Intermec PEN*KEY 6400 User Manual
Intermec PEN*KEY 6400 User Manual

Intermec PEN*KEY 6400 User Manual

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Device Name: Hand-held Computer
The responsible party for the compliance of this device is:
CAUTION: See users guide instructions for handling, charging, and replacing batteries. Failure to follow those instructions can result in
personal injury, fire, or battery explosion.
This product complies to the following approvals. The user(s) of this product are cautioned to use accessories and peripherals approved by
Norand Corporation. The use of accessories other than those recommended or changes to this product that are not approved by Norand
Corporation may void the compliance of this product and may result in the loss of the users authority to operate the equipment.
FCC Digital Emissions Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the radio of television receiving antenna.
Increase the separation between the computer equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the radio or television receiver is connected.
Consult the dealer or an experienced radio television technician for help.
Canadian Digital Apparatus Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
FCC Spread Spectrum Transmitter Compliance
This device is also certified to operate under Part 15, Subpart C, Section 15.247 of the FCC rules for Intentional Radiation Products. This certification includes Docket
87-389 covering rules effective June 1994. It may not cause interference to authorized radio communication devices, and must accept any interference caused by those
devices.
Canadian RSS-210 Spread Spectrum Transmitter Compliance
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Canadian 2.4 GHz Spread Spectrum Radio Certification
This device requires a radio license, unless it is installed totally inside a building. (User's must obtain this license.)
Une license radio est requise oour ces dispositifs, sauf ouor ceux installés tout á fait á l'intérieur d'un bâtiment. (Il faut que l'utilisateur obtienne cette license.)
Antenna Requirements
FCC rules section 15.203 and Canada RSS-210 require that this device be operated using an antenna furnished by Norand Corporation. The antenna coupling on this
product has been designed to accept only antennas manufactured Norand. Use of an antenna other than that furnished with the equipment is prohibited by FCC and
Industry Canada rules.
European Notice
The 902-928 MHz Spread Spectrum Transmission (SST) radio referred to within this manual is not available for sale in Europe (including, but not limited to, Great
Britain, Italy, Germany, France, Spain, Norway, Denmark, Sweden, Finland, Portugal, and the Benelux countries). Any references in this manual to 902-928 MHz SST, or
modules containing 902-928 MHz SST radios, should be disregarded by the users of this product in Europe.
578-100-008 Revision B
Compliance Statement Insert
Model Number: 6400
Intermec Technologies Corporation
Norand Mobile System Division
550 Second Street SE
Cedar Rapids, Iowa 52401 USA
(319) 369-3100
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Summary of Contents for Intermec PEN*KEY 6400

  • Page 1 Compliance Statement Insert Device Name: Hand-held Computer Model Number: 6400 The responsible party for the compliance of this device is: Intermec Technologies Corporation Norand Mobile System Division 550 Second Street SE Cedar Rapids, Iowa 52401 USA (319) 369-3100 CAUTION: See users guide instructions for handling, charging, and replacing batteries. Failure to follow those instructions can result in personal injury, fire, or battery explosion.
  • Page 2: Declaration Of Conformity

    Signature: Signed Copy on File Date: August 4, 1998 European Contact: Scott Mercer, Intermec International Incorporated, Sovereign House, Vastern Road, Reading, Berkshire, RG1 8BT England; Phone INT+44 118 987 9400; Fax INT+ 44 118 987 9401 578-100-008 Revision B Page 2 of 3...
  • Page 3 DECLARATION OF CONFORMITY PAGE TWO OF TWO Product Type: ITE/Residential, Commercial, and Light Industrial Product Name: Hand-held Computer Model Number: 6400 Product Option: RM180 Type Approval Certifications: ARGENTINA: FCC ID: EHARM24002PC AUSTRALIA: FCC ID: EHARM24002PC AUSTRIA: CEPT-RLAN A BRAZIL: FCC ID: EHARM24002PC CANADA: Canada 1008 101 760A CHILE:...
  • Page 4 6400 Hand-Held Computer USER’S GUIDE " " " " " " " " " " " " " " " " " " " " " " " " " " " " PN: 961-047-093 Revision A September 1997...
  • Page 5 Intermec Technologies Corporation, and shall be returned to Intermec Technologies Corporation upon written request. If a purchase, license, or nondisclosure agreement has been executed, the terms of that agreement shall govern this document.
  • Page 6 NOTICE FCC rules section 15.203 and Canada’s RSS-210 require that this device be oper- ated using an antenna furnished by Intermec Technologies Corporation. The an- tenna coupling on this product has been designed to accept only antennas manufactured by us. Use of an antenna other than that furnished with the equip-...
  • Page 7 Canadian Computer Compliance This Class B digital apparatus meets all requirements of the Canadian Interfer- ence-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglèment sur le material boilleur du Canada. Canadian Spread Spectrum Radio Certification "...
  • Page 8 Intermec Technologies Corporation recommends that you only purchase Norand Mobile Systems Division certified modems. Intermec does not certify all modems available in the marketplace. Intermec does not warrant noncertified modems; furthermore, these modems may cause problems from electrostatic discharge and may not conform to FCC regulations.
  • Page 9 WARNING: Lithium ion batteries may explode or catch fire if overcharged due to improper dock installation. ADVERTISSEMENT: Les batteries au lithium peuvent exploser ou prendre feu si elles sont trop changées à cause d’une mauvaise installation de la station d’accueil.
  • Page 10: Table Of Contents

    CONTENTS " " " " " " " " " " " " " " " " " " " " " " " " " " " " SECTION 1 General Information About this User’s Guide ......Summary of Sections .
  • Page 11 CONTENTS " Main Memory ........1-26 Flash .
  • Page 12 CONTENTS " Scanning ..........2-17 Using an Integrated Scanner .
  • Page 13 CONTENTS " Setting the Operating Parameters ..... Opening the Main Menu ......Opening the Set-Up Parms Menu .
  • Page 14 CONTENTS " SECTION 4 Maintenance and Troubleshooting Introduction ......... Low Battery Indication .
  • Page 15 CONTENTS " Communications Menu ....... Option 1 BEGIN COMM SESSION .
  • Page 16 CONTENTS " FIGURES Figure 1-1 Front View ....... . Figure 1-2 Back View .
  • Page 17 CONTENTS " viii PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 18: General Information

    Section 1 General Information " " " " " " " " " " " " " " " " " " " " " " " " " " " " About this User’s Guide This user’s guide is divided into four sections and three ap- pendixes.
  • Page 19: Unpacking And Inspecting

    SECTION 1 General Information " Section 4 Steps you through some procedures to use when trouble- shooting your hand-held computer. This section also in- cludes information for maintaining your computer. Routine maintenance includes recharging the main battery pack; replacing the handstrap; and cleaning the keyboard, con- nectors, and display.
  • Page 20 SECTION 1 General Information " Authorized repair of NORAND products is available only at NORAND Service Centers. Unauthorized repair voids any and all warranties. Contact your NORAND Sales Repre- sentative for additional instructions. PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 21: Hand-Held Computer Main Components

    SECTION 1 General Information " Hand-Held Computer Main Components Figure 1-1, Figure 1-2, Figure 1-3, and Figure 1-4 on pages 1-4, 1-5, and 1-6 show you the location of the main com- ponents for your hand-held computer. 1. Display 2. Buzzer 3.
  • Page 22: Figure 1-2 Back View

    SECTION 1 General Information " 1. Label identifying model, serial number and class of scanner (optional) 2. Battery pack latch 3. Battery pack Figure 1-2 Back View PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 23: Figure 1-3 Top View

    SECTION 1 General Information " 1. Radio card (optional) 2. Scanner (optional) Figure 1-3 Top View 1. IrDA interface 2. Docking connector and optional communication adapter connector Figure 1-4 Bottom View PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 24: Hand-Held Computer Keyboard

    SECTION 1 General Information " Hand-Held Computer Keyboard This hand-held computer provides two keyboard options. Figure 1-5 on page 1-8 and Figure 1-6 on page 1-9 detail the 41- and 51-key keyboards. For the 41-key keyboard, function and numeric keys "...
  • Page 25: Figure 1-5 41-Key Keyboard

    SECTION 1 General Information " Figure 1-5 41-Key Keyboard PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 26: Figure 1-6 51-Key Keyboard

    SECTION 1 General Information " Figure 1-6 51-Key Keyboard PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 27: Key Descriptions

    SECTION 1 General Information " Key Descriptions This section includes a description of how the shift keys work and the differences between a 41-key and 51-key key- board. Your particular keyboard may have an overlay that has additional keys other than those described in this sec- tion.
  • Page 28: Numeric Keys

    SECTION 1 General Information " Numeric Keys Use the numeric keys as you would those on a calculator. Numeric values are single keystroke operations. Alphabetic Keys Your computer provides the full alphabet on both the 41- and 51-key keyboards. Alphabetic characters are single keystroke operations with the 51-key keyboard but are two keystrokes on a 41-key keyboard.
  • Page 29 SECTION 1 General Information " Green [SHFT] Key Pressing the green [SHFT] key shifts the keyboard between uppercase and lowercase for a single keystroke entry. If the keyboard is set for uppercase character entry, pressing green [SHFT] followed by a character key enters a single lowercase character.
  • Page 30: Using Shifted Functions

    SECTION 1 General Information " Using Shifted Functions This section explains the use of the shift keys. The Rules The green [SHFT] key is the same as the SHIFT key on a PC except that the green shift key also relates to those characters where green legends appear above the keys.
  • Page 31 SECTION 1 General Information " EXAMPLE: Pressing the green [SHFT] key and then the [DEL] key produces a dot instead of deleting the character at the cursor. The nearby keys on that row [CTRL], [ALT], and [ESC] still behave normally when the green [SHFT] is pressed first.
  • Page 32: Display Annunciator Locations On Display Window

    SECTION 1 General Information " Display Annunciator Locations on Display Window Annunciators are located at the extreme bottom of the dis- play, in 20 separate positions. The following figure illus- trates where each annunciator is positioned. Position 1 is located in the lower left hand corner and position 20 com- pletes the row in the lower right hand corner.
  • Page 33: Annunciator Descriptions

    SECTION 1 General Information " Annunciator Descriptions Annunciators appear on the bottom line of the display. Display Annunciators (Messages) The symbols contained in this section are larger than actual size. The meaning of the annunciators is described below: Shift mode: After holding down the green Shift [SHFT] key, the next character will be uppercase or the alternative function.
  • Page 34 SECTION 1 General Information " Alt mode: Generally you use the Alt mode as required by your particular application. Scroll lock mode: This mode locks the keyboard for scrolling only. By using the scroll arrows on the [WINDOW] keys you can continuously scroll through all data entered.
  • Page 35 SECTION 1 General Information " Blue Shift Mode: This annunciator shows you that the keyboard is in the blue shift mode. Pressing a key enters the character or performs the function shown in blue on the overlay to the upper left of the key. Yellow Shift Mode: This annunciator displays when the keyboard is in the yellow shift mode.
  • Page 36: Display Contrast

    SECTION 1 General Information " The battery pack icons on your computer display reflect the same status as the LEDs on the battery pack. However, there may be a one minute delay for updating the icons on the display when the battery pack is replaced. Display Contrast You can adjust the contrast of your display.
  • Page 37: [L/O] Suspend Or Resume

    SECTION 1 General Information " [l/O] Suspend or Resume Pressing the [I/O] key does not turn the hand-held comput- er off completely, but instead puts it into a suspend mode. Suspend mode enables the hand-held computer to conserve power but also enables it to respond quickly to data entry. Your hand-held computer responds to the scan key, the trig- ger on the scanner handle, or the [I/O] key.
  • Page 38: Figure 1-8 Bottom End Handstrap Attachment

    SECTION 1 General Information " 1. Handstrap attachment screw hole 2. Handstrap screw attaching hole 3. Handstrap attaching screw Figure 1-8 Bottom End Handstrap Attachment PEN*KEY Model 6400 Hand-Held Computer User’s Guide 1-21...
  • Page 39: Figure 1-9 Top End Handstrap Attachment

    SECTION 1 General Information " 1. Handstrap attachment bushings 2. Handstrap clip fastener Figure 1-9 Top End Handstrap Attachment 1-22 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 40: Buzzer

    SECTION 1 General Information " Buzzer The buzzer sounds when you press a key (the “key click”) or make a good scan, or when certain error conditions occur. Refer to Figure 1-1 on page 1-4 for the location of the buzz- B CAUTION: Keep all foreign material out of the buzzer opening.
  • Page 41: Battery

    SECTION 1 General Information " A fully charged battery pack, left outside of a charger or your computer, self discharges in about 20 days. It is best to take batteries directly from the charging device and install them into your computer. Your battery packs are rated for 500 full charge/discharge cycles after which they have 50% of their original capacity.
  • Page 42 SECTION 1 General Information " WARNING: The battery can explode if it is incorrectly replaced. Replace only with the same or equivalent kind. AVERTISSEMENT: La batterie au lithium peut exploser si elle est replacée de manière incorrecte. Elle ne doit être remplacée que par une batterie identique ou similaire.
  • Page 43: Backup Battery

    SECTION 1 General Information " Backup Battery Your hand-held computer contains a rechargeable nickel- metal hydride backup battery. This backup battery re- charges when needed from either an external charging source (like a printer or dock) or from the main battery pack.
  • Page 44: Flash

    SECTION 1 General Information " Flash Flash memory is available in 2 or 4 Megabytes. Flash stores the BIOS and DOS. Software stored in flash is co- pied into DRAM for execution. Your application may also store information in flash memory. Flash memory retains data even if all power sources are depleted.
  • Page 45: Batch Terminal Operation

    SECTION 1 General Information " Batch Terminal Operation Your hand-held computer contains internal memory so it can collect and store data and then at the end of a day or shift, transmit (send) it to a centrally located host computer. Many applications do this upload and download of informa- tion daily, but sometimes this may happen several times a day, or only occur weekly.
  • Page 46: Communication Adapter

    SECTION 1 General Information " Communication Adapter B CAUTION: The pins on the external connectors of the hand-held computer are fragile. Attach or disconnect cables with care to prevent damaging the connectors. External Scanner Connector The Communication Adapter contains a 9-pin connector for attaching a tethered scanner.
  • Page 47: Figure 1-11 Communication Adapter Charger Connector

    SECTION 1 General Information " Charge Jack The Communication Adapter contains a charge jack on the side for connecting and charging your hand-held computer using an optional AC wall charger or DC cigarette charger accessory. 1. Infrared transceiver lens 2. Communication adapter attachment screws 3.
  • Page 48: Scanner Handle

    SECTION 1 General Information " Scanner Handle If you do a lot of scanning, using the optional scanning han- dle gives you a means for point and shoot scanning. The scanning handle offers these advantages: Lightweight " Easy to connect and use "...
  • Page 49: Figure 1-13 Scanner Handle With Optional Battery Pack

    SECTION 1 General Information " 1. Battery compartment 2. Battery pack to fit in computer battery compartment 3. Button to release handle from computer 4. Scanning trigger 5. Battery pack in handle Figure 1-13 Scanner Handle with Optional Battery Pack 1-32 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 50: Adjustable Wrist Strap And Adjustable Handstrap

    SECTION 1 General Information " Adjustable Wrist Strap and Adjustable Handstrap You can order an optional adjustable wrist strap or handstrap. Figure 1-14 and Figure 1-15 show how to attach and adjust these optional straps. 1. Top handstrap clip fastener 2.
  • Page 51: Figure 1-15 Adjustable Wrist Strap

    SECTION 1 General Information " 1. Wrist loop 2. Adjustment knob (push button in, slide knob down strap) 3. Wrist strap attachment screw 4. Wrist strap attachment screw hole 5. Computer wrist strap attachment screw hole Figure 1-15 Adjustable Wrist Strap 1-34 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 52: Hand-Held Computer Specifications

    SECTION 1 General Information " Hand-Held Computer Specifications Size: 8.8 inches (22.35 cm) long 3.3 inches (8.4 cm) wide at display; 2.9 inches (7.4 cm) at keyboard 2.2 inches (5.6 cm) tall Temperature: Recommended Operating: --4 to +122_F (--20 to +50_C) Storage: --22 to +158_F (--30 to +70_C) Weight:...
  • Page 53 SECTION 1 General Information " System Components: FLASH: 1, 2, or 4 megabytes (MB) DRAM: 2, 4 or 8 megabytes (MB) Processor: AM386SC300, mixed 3.3 and 5 volt, 33 MHz. Display: Type: CGA compatible LCD Size: 160 (wide) by 128 (long) pixels; Radio Module: 2.4 GHz Spread Spectrum Interface:...
  • Page 54: Nic Specifications

    SECTION 1 General Information " 900 MHz Radio Option NIC* Device Model Name Type III 6710 Access Point ..RM160 PEN*KEY 6400 ..RM160 PEN*KEY 6600 ..RM160 PEN*KEY 6100 .
  • Page 55: Ghz Radio Option

    Wireless Station NIC* Device Model Name Type III PEN*KEY 6400 ..RM180 PEN*KEY 6600 ..RM180 Type II Laptops and notebooks . RM185 Mini-ISA PEN*KEY 6100 ..
  • Page 56: Nic Specifications

    SECTION 1 General Information " NIC Specifications Following are networking specifications for the Proxim 2.4 GHz NIC. Frequency band: 2.401--2.480 GHz SST frequency hopping Range: Up to 500 feet line of sight Coverage: 25,000 ft (2,322 m ) typical indoors Data rate: 800 Kbps or 1.6 M bps, manual or autoselect Client drivers:...
  • Page 57 SECTION 1 General Information " 1-40 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 58: Operation

    Section 2 Operation " " " " " " " " " " " " " " " " " " " " " " " " " " " " Introduction This section tells you how to: Install and remove the main battery pack "...
  • Page 59 SECTION 2 Operation " If you use batteries and external battery pack chargers but do not use docks to charge the batteries, you need to fully charge your backup battery. To ensure the backup battery is fully charged: 1. Insert a fully charged main battery into your comput- 2.
  • Page 60: Figure 2-1 Resetting Your Computer

    SECTION 2 Operation " 41-Key Keyboard 51-Key Keyboard 1. Enter key 2. Yellow shift key 3. Blue shift key 4. Enter key Figure 2-1 Resetting Your Computer PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 61: Rechargeable Battery Labelling

    SECTION 2 Operation " Rechargeable Battery Labelling WARNING: The battery can explode if it is incorrectly replaced. Replace only with the same or equivalent battery type. AVERTISSEMENT: La batterie au lithium peut exploser si elle est replacée de manière incorrecte. Elle ne doit être remplacée que par une batterie identique ou similaire.
  • Page 62: Installing The Main Battery

    SECTION 2 Operation " Installing the Main Battery 1. Position the battery pack with the contacts facing into the battery compartment and the four protruding keys hooking under the bottom end lip of the compartment (see Figure 2-2). 2. Press in on the battery pack until it snaps into place. 1.
  • Page 63: Removing The Main Battery

    SECTION 2 Operation " Removing the Main Battery Before you remove the main battery pack, ensure that your computer is in a “Suspend” mode, meaning that the display is blank. To suspend press the [I/O] key. The steps on this page and 2-8 detail how to remove the main battery and check how much power remains.
  • Page 64: Figure 2-3 Removing Main Battery Pack

    SECTION 2 Operation " 1. Release latch 2. Rechargeable battery pack (contacts on underside) Figure 2-3 Removing Main Battery Pack PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 65: Measuring Battery Pack Charge Level

    SECTION 2 Operation " Measuring Battery Pack Charge Level 1. Touch your finger across the first two contacts. 2. Charge level is displayed from right to left. The higher the battery charge level the more LEDs light. 1. Contacts for measuring charge level 2.
  • Page 66: Charging Your Battery Pack

    SECTION 2 Operation " Charging Your Battery Pack Charging your battery pack can be done either in your hand-held computer or in a charger. The following devices provide charging while your computer is inserted into them: In Your Hand-Held Computer 6400 Series multidock "...
  • Page 67: In An External Source

    SECTION 2 Operation " In An External Source Figure 2-5 shows a multipack charger and Figure 2-6 shows a single pack charger. 1. Battery pack compartments (eight) 2. Charge indicator LED 3. Power cord connector 4. Fuse holder Figure 2-5 Multipack Charger 2-10 PEN*KEY...
  • Page 68: Figure 2-6 Single Pack Charger

    SECTION 2 Operation " 1. Battery pack compartment 2. Charger contacts 3. Charging indicator LED 4. Power cord Figure 2-6 Single Pack Charger PEN*KEY Model 6400 Hand-Held Computer User’s Guide 2-11...
  • Page 69: Battery Charger Led And Error Codes

    SECTION 2 Operation " Battery Charger LED and Error Codes When your battery pack is placed in a multipack or single pack charger, the charger’s LED indicates the battery pack charging status: Red indicates that the battery is charging. " Green indicates the battery pack is fully charged.
  • Page 70: Backup Battery

    SECTION 2 Operation " Table 2-2 Solution Notes Note Solution To isolate the issue to the battery pack itself, put the “suspected” battery computer pack into a and operate for a few minutes. Then, try the battery pack in different charger cups to see if this error still occurs. If it does occur, send the battery pack to your service center for replacement.
  • Page 71: Downloading Programs To Your Hand-Held Computer

    SECTION 2 Operation " Downloading Programs To Your Hand-Held Computer Downloading parameters, program data, or inventory is done by placing your hand-held computer into a dock, through the IrDA port, or through the connector on the op- tional Communication Adapter endcap. The docking de- vices not only transmit data between your hand-held com- puter and the host, but also provide charging for your hand-held computer.
  • Page 72: Turning Your Hand-Held Computer On And Off (Suspending)

    SECTION 2 Operation " Turning Your Hand-Held Computer On and Off (Suspending) Turning On Your Hand-Held Computer Turn your hand-held computer on by pressing and releasing the [I/O] key. When your hand-held computer is cold booted (turning on the first time or after resetting), it displays sev- eral messages in rapid succession.
  • Page 73: Understanding The Key Clicks

    SECTION 2 Operation " Terminal Emulation programs do not automatically sus- pend. When lying idle but not manually suspended, the in- tegrated radio module is still active and will drain battery much as if it is actively being used. Therefore, it is neces- sary to manually suspend your computer by pressing the [I/O] key.
  • Page 74: Scanning

    SECTION 2 Operation " Scanning You can order an integrated scanner as part of your hand- held computer, or you can attach a tethered 5-volt serial, decoded out bar code scanner to your hand-held computer. Scanners allow the terminal to read and interpret bar codes.
  • Page 75 SECTION 2 Operation " To use the integrated scanner, simply point the top of your unit at the bar code, press the [SCAN] key and listen for the beep acknowledging a good scan. A short high-tone beep indicates a good scan. If you hear no beep, scan the bar code again.
  • Page 76: Figure 2-7 Optional Scanner Handle

    SECTION 2 Operation " Installing the Optional Scanning Handle To attach the handle: 1. Slip the handle onto the base of your hand-held com- puter. 2. Secure the two quarter-turn screws. 1. Bottom of hand-held computer 2. Scanner handle 3. Quarter-turn screw fasteners Figure 2-7 Optional Scanner Handle PEN*KEY...
  • Page 77: Figure 2-8 Optional Scanner Handle With Battery Pack

    SECTION 2 Operation " Installing the Optional Scanning Handle with Battery Pack To attach the handle: 1. Slip the handle onto the base of your hand-held com- puter. 2. Snap into place. 3. To remove the handle, push in on the release button and lift off.
  • Page 78: Figure 2-9 Inserting Scanner Handle Into Charger

    SECTION 2 Operation " Charging the Scanner Handle Batteries To charge the batteries in the scanner handle: 1. Unscrew the two quarter-turn screws securing the handle to the hand-held computer. Remove the hand- held computer. 2. Slide the handle into the charger by inserting the keys of the handle into the notches in the charger.
  • Page 79: Using A Tethered Bar Code Scanner

    SECTION 2 Operation " Using a Tethered Bar Code Scanner The tethered bar code scanner attaches to your computer at the 9-pin D-sub connector located on the bottom of the op- tional Communication Adapter. The computer provides the power to run the scanner. Your hand-held computer supports the serial, decoded teth- ered scanners in the Norand product line, these include: Tethered Scanner Supported...
  • Page 80: Figure 2-10 Connecting A Tethered Scanner

    SECTION 2 Operation " Cable: Straight screw on connector serial cable 321-476-082 " 1. 6400 Hand-held computer 2. Scanner 3. RS-232 scanner cable 4. Communication adapter 5. Communication adapter connector Figure 2-10 Connecting a Tethered Scanner PEN*KEY Model 6400 Hand-Held Computer User’s Guide 2-23...
  • Page 81: Software

    SECTION 2 Operation " Software The software that supports tethered scanning is V1.15+ BIOS and V5.10+ terminal emulations. Tethered scanning is supported for any external device that sends its serial data at 9600 baud, 8 data bits, no parity, 1 stop bit with an ASCII STX (hex 02) before the data and an ASCII ETX (hex 03) after the data.
  • Page 82: Setting Your Dos Application To Accept Tethered Laser Scanners

    SECTION 2 Operation " 3. Press CTRL ALT DEL to reboot. Setting Your DOS Application to Accept Tethered Laser Scanners In AUTOEXEC.BAT, ensure the scanner driver is loaded in the PS/DOS section with 64SCN7B --E --W --T1 I0 (this is for wedge scanning).
  • Page 83 SECTION 2 Operation " Data Transmission Format 1. Scan the <PREFIX><DATA><SUFFIX> bar code. <PREFIX><DATA><SUFFIX> 2. Scan the PREFIX bar code. 3. Scan the PREFIX values 1,0,0,2 bar codes from page 2-27. If you make a change or wish to change your selection, scan CANCEL.
  • Page 84 SECTION 2 Operation " RS-232 Host Prefix/Suffix Values CANCEL PEN*KEY Model 6400 Hand-Held Computer User’s Guide 2-27...
  • Page 85 SECTION 2 Operation " RS-232 Host Parity NONE RS-232 Host Stop Bit Select 1 STOP BIT RS-232 Host ASCII Format 8-BIT 2-28 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 86 SECTION 2 Operation " RS-232 Host Transmit Code ID Character (Optional) Select to enable or disable this setting. The default is Transmit Code ID Character. The Transmit Code ID Char- acter must be enabled if you are using FWP640H0 or FWP640H4 terminal emulation software in your hand-held computer.
  • Page 87 SECTION 2 Operation " Problems with Your Scanner If you are having problems with your scanner: 1. Refer to the user guide for your scanner. 2. Refer to the PEN*KEY Model 6400 Programmer’s Reference Guide NPN: 977-054-004 3. Call your Norand 24-hour Customer Response Center at 1-800-221-9236.
  • Page 88: Introduction

    Section 3 Terminal Emulation Menu Screens " " " " " " " " " " " " " " " " " " " " " " " " " " " " Introduction The Terminal Emulation Menu Screens are provided to sup- port terminals running NORAND Terminal Emulation software.
  • Page 89: Enter [Ent] Keys

    SECTION 3 Terminal Emulation Menu Screens " ENTER [ENT] Keys Press either [ENT] key to select the option that is high- lighted in the menu shown on the display. After selecting an option [ENT] either restores the display to the previous menu or advances to the next menu.
  • Page 90: Display Annunciators

    SECTION 3 Terminal Emulation Menu Screens " Y Up and B Down Arrows These keys are defined by the host computer. Use these keys to: Adjust the length and frequency of the key click and " error buzzers. Set the display size (the number of rows displayed "...
  • Page 91: Display Position 2

    SECTION 3 Terminal Emulation Menu Screens " Communications loss. No communication with the host computer has occurred for at least 60 seconds. The radio computer may be out of radio range, the base station may not have power, or communications from the host computer to the base station may not be properly set up.
  • Page 92: Display Positions 5--8

    SECTION 3 Terminal Emulation Menu Screens " Display Positions 5- 8 Battery Pack Gas Gauge Icons: These battery icons represent the charge level in your main battery pack. Four icons (positions 5--8) indicates more than 76 % " charge level Three icons (positions 5, 6,, and 7) indicates between "...
  • Page 93: Setting The Operating Parameters

    SECTION 3 Terminal Emulation Menu Screens " Again, these are just a few of the display annunciators that are common to all emulations. There are others, specific to individual emulations, that are not shown here. Annunciator bibliography (emulation/reference source/ Norand Part Number): VT220/ANSI Terminal Emulation Programmer’s Ref- "...
  • Page 94 SECTION 3 Terminal Emulation Menu Screens " Blue then Green shift is CAPS LOCK. " Blue then Yellow shift is Alphabetic Lock (41-key units " only). Yellow then Blue shift is Terminal Emulation menus; " your particular emulation software probably treat the keys for contrast control, backlighting and other func- tions differently.
  • Page 95 SECTION 3 Terminal Emulation Menu Screens " Main Menu 1) Set-up Parms 2) LCD Parms 3) Beeper Setup 4) Tests 5) Version Info 6) Exit Menus 7) More Set Parameters LCD Parms 1) Radio # 2) Barcode Parms 2) Screen Size 3) Protocol Opts 3) Screen Mode 4) Display Opts...
  • Page 96 SECTION 3 Terminal Emulation Menu Screens " The following paragraphs describe options available from the Main Menu. Set-Up Parms The Set-up Parms (parameters) menu is password protected to guard against unwanted changes or loss of data. In this menu you can change the following: Radio identification number "...
  • Page 97: Opening The Set-Up Parms Menu

    SECTION 3 Terminal Emulation Menu Screens " Tests The Tests menu allows you to perform the following tests: Peripherals " Memory View " Packet Driver " Numbers " Timed Numbers " Version Info You can use the UP and DOWN arrow keys in the Version Info menu to display: The type of program in FLASH ROM "...
  • Page 98 SECTION 3 Terminal Emulation Menu Screens " To open the Set-Up Parms menu: 1. Press the [1] key. 2. Press the [ENT] key. 3. At the prompt, enter the password CR52401. The Set-Up Parms menu, and the menus you can access from it, are shown on the following page.
  • Page 99 SECTION 3 Terminal Emulation Menu Screens " Set-up Parms 1) Radio # 2) Barcode Parms 3) Protocol Opts 4) Display Opts 5) Radio Comm 6) Cold Start 7. More Radio # Scanner Type Enter Unit 1) No Scanner Number: 3) Laser Press A for Advanced Setup Protocol Opts...
  • Page 100 SECTION 3 Terminal Emulation Menu Screens " Radio # Use the Radio # menu to set, view, or change the hand-held computer identification number. This number allows the host computer to identify individual hand-held computers in the radio data network. Each hand-held computer must have a unique number in the same network.
  • Page 101 SECTION 3 Terminal Emulation Menu Screens " The second option in the Advanced Setup menu allows you to change the radio configuration setting. At the present time this is not used and is left available for custom set- tings necessary at a particular customer site. A Norand System Engineer works with you to make this setting.
  • Page 102 SECTION 3 Terminal Emulation Menu Screens " Radio # Enter Unit Number: Press A for Advanced Setup Advanced Setup ENTER Advanced Setup Radio Config# Not currently used ENTER IF YOU HAVE IF YOU HAVE AN RM160/170 or RM180/190 AN RM111 SYN UHF RADIO MODULE RADIO MODULE Set Frequency...
  • Page 103 SECTION 3 Terminal Emulation Menu Screens " ENTER Advanced Setup 1) Host A 2) Host B 3) Host C ENTER (1) ENTER DONE Host 1) Native 2) 3270 3) 5250 4) VT220 ENTER Host Enter Unit Number: ENTER Host (host emulation) ENTER Unit# Enter Host Name:...
  • Page 104 SECTION 3 Terminal Emulation Menu Screens " Bar Code Parms The Bar Code Parms (parameters) menus designate: If you are using a bar code scanner " Scan options " The bar code symbologies to use (the computer can " only decode the bar code symbologies you enable) Options for each enabled bar code symbology (e.g., "...
  • Page 105: Pen*Keyr

    SECTION 3 Terminal Emulation Menu Screens " Scan Options Use the Scan Options menu to designate how the hand-held computer handles scanned bar codes. The Scan Options menu is shown below. Descriptions of the options follow. Scan Options 1) Redundancy 2) MOD 10 Check 3) Concatenate 4) BC Type Char...
  • Page 106 SECTION 3 Terminal Emulation Menu Screens " When this option is OFF, and the scanned bar code is too big for the input field, the overflow information is dropped. Scan All Fields: When you select this option the scanner is enabled whenever the cursor is in an input field. When this option is OFF, the host computer must enable the scan- ner for each input field that requires scanned data.
  • Page 107 SECTION 3 Terminal Emulation Menu Screens " Once the length requirements have been set, the computer returns to the same Scan Options menu. You may then choose to enable another bar code symbology from that menu, or you can advance to the next Scan Options menu by pressing the [ENT] key.
  • Page 108 SECTION 3 Terminal Emulation Menu Screens " Scan Options of Additional Bar Codes This menu offers additional bar code selections. After enab- ling a bar code symbology, you can set various options for the bar code, then set length options for the bar code. When all options have been set, the display returns to the Scan Options (2) menu.
  • Page 109 SECTION 3 Terminal Emulation Menu Screens " Lengths Options The Lengths Options menus determine the maximum and minimum length for a specific bar code symbology. Setting the length of enabled bar codes helps the hand-held com- puter determine if a scanned bar code is valid and improves hand-held computer response time.
  • Page 110 SECTION 3 Terminal Emulation Menu Screens " (bar code type) (bar code type) Max Length Max Length Min Length Fix Length 1 Fix Length 2 Fix Length 3 (bar code type) (bar code type) Max Length Max Length Min Length Min Length Fix Length 1 Fix Length 2...
  • Page 111: Protocol Options

    SECTION 3 Terminal Emulation Menu Screens " " NOTE: The next prompts set fixed bar code lengths (the enabled bar code must be of a certain length—determined by your entry). Fixed-length entries override the maximum and minimum length entries (minimum and maximum are used for chosen codes).
  • Page 112 SECTION 3 Terminal Emulation Menu Screens " Protocol Opts 1) Host View Sze 2) Data Stream 3) Extended Cmds 4) 5250 5) 3270 6) VT220 7) Native Host View Size The Host View Size option tells the hand-held computer the format of display information sent from the host.
  • Page 113 SECTION 3 Terminal Emulation Menu Screens " Data Stream Use this menu to specify the data stream used by the host computer. Data Stream 1) Native 2) 3270 3) 5250 4) VT220 Enter the number corresponding to the type of the host computer.
  • Page 114 SECTION 3 Terminal Emulation Menu Screens " 5250 Options The 5250 Options menu lets you enable the following fea- tures if you are using the 5250 communication protocol: Beep On Error " Auto Tab Scan " Telnet " 5250 Options 1) Beep On Error 2) Auto Tab Scan 3) Telnet...
  • Page 115 SECTION 3 Terminal Emulation Menu Screens " 3270 Options The 3270 Options menu lets you enable the following fea- tures if you are using the 3270 communication protocol: Keyboard Unlock " Auto Tab Scn (scan) " Auto Entr (enter) Scn "...
  • Page 116 SECTION 3 Terminal Emulation Menu Screens " To enable these options: 1. Press [1] to enable the Keyboard Unlock option. Press [2] to enable the Auto Tab Scan option. Press [3] to enable the Auto Entr Scan option. Press [4] to enable 3210 Emulation option. Press [5] to enable the Telnet option.
  • Page 117 SECTION 3 Terminal Emulation Menu Screens " VT220 The VT220 menu lets you enable the following features if you are using the VT220 communication protocol: DEL to BS (delete to backspace) " CR to CRLF (carriage return to carriage return line "...
  • Page 118 SECTION 3 Terminal Emulation Menu Screens " " NOTE: The Auto Entr Scan and Auto Tab Scan options cannot be enabled at the same time. Enabling the Local Echo option allows characters to be dis- played from hand-held computer memory but not from host memory.
  • Page 119 SECTION 3 Terminal Emulation Menu Screens " Selecting RS232 Setup allows you to select from another menu of choices. These choices are: RS232 1) RS232 Baud Rate 2) RS232 Parity 3) RS232 Stop Bits 4) RS232 Data Bits 5) RS232 Flow Select your choice, then press the [ENT] key to return to the Protocol Opts menu.
  • Page 120 SECTION 3 Terminal Emulation Menu Screens " Selecting More moves you to select the telnet option for the VT220 data stream. VT220 Mode 1) Telnet Telnet allows for the handling of telnet option negotiations to establish a session with an appropriate telnet server. Make your selection, then press the [ENT] key to return to the Protocol Opts menu.
  • Page 121: Display Options

    SECTION 3 Terminal Emulation Menu Screens " Display Options Display Opts allows you to choose the backlight timer feature or how the cursor appears on the display. Display Opts 1) Backlight 2) Cursor Mode Backlight Selecting Backlight displays this screen. Backlight Timer Use Cursor Up And Down Keys...
  • Page 122: Radio Comm

    SECTION 3 Terminal Emulation Menu Screens " Cursor Mode The Cursor Mode menu allows you to select the cursor style. Cursor Mode 1) Underline Blink 2) Block Blink 3) Underline 4) Block > < Cursor location in the Block mode is indicated by a re- "...
  • Page 123: Cold Start

    SECTION 3 Terminal Emulation Menu Screens " Cold Start The Cold Start option performs a hand-held computer cold start. A cold start resets all hand-held computer parame- ters to their default values. Cold Start Enter “Y” to Cold Start terminal: Press the [Y] key to cold start the hand-held computer, or press any other key to return to the Set-Up Parms menu.
  • Page 124: Print Device

    SECTION 3 Terminal Emulation Menu Screens " 3. Press the [ENT] key a couple of times to return to the main menu. 4. Press [6] Exit Menu to return to the main terminal screen. Disable Password 5. To disable this permanent password, press the [1] key. The 1) displays in normal viewing text.
  • Page 125: Screen Size

    SECTION 3 Terminal Emulation Menu Screens " Scrolling window parameters " LCD Parms 2) Screen Size 3) Screen Mode 4) Annunciators 6) Key Uppercase 7) Scroll Window Screen Size Screen Size lets you select the number of lines, and charac- ters in each line, that can be viewed on the display.
  • Page 126: Screen Mode

    SECTION 3 Terminal Emulation Menu Screens " To change the screen size: 1. Press the arrow keys. Each key press moves the word On one position in the direction of the arrow key pressed. The word On indicates the current setting (the setting above is 18 rows with 20 characters per line—the word On is in the row 18, column 20).
  • Page 127 SECTION 3 Terminal Emulation Menu Screens " of the screen. When the cursor reaches the boundary of the CRT screen, an error tone sounds (the hand-held computer “beeps”). The cursor does not wrap to the next line in the display. This option is recommended when your application program sends the full CRT display to the hand-held com- puter.
  • Page 128: Annunciators

    SECTION 3 Terminal Emulation Menu Screens " display in the scrolled direction. When the cursor goes be- yond the edge of the display, the data begins to move in the opposite direction that the cursor is moving in and the cur- sor remains at the edge of the display.
  • Page 129: Scroll Window

    SECTION 3 Terminal Emulation Menu Screens " Scroll Window Menu items are: (1) Tab Size, (2) Screen Size, (3) Define Width, and (4) Define Height. Choices 1 and 2 allow you to define the size (tab or screen size) of cursor movement: how far it moves with each press of the arrow key.
  • Page 130: Key Click

    SECTION 3 Terminal Emulation Menu Screens " Key Click Use the Key Click option to adjust the frequency and length (duration) of the sound made when you press a key. The frequency of the tone is adjustable in steps from 0 to 32.
  • Page 131: Error Tone

    SECTION 3 Terminal Emulation Menu Screens " Error Tone The Error Tone option lets you to adjust the length and fre- quency of the tone made when an error occurs (for example, pressing an invalid key). The Error Tone adjustments, and the procedures for making them are identical to the Key Click adjustments.
  • Page 132: Tests

    SECTION 3 Terminal Emulation Menu Screens " Tests The Tests menus allow you to test peripherals, the display, RF communications, and memory. Tests 1) Peripherals 3) Memory View 4) Packet Driver 5) Numbers 6) Timed Numbers Peripherals The Peripherals menu allows you to test various hand-held computer peripheral devices.
  • Page 133 SECTION 3 Terminal Emulation Menu Screens " RS232 Test The RS232 Test checks the data communication port on the bottom of the hand-held computer. This test requires a special loop-back connector that links the following input and output pins on the data connector: The TX output to the RX input "...
  • Page 134: Display Test

    SECTION 3 Terminal Emulation Menu Screens " Display Test The Display Test activates each element in the LCD display. If a line appears broken, or there are gaps in the display, the LCD panel needs to be replaced. To perform the Display Test: 1.
  • Page 135: Keyboard Test

    SECTION 3 Terminal Emulation Menu Screens " Keyboard Test The Keyboard Test lets you test each key on the hand-held computer keyboard. The Keyboard Test screen is shown below: Keyboard Test Press a key ENTER To Exit Key = ’A’ To perform this test, press each key on the keyboard (except the [ENT] key).
  • Page 136: Memory View

    SECTION 3 Terminal Emulation Menu Screens " Memory View This menu is reserved for engineering test and evaluation. Memory View Exit Heap Far Heap Memory Dump Address: XXXXXX Packet Driver Test The Packet Driver tests allow you to test the accuracy of data transmissions to and from the hand-held computer.
  • Page 137 SECTION 3 Terminal Emulation Menu Screens " Packet Stats The Packet Stats (statistics) test shows the number of pack- ets sent and received, number of errors, and number of packets dropped. Receive Statistics Lost Transmit Statistics Transaction Statistics Qty/Min RTC Statistics * See text ‘Histogram Options’...
  • Page 138: Histogram Opts

    SECTION 3 Terminal Emulation Menu Screens " Histogram Opts A Norand engineer may ask you to access this menu if your hand-held computer has problems. From this menu you can provide the Norand system engineer with vital informa- tion about your hand-held computer. The actual menus are not shown in this manual, however some of the general terminology is shown below.
  • Page 139: Numbers

    SECTION 3 Terminal Emulation Menu Screens " Numbers The Numbers test checks the operation of the hand-held computer microprocessor. During the test, the hand-held computer display is filled with hexadecimal numbers that move across the screen horizontally and scroll vertically. Character movement indicates that the processor is still running.
  • Page 140: Exit Menus

    SECTION 3 Terminal Emulation Menu Screens " Exit Menus The Exit Menus option (#6) exits you from this terminal emulation section and returns you to the screen you were at before entering this section. More The More selection opens Main Menu 2, which is shown be- low.
  • Page 141: Save Parms

    SECTION 3 Terminal Emulation Menu Screens " Save Parms Save Parms (parameters) retains the parameters you pro- grammed into the hand-held computer. When you save pa- rameters, they become the default settings for the hand- held computer. When you select Save Parms, you are prompted to enter a seven-character password (CR52401), as shown in the following.
  • Page 142 SECTION 3 Terminal Emulation Menu Screens " choices. When the desired key displays, press [ENT] to set your selection. The Set Hot Key option is only available on hand-held computers that support session switching. Session Menu 1) Switch 2) Set Hot Key 3) Copy Setup “Copy Setup”...
  • Page 143: To Exit Emulation Mode And Return To Dos

    SECTION 3 Terminal Emulation Menu Screens " To Exit Emulation Mode and Return to If you want to exit the emulation program you are using and return back to the DOS keyboard layout complete these two steps. 1. Do a Cold Restart. 2.
  • Page 144: Introduction

    Section 4 Maintenance and Troubleshooting " " " " " " " " " " " " " " " " " " " " " " " " " " " " Introduction Your computer is designed to withstand normal use in harsh environments.
  • Page 145 SECTION 4 Maintenance and Troubleshooting " Once your computer gets below the 20% range, the icons are replaced by “Ls” and after the charge level is less than 10% your computer emits a series of beeps. Four Ls indicates between 16--20% charge level "...
  • Page 146: Cleaning Your Hand-Held Computer

    SECTION 4 Maintenance and Troubleshooting " Cleaning Your Hand-Held Computer Periodic cleaning helps maintain the appearance and reli- ability of your computer. When cleaning your computer, in- spect the keyboard, covers, display, connectors, and periph- eral products for obvious signs of damage or wear. B CAUTION: Do not use any abrasive cleaning compounds, ketonic solvents (acetone or ketone) or aromatic solvents (toluene or xylene) to...
  • Page 147: Table 4-1 Basic Troubleshooting

    SECTION 4 Maintenance and Troubleshooting " Troubleshooting Should you encounter difficulties in routine operation, printing, or communications, there are a few things you may do to correct the problem: Refer to your applications (software user) manual op- " erating procedures. Ensure that electrical and mechanical connections are "...
  • Page 148 SECTION 4 Maintenance and Troubleshooting " Table 4-1 continued Basic Troubleshooting Condition Solution The LEDs On The It takes a minute after you put in the battery pack for your Battery Pack Do computer to check the status and display the updated Not Match the battery charge level.
  • Page 149 SECTION 4 Maintenance and Troubleshooting " Table 4-1 continued Basic Troubleshooting Condition Solution * Ensure the dock is plugged in. Computer Does Not Turn ON When * Ensure that the battery compartment door is closed. Placed In A Dock * Reseat computer into dock to ensure proper connection. * You may have a very low battery.
  • Page 150 SECTION 4 Maintenance and Troubleshooting " Table 4-1 continued Basic Troubleshooting Condition Solution Normal time is between 30--45 seconds. If you do not have Computer Takes A Long Time To Boot your computer connected to a charging source the booting Up After A Reset should be less than 30 seconds.
  • Page 151 SECTION 4 Maintenance and Troubleshooting " Table 4-1 continued Basic Troubleshooting Condition Solution WARNING: Do Not Look Into Scanner Computer Does * Ensure that there is a main battery in. Not Scan Bar Code * Ensure that the main battery is charged. * Ensure that the battery compartment door is closed.
  • Page 152 SECTION 4 Maintenance and Troubleshooting " Table 4-1 continued Basic Troubleshooting Condition Solution Printers Flow Ensure when loading 64SCN7B that the “--t0” switch is used Control On The to disable its handling of serial port data as scanner data. Serial Port Causes Otherwise, 64SCN7B is reading any XON/XOFF messages Missing Data from the printer.
  • Page 153: Diagnostic Information

    SECTION 4 Maintenance and Troubleshooting " Contact the Customer Support Specialist at your No- " rand Customer Service Center. Your regional Norand Customer Service Center is fully staffed and equipped to repair your computer. Customer Support Center addresses and telephone numbers are printed on a Product Service Information card.
  • Page 154: Repair Service

    SECTION 4 Maintenance and Troubleshooting " Repair Service If you send your computer in for service, be sure to carefully pack the unit and include a description of the problem and the measures you tried to correct it. Include any printout (if applicable) and/or write down dis- played error messages to illustrate the problem.
  • Page 155 SECTION 4 Maintenance and Troubleshooting " 4-12 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 156: Figure A-1 8-Pin Docking Connector Pinouts

    Appendix A Connector Pin-Outs " " " " " " " " " " " " " " " " " " " " " " " " " " " " 8-Pin Docking Connector (standard) Computer Bottom End View (Without Optional Communication Endcap) Signal Function...
  • Page 157: Figure A-2 9-Pin D-Sub Connector Pinouts

    APPENDIX A Connector Pin-Outs " Optional Communication Adapter 9-Pin D-Sub Connector Negative contact Positive contact Signal Function No Connect Data Carrier Detect Receive Data Transmit Data looped to DSR Data Terminal Ready Ground looped to DTR Data Send Ready Request To Send Clear To Send 5 volts * Figure A-2...
  • Page 158: Entry Point

    Appendix B NORAND Utilities Program " " " " " " " " " " " " " " " " " " " " " " " " " " " " â The NORAND Utilities Program provides basic functions required to prepare your Hand-Held Computers for use.
  • Page 159: Pop-Up Menus

    APPENDIX B NORAND Utilities Program " Pop-Up Menus CHANGE UNIT ID UNIT ID 2233233 WORKGROUP 6200IPL [F4]RESET FACTORY [- -]QUIT Pop-Up menus appear after a menu option. Press the num- ber of an option you want to select; or press the Y or B keys to scroll through the list and press the [ENT] key to enter.
  • Page 160: Alphanumeric Fields

    APPENDIX B NORAND Utilities Program " Alphanumeric Fields NETWORK PARAMETERS SERVER NAME I.U.N. INCORPORATED SERVER IP ADDRESS 123.123.123.123 CLIENT IP ADDRESS 123.123.123.123 SUBNET MASK [- -]QUIT If your computer has a numeric keyboard, enter alphanu- meric data by pressing the A and " keys to scroll back and forth through the set of alphanumeric characters.
  • Page 161: Title Screen

    APPENDIX B NORAND Utilities Program " Title Screen When you reboot or reset your computer, the Title Screen appears: NORAND UTILITIES 64 UTILS V01.05 COPYRIGHT NORAND CORP. 1994--1997 ALL RIGHTS RESERVED [ENT]CONTINUE Press the [ENT] key to continue. PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 162: Language Selection

    APPENDIX B NORAND Utilities Program " Language Selection " NOTE: The NORAND Utilities Program checks files for available language options. If no language resource files exist, you do not see this menu. If your application requires non-English languages, the Language Selection menu appears. English is the first op- tion, followed by up to nine additional options: NORAND UTILITIES LANGUAGE SELECTION...
  • Page 163: Communications Menu

    APPENDIX B NORAND Utilities Program " Communications Menu " NOTE: The default is the NPCP RS-485 communication. " NOTE: If your computer does not support any of the features listed, the following pop-up menu appears. Press the [ENT] key to continue: COMMUNICATIONS FEATURE NOT SUPPORTED...
  • Page 164: Option 1 Begin Comm Session

    APPENDIX B NORAND Utilities Program " Option 1 BEGIN COMM SESSION If you select this option, the computer repeats communica- tions until successful or you press the [- -] key. " NOTE: If you press the [- ] key, this verification window appears: ARE YOU SURE YOU WANT TO STOP COMMUNICATIONS...
  • Page 165 APPENDIX B NORAND Utilities Program " While SIGNING ON is onscreen, STATUS: may appear with the status of the attempted connection. Refer to Ses- sion Status on page B-10 for meaning. Following a successful session, NORAND Utilities executes the downloaded application. If the necessary program files are not found, this message window appears: MISSING SYSTEM FILES...
  • Page 166 APPENDIX B NORAND Utilities Program " BEGIN COMM SESSION with MODEM/DIRECT If you select this option and Option 2. COMM SETTINGS is set to MODEM/DIRECT, this Communication Status menu appears: NORAND UTILITIES COMMUNICATIONS COMM SETTINGS: MODEM/DIRECT MODEM TYPE NM2400/NM2400A PROTOCOL BPS FMT 2400 8N1 AUTO ANSWER CONFIGURING...
  • Page 167 APPENDIX B NORAND Utilities Program " BEGIN COMM SESSION with INTERSERVER If you select this option and Option 2. COMM SETTINGS is set to INTERSERVER, this Communication Status menu appears: Press the [- -] key to exit this screen. Session Status The first single character code (“T”) is the session status, which applies to all COMM SETTINGS.
  • Page 168 APPENDIX B NORAND Utilities Program " The three digit number (“289”) indicates the specific proto- col error. These error codes apply when COMM SETTINGS is set to NPCP RS-485 or NPCP RS-232: “0” No error " “1” MININET.EXE not installed “6”...
  • Page 169 APPENDIX B NORAND Utilities Program " “138” Command not valid to cancel “164”- -“179” Unusual network condition “180”- -“354” Adapter malfunction These error codes apply when COMM SETTINGS is set to MODEM/DIRECT and PROTOCOL is set to TTY: “0” No error “6”...
  • Page 170 APPENDIX B NORAND Utilities Program " These error codes apply when COMM SETTINGS is set to NOVELL NETWARE: “0” No error " “6” User aborted communications by pressing [- -] key. “100” Connection to host failed. Verify network connection, verify that PENKEY login name exists on host.
  • Page 171 APPENDIX B NORAND Utilities Program " “811” Timeout while sending data. Connection to remote machine dropped. Make sure the host is still running, and check all cables and network connections. “812” Timeout while receiving data. Connection to remote machine dropped. Make sure the host is still running, and check all cables and network connections.
  • Page 172: Option 2 Comm Setting

    APPENDIX B NORAND Utilities Program " Option 2 COMM SETTING If you select this option, the Communications Settings drop- down list appears: 1. NETWORK. . . 2. MODEM/DIRECT 3. ACCESSORY CARD 4. HANDHELD 5. INTERSERVER Press the number of a communications settings, or press the Y or B keys to scroll through the list, then press the [YES] key to enter.
  • Page 173 APPENDIX B NORAND Utilities Program " Suboption 2 MODEM/DIRECT If you select this suboption, the computer returns to the Communications Menu with the MODEM/DIRECT option assigned to Option 2. COMM SETTING: NORAND UTILITIES COMMUNICATIONS 1. BEGIN COMM SESSION 2. COMM SETTING MODEM/DIRECT 3.
  • Page 174 APPENDIX B NORAND Utilities Program " Suboption 3 ACCESSORY CARD Suboption 5 INTERSERVER If you select either of these suboptions, the computer re- turns to the Communications Menu with ACCESSORY CARD or INTERSERVER assigned to Option 2. COMM SETTING. NORAND UTILITIES COMMUNICATIONS 1.
  • Page 175: Option 3 Unit Id

    APPENDIX B NORAND Utilities Program " Option 3 UNIT ID If you select this option, the Change Unit ID pop-up menu appears: CHANGE UNIT ID UNIT ID 2233233 WORKGROUP 6200IPL [F4]RESET FACTORY [- -]QUIT Enter up to eight characters to change the Unit ID. Use the [¬SP] key to backspace and use the [CLR] to restore the previous ID.
  • Page 176 APPENDIX B NORAND Utilities Program " NETWORK PARAMETERS with NRINET NETWORK PARAMETERS with TFTP If you select this option and Option 2. COMM SETTINGS is set to NRINET or TFTP, this Network Parameters pop-up menu appears: NETWORK PARAMETERS SERVER NAME SERVER IP ADDRESS CLIENT IP ADDRESS SUBNET MASK...
  • Page 177: Option 4 Modem Parameters

    APPENDIX B NORAND Utilities Program " NETWORK PARAMETERS with NOVELL NETWARE If you select this option and Option 2. COMM SETTINGS is set to NOVELL NETWARE, this frame type drop-down list appears: 1. 802.2 2. ETHERNET II 3. 802.3 RAW 4.
  • Page 178 APPENDIX B NORAND Utilities Program " Suboption 1 MODEM TYPE If you select this suboption, a drop-down list appears with supported modem types. Press the Y or B keys to scroll through the list, then press the [ENT] button to enter. If you select drop-option OTHER EXTERNAL or "...
  • Page 179 APPENDIX B NORAND Utilities Program " " NOTE: Testing the modem initialization string is optional. To test the modem string, do the following: " a. Press the [F2] key. The computer replies with “PLEASE WAIT” and tests the string: MODEM INIT STRING ATE0V0Q0&M0&S1&C1&...
  • Page 180 APPENDIX B NORAND Utilities Program " Suboption 2 PROTOCOL If you select this suboption, a drop-down list of various pro- tocols appears: 1. TTY 2. YMODEM Press the number of a protocol, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.
  • Page 181: Option 5 Phone Number

    APPENDIX B NORAND Utilities Program " Suboption 4 DATA FORMAT If you select this suboption, the Data Format drop-down list appears: 1. 8N1 2. 7E1 Press the number of a data format, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.
  • Page 182 APPENDIX B NORAND Utilities Program " Option 6 ADVANCED UTILITIES If you select this option, the Advanced Utilities menu ap- pears: NORAND UTILITIES ADVANCED UTILITIES 1. SET DATE/TIME 2. BATTERY STATUS 3. FORMAT DRIVE D 4. FORMAT RAM CARD 5. SET BOOT DRIVE 6.
  • Page 183 APPENDIX B NORAND Utilities Program " Suboption 1 SET DATE/TIME If you select this suboption, the Set Date/Time pop-up menu appears: SET DATE/TIME DATE: 01/20/80 TIME: 23:12:04 [- -]QUIT Enter numbers for the month, day, year (1980--2079), hour, minute, and second (up to 23:59:59). Press the [ENT] key after each entry.
  • Page 184 APPENDIX B NORAND Utilities Program " The battery fuel gauge displays the battery capacity " level in black from left to right. The capacity range that will display is 5--100%. If the " capacity is less than 5% no operation of your computer will occur until you have recharged the battery to ob- tain at least 10% of its capacity.
  • Page 185 APPENDIX B NORAND Utilities Program " Suboption 3 FORMAT DRIVE D If you select this suboption, the Format RAM Drive pop-up menu appears: FORMAT DRIVE D [ENT]OK [- -]QUIT Enter the total MB and KB for the RAM drive. " NOTE: A zero in both fields deletes the RAM drive.
  • Page 186 APPENDIX B NORAND Utilities Program " Suboption 5 SET BOOT DRIVE If you select this suboption, the Set Boot Drive pop-up menu appears: SET BOOT DRIVE 1. A: 2. B: 3. C: 4. D: 5. E: 6. F: [- -]QUIT "...
  • Page 187 APPENDIX B NORAND Utilities Program " Suboption 7 SET KEY CLICK If you select this suboption, the Set Key Click pop-up menu appears: SET KEY CLICK FREQUENCY 2051 Hz DURATION 100 mS [ENT]OK [- -]QUIT Press the s or t keys to select the frequency of the key click or the length of time to hear the key click.
  • Page 188 Appendix C Keyboard Overlays " " " " " " " " " " " " " " " " " " " " " " " " " " " " PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 189: Key Dos/Pc

    APPENDIX C Keyboard Overlays " 41-Key DOS/PC PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 190: Key Dos/Pc

    APPENDIX C Keyboard Overlays " 51-Key DOS/PC PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 191: Key 5250

    APPENDIX C Keyboard Overlays " 41-Key 5250 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 192: Key 5250

    APPENDIX C Keyboard Overlays " 51-Key 5250 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 193: Key 3270

    APPENDIX C Keyboard Overlays " 41-Key 3270 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 194: Key 3270

    APPENDIX C Keyboard Overlays " 51-Key 3270 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 195: Key Vt220

    APPENDIX C Keyboard Overlays " 41-Key VT220 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 196: Key Vt220

    APPENDIX C Keyboard Overlays " 51-Key VT220 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 197: Key Native

    APPENDIX C Keyboard Overlays " 41-Key NATIVE C-10 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 198: Key Native

    APPENDIX C Keyboard Overlays " 51-Key NATIVE PEN*KEY Model 6400 Hand-Held Computer User’s Guide C-11...
  • Page 199 APPENDIX C Keyboard Overlays " C-12 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...
  • Page 200 INDEX " " " " " " " " " " " " " " " " " " " " " " " " " " " " NUMBERS Backup battery, 5-26, 6-13 Beeper setup, 7-9, 7-42 fully charging, 6-13 error tone, 7-44 3210 emulation, 7-29 key click, 7-43...
  • Page 201 INDEX " Computer doesn’t turn on Display test, 7-47 Installing scanner handle, 6-19 when [I/O] key is pressed, 8-5 Displays bad tcom message, 8-6 Installing scanner handle with when put in dock, 8-6 battery pack, 6-20 Downloading programs, 6-14 Computer reboots, when battery Integrated scanner, 5-28, 6-17 pack is installed, 8-5 Interleaved 2 of 5, trouble set-...
  • Page 202 5-26 Main product components, 5-4 900 MHz NIC, 5-37 Replacing the main battery Memory Types, main, 5-26 PEN*KEY 6400 Computer pack, 6-6 900 MHz NIC, 5-37 Memory types, flash ROM, 5-26 Proxim 2.4 GHz NIC, 5-38 Resetting, 5-27...
  • Page 203 INDEX " Scanner Specifications, 5-35 attaching a tethered scanner, 900 MHz NIC, 5-37 6-22 Proxim 2.4 GHz NIC, 5-39 Understanding the keyclicks, charging batteries, 6-21 6-16 Store and forward data transfer, using an integrated scanner, 5-28 Unpacking and inspecting, 5-2 6-17 Suspend and or Resume key, Using the first time, 6-1...
  • Page 204 INDEX " option 4 NETWORK PA- language selection, B-5 Window scrolling arrows, 5-19 RAMTERS, B-18 network parameters Wireless NICs suboption 2 MODEM/DI- with NOVELL NETWARE, 900 MHz RECT, B-16 B-20 model names, 5-37 suboption 3 ACCESSORY with NRINET or TFTP, specifications, 5-37 CARD, B-17 B-19...
  • Page 205 INDEX " Index-6 PEN*KEY Model 6400 Hand-Held Computer User’s Guide...

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