Troubleshooting - Radio Shack 900 MHz Owner's Manual

43-749.fm Page 27 Tuesday, September 5, 2000 11:24 AM
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Troubleshooting

We do not expect you to have any problems with your answering system, but if you do, these
suggestions might help.
Problem
Low volume or unusual sounds.
Severe noise interference.
The phone cannot be operated at a
useful distance from the base
because the signal becomes weak or
noisy (handset's range has
decreased).
The phone does not work or works
poorly.
The handset battery pack does not
charge.
The handset does not ring or receive
a page.
The handset stops working or works
poorly during a call.
Suggestion
Someone has picked up another phone on the same line. Hang
up the other phone.
Press CH/SELECT to change the channel.
Keep the handset away from computers, remote control toys,
wireless microphones, alarm systems, intercoms, room moni-
tors, fluorescent lights, and electrical appliances.
Move the handset to another location or turn off the source of
interference.
Lift the base's antenna to a vertical position.
Be sure neither antenna is touching a metal surface.
Return the handset to the cradle, and recharge the battery
pack. Replace the battery pack if necessary (see "Replacing the
Battery Pack" on Page 30).
Be sure the base's phone line cord and AC adapter are cor-
rectly and securely connected, and the battery pack is charged.
Check the charging contacts on the handset and base. If they
are dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too
low, it does not have enough power to light the display.)
Move the base away from other electrical devices and sources
of noise.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too
low, it does not have enough power to light the display.)
If the base loses power while the handset is away, the security
access-protection code might change. Restore power to the
base, then place the handset back on the base. The CHARGE/
IN USE indicator lights, indicating that the code is set again.
Check the charging contacts on the handset and base. If they
are dirty, clean them with a pencil eraser.
Troubleshooting
27