Troubleshooting - Radio Shack TAD -797 Owner's Manual

43-797.fm Page 34 Monday, August 16, 1999 9:20 AM

TROUBLESHOOTING

We do not expect you to have any problems with your TAD-797, but if you do, these
suggestions might help.
Problem
Low volume or unusual
sounds.
Severe noise interference.
The phone cannot be operated
at a useful distance from the
base because the signal
becomes weak or noisy (hand-
set's range has decreased).
The phone does not work or
works poorly.
The handset battery pack does
not charge.
The handset does not ring or
receive a page.
34
Suggestion
Someone has picked up another phone on the
same line. Hang up the other phone.
Keep the handset away from computers,
remote control toys, wireless microphones,
alarm systems, intercoms, room monitors, fluo-
rescent lights, and electrical appliances.
Move the handset to another location or turn off
the source of interference.
Lift the base's antenna to a vertical position.
Be sure neither antenna is touching a metal
surface.
Return the handset to the cradle, and recharge
the battery pack. Replace the battery pack if
necessary (see "Replacing the Battery Pack"
on Page 37).
Be sure the base's phone line cord and AC
adapter are correctly and securely connected,
and the battery pack is charged.
Check the charging contacts on the handset
and base. If they are dirty, clean them with a
pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
The battery pack might be weak. Charge the
battery.
Move the base away from other electrical
devices and sources of noise.