How To Restore A Gigastor Probe To Factory Settings - Network Instruments GigaStor User Manual

Directory or file
Protocol Definitions
Multicast Definitions
Settings
SNORT Rules
Expert Thresholds
SNMP
Address Tables
Scripts
Windows Registry
License

How to restore a GigaStor probe to factory settings

Restoring a GigaStor to factory settings is usually a last resort when all other methods to correct the issue have
failed and should only be done under the direction of Network Instruments Technical Support.
Description
Choose Options > Observer General Options > Folders tab to verify which
folder is used for trending data.
C:\Program Files\Observer\ProtocolDefs
This contains any modifications or additions you have made to the protocol
definitions list for each probe instance. Back up in all cases.
C:\Program Files\Observer\MulticastDefinitions
This contains the templates for defining trading multicast streams for Network
Trending. Back up if you use trading multicasts in Network Trending.
C:\Program Files\Observer\Settings
This contains alarms and triggers. Back up if you heavily use alarms or have alarm/
trigger customizations that need to be retained.
C:\Program Files\Observer\Forensics
This contains your SNORT information, such as rules, for detecting malicious
activity in your packet captures. Back up if you use SNORT.
C:\Program Files\Observer\ExpertSettings
This contains your thresholds stored in Expert settings. These include TCP/UDP
events and some triggers for problem identification. Back up if you have modified
any Expert thresholds and want to retain those customizations.
C:\Program Files\Observer\SNMP
This contains any custom MIBs, compiled MIBs, request files and SNMP trending
data. Back up if you have made SNMP changes or have SNMP trending data. Use
Options > Observer General Options > Folders tab to verify which folder is
used for SNMP.
C:\Program Files\Observer\LocalAddressTable
This contains your Discover Network Names list. Back up if you have run Discover
Network Names and have saved the alias list.
C:\Program Files\Observer\ProbeAddressTable
This contains the Discover Network Names list from any remote probe that has
connected to this Observer analyzer. Back up if you have run remote Discover
Network Names and saved the alias list.
C:\Program Files\Observer\Scripts
This contains the scripts for Observer. Back up if you have created or modified a
script.
Using Regedit export the following registry key:
32-bit Windows OS running any version, or 64-bit Windows OS running version
16 or higher:
HKEY_LOCAL_MACHINE\SOFTWARE\Network Instruments
Make note of the license information in Help > License Observer. You need the
contact/department, company, identification number, and license number.
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