Network Instruments GigaStor User Manual page 4

Configuring the 10 Gb Gen2 card with a SPAN port......................................................................................................................81
Chapter 15: GPS............................................................................................................................................................. 83
Chapter 16: Troubleshooting....................................................................................................................................... 84
Troubleshooting common issues.................................................................................................................................................................84
Troubleshooting a slow probe system.................................................................................................................................................85
A probe is not connecting to the analyzer or vice versa.............................................................................................................. 85
No network adapter available................................................................................................................................................................. 86
Integrated adapters report all sent packets with bad TCP checksum......................................................................................86
"No VLAN" shown while using a Gigabit NIC.................................................................................................................................... 87
VLAN Statistics tool is not working....................................................................................................................................................... 87
Using Discover Network Names on a Layer 3 switch that uses VLANS................................................................................... 88
Suspected NAT or VPN issues..................................................................................................................................................................89
Running Observer passively affects NetFlow.................................................................................................................................... 89
Daylight Savings Time................................................................................................................................................................................ 89
Configuring Cisco 6xxx switches using a SPAN port to a full-duplex Gigabit Probe.......................................................... 89
Cisco CatOS switches............................................................................................................................................................................ 90
Cisco IOS switches.................................................................................................................................................................................. 90
Ports used by Network Instruments products.................................................................................................................................. 90
Troubleshooting your GigaStor configuration........................................................................................................................................91
GigaStor Control Panel option is grayed out.................................................................................................................................... 91
GigaStor is full or does not have the history you expect..............................................................................................................91
TCP applications are not appearing in the GigaStor Control Panel..........................................................................................91
Loading decodes in the Observer analyzer is slow.........................................................................................................................91
A RAID array drive is failing or has failed............................................................................................................................................91
Chapter 17: Backups and Restoring............................................................................................................................ 93
Configuring a FIX profile................................................................................................................................................................................. 93
Exporting GigaStor data for archiving....................................................................................................................................................... 94
Backing up your Observer.............................................................................................................................................................................. 94
How to restore a GigaStor probe to factory settings........................................................................................................................... 95
Chapter 18: Installation................................................................................................................................................ 98
Unpacking and inspecting the parts.......................................................................................................................................................... 98
Installing the GigaStor Upgradeable 5U..............................................................................................................................................98
How to install the Network Instruments rail kits........................................................................................................................... 100
Installing the drives in your GigaStor.................................................................................................................................................102
How to handle hard drives properly.................................................................................................................................................. 103
Setting the probe's IP address..............................................................................................................................................................104
Configuring the Lights out Management port for your GigaStor........................................................................................... 106
Chapter 19: Technical Specifications.........................................................................................................................107
GigaStor Upgradeable 5U technical specifications.............................................................................................................................107
Supported QSFP/SFP/SFP+ media types.......................................................................................................................................... 110
Index............................................................................................................................................................................. 111
iv | Table of Contents (pub. 25.Apr.2014)