Humminbird CHIRP Installation Manual page 33

Returning your Unit for Service
Before sending your unit in for repair, please contact the factory, either by phone or by e-mail, to obtain a
Repair Authorization Number for your unit.
NOTE: Please do not return your Humminbird to the store for service.
Please have your product model name and serial number available before calling the factory. If you contact
the factory by e-mail, please include your product model name and serial number in the e-mail, and use
Request for Repair Authorization Number for your e-mail subject header. You should include your Repair
Authorization Number in all subsequent communications about your unit.
For IN-WARRANTY service, complete the following steps:
• Obtain a Repair Authorization Number from Humminbird Customer Service.
• Tag product with your name, street address, phone number, and your assigned Repair
Authorization Number.
• Include a brief written description of the problem.
• Include a copy of your receipt (to show proof and date of purchase).
• Return product freight prepaid to Humminbird, using an insured carrier with delivery confirmation.
For OUT-OF-WARRANTY service, complete the following steps:
• Obtain a Repair Authorization Number from Humminbird Customer Service.
• Include payment in the form of credit card number and expiration date, or a money order. Please
do not send cash.
• Tag product with your name, street address, phone number, and your assigned Repair
Authorization Number.
• Include a brief written description of the problem.
• Return product freight prepaid to Humminbird, using an insured carrier with delivery confirmation.
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Warranty & Service Policy