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Chapter 5 Troubleshooting
5.1 Quick Failure Location
Problem
The Power
indicator is not on
The ADSL LINK
indicator is not on
The LAN
indicator is not on
Ensure that the power adapter matches the
HG520s.
Ensure that the HG520s is connected to the power
supply properly.
Ensure that the Power button is pressed.
Ensure that the ADSL line is connected properly.
Ensure that the telephone line works normally. Run
the check by using a telephone.
Ensure that there is no capacitor or diode in the
connection box.
Ensure that only the network cable provided with the
HG520s is used.
Ensure that the cables are connected properly.
Ensure that the network adapter indicator of your
computer is on.
Ensure that the network adapter works normally.
Check by the following procedure:
Right-click My Computer to select Properties ;
Select Hardware > Device Manager ;
Check whether there are devices with the mark of ?
or ! under Network Adapters .
If such devices are found, delete and then re-install
them, or change a slot for the network adapter. If the
problem persists, change the network adapter.
28
Solution
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