Call Redirection - Snom 370 User Manual

General Information – If you are away from your phone, you can have your incoming calls automatically
rerouted to another extension or phone number. You can request the forwarding to occur, always,
when busy, or when you don't answer. There are two ways to redirect your phone calls. It can be
completed by using the menu button or star code. Please see below for full details on call redirection:
1. Always – All phone calls are directed to forwarded number.
a. To use the menu button, press
i. Press the key that corresponds with "Always".
ii. Always Target – Input the phone number that the phone should always be
forwarded to, then checkmark
b. Using Star Codes (preferred method) – if using this method a rep can remotely disable the
forwarding.
i. *71 then the phone number to be forwarded to.
ii. *72 to disable.
2. Time-Out – Call forwarding is active when the time (in seconds) entered has passed without the line
being answered
a. Using Star Codes
i. *75 then the phone number to be forwarded to.
ii. *76 to deactivate.
3. Busy – Incoming calls are immediately forwarded when the phone is in use.
a. To use Menu button, press
i. Press the key that corresponds with "Busy".
ii. Busy Target – input the phone number that the phone should be forwarded to
when busy.
b. Using Star Codes (preferred method) – if using this method a rep can remotely disable the
forwarding.
i. *73 then the phone number to be forwarded to.
ii. *74 to disable

Call Redirection

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