Power Supply unit to a regular power outlet. Now you should see the LED indication on the Base Station blinking green (if the mower is outside, or steady green (if the mower is inside the Base Station). LED indication The Extension Cable from the Power Supply to the Base Station should be securely fastened to the ground! It should never present a tripping hazard.
  • Page 44 Ready, Set, Test Prepare your mower and give it a test drive. Congratulations! Now you are ready to give it a whirl. WHAT YOU’LL NEED: • The mower • Remaining Pegs • Remaining Base Station stakes ... A glass of champagne (or equivalent) A.
  • Page 45 Always turn the safety switch off before adjusting the cutting height! • Use the provided extender for an easier adjustment of the cutting height • We recommend starting from the highest cutting height TIPS and gradually lowering it to the desired height after a few operations 2.
  • Page 46 Using the operating panel: Right/Left arrows Settings button • Press the ‘Right’ or ‘Left’ arrows until your desired option is displayed. • Press OK to select the value shown on the display. • Press ‘Back’ (STOP) to go back or to cancel. Choose Measurement Units and Formats: Area/Distance Temp...
  • Page 47 Set Main Zone Area: Scroll to select an approximate area (EU-m /US-ft ) for the Main Zone, where the Base Station is installed. If an additional zone (Sub-Zone or Separated Zone) exists, do not include it in main zone’s area (it will be set separately). To restart the One-Time Setup process press and hold TIPS...
  • Page 48 The mower will drive to the Base Station and enter it. Next, it will drive out and wait in front of the Base Station and display U002 (“Peg Base”). Insert the remaining two stakes into the Base Station. Press OK. •...
  • Page 49 D. Test Wire Position When you see the message U003 (“Test wire position”), it means your mower is ready to test the Perimeter Wire installation. Press OK. The mower will start driving. Walk alongside it as it tours the perimeter. At the end of a successful tour, the mower will enter the Base Station and the setup process will be completed.
  • Page 50 (Not applicable to models for lawns under 800 m / 8600 ft • When the mower completes its operation, it drives to the TIPS Base Station at a dynamic offset from the Perimeter Wire (“Near Wire Follow” mode). This is in order to prevent wheel tracks along the same path.
  • Page 51 E. Finish Installing the Perimeter Wire Insert the remaining pegs along the Perimeter Wire, approx. 1 m (3.3 ft) apart. Hammer the extension cable into the ground so it’s not a tripping hazard. F. Charge your mower Place your mower on the Base Station and let it fully charge before its first mow (up to 24 hours).
  • Page 52 Adding Sub Zones If your lawn has additional zones and they are connected to your main zone by a narrow passage (we call such zones “Sub Zones”), you need to tell your mower how to get to these zones. To do this, press “Settings” on mower’s panel for more than 3 seconds.
  • Page 53: Splicing The Perimeter Wire

    Are there any Separated Zones? For lawns that have completely noncontiguous Separated Zones, the area size of these zones needs to be set separately. To do this, press “Settings” on the mower’s panel for more than 3 seconds. Scroll to get to the menu P014. The table below describes how to use this menu to program a Separated Zone: Screen...
  • Page 54 Well Done! Now relax, and let your mower do the work.
  • Page 55 Knowing your mower Menu structure Automatic operation Manual operation Features - how to Periodic maintenance Troubleshooting FAQs...
  • Page 56 Knowing your mower In order to fully enjoy your mower, learn about its different parts and messages. Understanding how it works and “interacts” will lead to its smooth and easy operation. External Parts STOP Button Operating Panel Mowing Height Indicator...
  • Page 57 Mowing Deck Blade Mowing Height Adjustment Knob Carrying Handle External Charging Connector Safety Switch...
  • Page 58 Operating Panel & Display User Messages/ Days of Clock/Next the week Departure Time Battery and Charging indicator: Red lit constantly - Low Battery Green blinking - Mower Charging is in the Green lit constantly - Base Station Fully Charged indicator Day and Area setting Time setting...
  • Page 59 Base Station LED indication LED indication Meaning Indication Perimeter wire signal is OK; the Steady green mower is inside the base Perimeter wire signal is OK; the Blinking green mower is outside the base Perimeter wire is damaged or Blinking red fast disconnected Poor perimeter wire connection Blinking red slow...
  • Page 60: Basic Settings

    Menu structure For the full description of all menu items, please refer to our online Help Center. Basic Settings The Basic Settings are the most frequently used menu options. Each one of the Basic Settings has a dedicated icon on the mower’s panel. Press the “Settings”...
  • Page 61 Advanced Settings The Advanced Settings are additional menu options that are not changed very often. Press Settings P001 is displayed for 3 seconds 3 second Use the arrow to scroll Press OK to select the desired setting Setting Description P001 Mowing Frequency Select a higher value for more frequent mowing.
  • Page 62 Setting Description P004* Max Near-Wire Follow Distance Maximal allowed distance from the edge, when P003 is On. P005* Min Near-Wire Follow Distance Minimal allowed distance from the edge, when P003 is On. P006* Near Wire Follow Test Test the mower at the max distance set in P004. P007 Rain Sensor On/Off Automatically halt operation in rainy weather.
  • Page 63 Setting Description P017 Mobile Communication System Enable GSM module accessory (if installed). P018 Statistics On/Off Send operating statistics for diagnostics. P019 Bluetooth Remote Control Pairing Pair Remote Control accessory with your mower. P020 Last Termination Event Enable special debug mode (by a Service Station). P021 Program On/Off Enable/Disable automatic operation by zone.
  • Page 64 Automatic operation Learn how to configure automatic operation and manually bypass/override it when needed. • The Area size setting automatically determines the required mowing time for your lawn - the duration of a “Mowing Cycle” • The mower usually performs several consecutive mowing operations until it completes a full Mowing Cycle •...
  • Page 65 Tell the mower how often to mow Mowing Frequency* controls the periodicity of mowing cycles. The higher the frequency, the more frequently your lawn will be mowed and vice versa. Press Settings for 3 second. P001 will be displayed. 3 second Press OK to get in Use the arrows to select the desired...
  • Page 66 When you need extra mowing time If the mowing results are not satisfactory, the Mowing Hours setting allows adjusting (by percentage) the mowing time allocated for your lawn size. Press Settings twice until the Mowing Hours indication is lit. Use the scrolling arrows The default value of this setting to adjust the allocated is 0100 (100%);...
  • Page 67 To set specific “mowing free” days and hours You can set specific days or specific hours during a day, when you don’t want the mower to work on your lawn. For example, during weekends or during hours, when the children usually play in the lawn. To set such “mowing free”...
  • Page 68 Scroll through all the days to the right, until the ‘Inactive Hours’ will start blinking. Set the time, at which the Inactive Hours start and press OK. Set the time at which the Inactive Hours end and press OK. Plan mowing times for safety. Always make sure that the mower is set to work when the lawn is vacant.
  • Page 69 Pause automatic operation for a specific zone If you wish to pause automatic operation in a particular zone of your lawn, you may do so via the Program On/Off menu. Press Settings for 3 seconds. P001 will be displayed. 3 second Use the arrows to scroll to menu P021.
  • Page 70: Manual Operation

    Manual operation Manual Operation is used when you want to start a mowing operation regardless of the mowing schedule. Press any button to show the display. If the battery is fully charged, the start time of the next operation is displayed, otherwise the current day and time are displayed.
  • Page 71 Features - how to Adjust the cutting height (15-60 mm/0.6-2.4“) of the mower by turning the cutting height adjustment knob: • To raise the cutting height, turn clockwise. • To lower the cutting height, turn anticlockwise • The cutting height is displayed at the side of the mower.
  • Page 72 Child Lock If you wish to prevent accidental press by children of the operating buttons on your mower, you may do so via the Child Lock On/Off menu. Press Settings for 3 seconds. P001 will be displayed. 3 second Use the arrows to scroll to menu P010.
  • Page 73 Anti-Theft feature The Anti-Theft feature sets off an alarm in the event of unintended removal of the mower from its designated area. By default, Anti-Theft is turned Off. To turn Anti-Theft On for the first time: Press ‘Settings for 3 seconds. P001 will be displayed.
  • Page 74 • Select a number you can remember. Write it down in the dedicated place at the end of this manual. • The Anti-Theft system will automatically lock the mower, if there is no user activity (button pressing or mobile app’s connection) for 30 minutes.
  • Page 75 Periodic maintenance WARNING Severe injury and damage hazard! Always turn the Safety Switch off before lifting the mower. The blade is very sharp. It can cause severe cuts or lacerations. Always wear heavy work gloves when working with or around the blades. NEVER use a damaged or broken blade.
  • Page 76: Troubleshooting

    Troubleshooting Message Probable Corrective Displayed Cause / Event Action The mower got stuck in Check the ground for holes or place. It cannot continue indentations. Fill it with some earth. “Stuck In Place” driving. Check if the Perimeter Wire is not too close to the edge.
  • Page 77 Message Probable Corrective Displayed Cause / Event / Meaning Action Too many Inactive Days and/or Decrease the number of Hours have been set for your lawn Inactive Days and/or the “Decrease area. number of Inactive Hours. Inactive Time” Mowing Frequency is too high for Decrease Mowing current settings of Inactive Time.
  • Page 78 Frequently asked questions Mower does not dock properly and sometimes misses Base Station’s contacts The entrance to the Base Station is not flat. Fill some ground to flatten the lawn around the Base Station to allow smooth entrance. Make sure the Perimeter Wire is straight and centered or shifted 4-5 cm to the left in case of External Installation all the way under the Base Station.
  • Page 79 Learn Your Lawn Contact DOC7000E_EN...

This manual is also suitable for:

Rc308uRc304 proRc304u

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