Axis 216FD/FD-V User Manual

Axis 216FD/FD-V User Manual

Fixed dome network camera

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AXIS 216FD/FD-V Fixed Dome
Network Camera
User's Manual

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Table of Contents

Troubleshooting

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Summary of Contents for Axis 216FD/FD-V

  • Page 1 AXIS 216FD/FD-V Fixed Dome Network Camera User’s Manual...
  • Page 2 Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 Safety Notice - Battery Replacement The AXIS 216FD/FD-V uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up.
  • Page 4: Table Of Contents

    Support ............39 AXIS 216FD/FD-V...
  • Page 5 AXIS 216FD/FD-V Resetting to the Factory Default Settings ......... . . 40 Advanced .
  • Page 6: Key Features

    AXIS 216FD - Tamper-resistant Fixed Dome Network Camera AXIS 216FD-V - Vandal-resistant Fixed Dome Network Camera Description The AXIS 216FD/FD-V Fixed Dome Network Camera is a high-performance, progressive-scan camera for use in professional surveillance situations. Its discreet, compact casing effectively protects against tampering/vandalisation. Two-way audio support enables communication with visitors or intruders.
  • Page 7: Overview

    Supporting NWAY, the camera detects the speed of the local network segment (10BaseT/100BaseTX Ethernet). Supporting PoE (Power over Ethernet), the camera can be powered directly from the network cabling. AXIS 216FD/FD-V - Product overview Dome casing Microphone I/O terminal...
  • Page 8: Led Indicators

    Go to Setup > System Options > LED settings Amber Steady during startup, reset to factory default or when restoring settings. Slow flash for failed upgrade. Power Green Normal operation. Amber Flashes green/amber during firmware upgrade. AXIS 216FD/FD-V - Product overview...
  • Page 9: Accessing The Camera

    • If your workstation restricts the use of additional software components, the camera can be configured to use a Java applet for viewing motion JPEG. • The AXIS 216FD/FD-V includes one (1) decoder license for viewing MPEG-4 video streams. This is automatically installed with AMC. The administrator can disable the installation of the MPEG-4 decoder, to prevent unlicensed copies being installed.
  • Page 10: Setting The Password

    For more information, please see NAT traversal (port mapping), on page 38. See also the AXIS Internet Dynamic DNS Service at www.axiscam.net or, for Technical notes on this and other topics, visit the Axis Support Web at www.axis.com/techsup AXIS 216FD/FD-V - Accessing the Camera...
  • Page 11: Adjusting The Image

    • To set the focus and zoom, loosen the zoom and focus pullers counterclockwise and rotate the rings. • Lock the focus and zoom pullers in position by rotating the screws clockwise. AXIS 216FD/FD-V - Accessing the Camera Focus puller...
  • Page 12: The Live View Page

    Click the Record button to start an MPEG-4 recording (only available when viewing MPEG-4). AXIS 216FD/FD-V - Accessing the Camera Pulse - click this button to activate the output for a defined period of time, e.g.
  • Page 13 When in simplex talk mode, the icon toggles between allowing you to speak and is dimmed when you do not want other clients to receive any audio. AXIS 216FD/FD-V - Accessing the Camera...
  • Page 14: Video Streams

    The Live View page in the AXIS 216FD/FD-V provides access to MPEG-4 and Motion JPEG video streams, as well as to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
  • Page 15: Mpeg-4 Clients

    • rtsp://<ip>/mpeg4/media.3gp Notes: • The AXIS 216FD/FD-V supports QuickTime 6.5.1 (or later) and Real Player 10.5 (or later) • QuickTime adds latency to the video and audio stream (up to 3 seconds) • It may be possible to use other players to view the MPEG-4 stream using the paths above, although this is not guaranteed by Axis •...
  • Page 16 Alternative methods of accessing the video stream Video/images from the AXIS 216FD/FD-V can also be accessed in the following ways: • Motion JPEG server push (if supported by the client, e.g. Mozilla/Firefox). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.
  • Page 17: Configuration

    The camera is configured from Setup, from a standard browser (see Minimum web browsing requirements, on page 54). The descriptions below show examples of the features available in the AXIS 216FD/FD-V. For details of each setting, please refer to the online help available from the setup tools.
  • Page 18: Video And Image Settings

    AXIS 216FD/FD-V - Configuration Video & Image settings Image Appearance Use these settings to change the image as required. The image can be rotated, the image resolution and compression can be adjusted, and the white balance can be changed. The configuration of the video image will affect the camera’s overall performance, depending on how it is used and on the available bandwidth.
  • Page 19 Please see the online help for further information on these settings. DC-Iris should always be set to Enabled, except during focusing. DC-Iris is a varifocal lens which automatically regulates the amount of light entering the camera. AXIS 216FD/FD-V - Configuration Text, date and time overlay...
  • Page 20 AXIS 216FD/FD-V - Configuration Low Light Behavior Exposure priority defines the balance between image quality and the frame rate. Higher image quality may reduce frame rate and increase motion blur. A prioritized frame rate may instead increased image noise. Depending on requirements, use this to give higher priority to the image quality or to the frame rate.
  • Page 21: Audio

    The speaker connected to the audio output must have a built-in amplifier, e.g. PC speakers. Client PC An example using AXIS 216FD/FD-V cameras to transmit audio and video across the network. Audio Settings This section describes how to configure the basic audio settings for the AXIS 216FD/FD-V, e.g.
  • Page 22: Audio Input

    Simplex - Network Camera microphone only mode transmits audio only from the AXIS 216FD/FD-V to web clients. It will not receive audio from any other web clients. This can be used in remote monitoring, web attractions etc., to provide live audio, as well as video, of a monitored situation.
  • Page 23: Audio Output

    The AXIS 216FD/FD-V can be set to trigger an event if the incoming sound level rises above, falls below or passes the set value. The Alarm level is set between 0-100%.
  • Page 24: Live View Config

    Configure button and see Customizing the default page, on page 25. The other settings on this page concern which features to include, e.g. action button, output button, default video stream and viewer. See page 26 for more information. AXIS 216FD/FD-V - Live View Config...
  • Page 25 If the setup link is hidden, setup can be reached at this url: http://<ip address>/operator/basic.shtml. Own Home Page To use a previously uploaded web page as the default page, check the box, select the page from the drop-down list and click OK. AXIS 216FD/FD-V - Live View Config...
  • Page 26: Action Buttons

    QuickTime Other browsers Java applet Still image AXIS 216FD/FD-V - Live View Config Description Recommended viewer in Windows Internet Explorer (MPEG-4 /Motion JPEG). MPEG-4 only. A slower imaging alternative to AMC. Requires one of the following installed on the client: •...
  • Page 27: Html Examples

    Axis dealer. HTML Examples You can add live video from the AXIS 216FD/FD-V to your own web site. The camera can transmit a Motion JPEG stream to up to 20 simultaneous connections, although an administrator can restrict this to fewer. If MPEG-4 is set as video format, multicasting is used and the video stream will be available for an unlimited number of viewers connected to the parts of the network where multicast is enabled.
  • Page 28: Event Configuration

    When the setup is complete, the connection can be tested by clicking the Test button (the connection test takes approximately 10 seconds). AXIS 216FD/FD-V - Event Configuration E.g. on a signal from an external device, such as a door switch or a motion sensor.
  • Page 29: Configuring Event Types

    Up to 10 event types can be configured in the camera, and up to 3 of these can be configured to upload images. Files names can be formatted according to specific requirements. See File Naming & Date/Time Formats online help. AXIS 216FD/FD-V - Event Configuration for descriptions of each available option.
  • Page 30 5. Set the When Activated... parameters, i.e. set what the camera will do at the specified time, e.g. send uploaded images to an e-mail address. 6. Click OK to save the Event in the Event Types list. Please see the online help AXIS 216FD/FD-V - Event Configuration for descriptions of each available option.
  • Page 31: Motion Detection

    Activity window (the active window has a red frame). 6. Click Save. To exclude parts of the Include window, click the Configure Excluded Windows button and position the Exclude window as required, within the Include window. AXIS 216FD/FD-V - Event Configuration...
  • Page 32: Port Status

    If the Normal state for a push button connected to an input is set to Open circuit - as long as the but- ton is not pushed, the state is inactive. If the button is pushed, the state of the input changes to active. AXIS 216FD/FD-V - Event Configuration for descriptions of each available option.
  • Page 33: System Options

    1 viewer. IP Address Filtering Enable IP Address Filtering to allow or deny access to the AXIS 216FD/FD-V. Once enabled, the IP addresses in the list will be allowed or denied access according to the choice made in the drop-down list Allow/Deny the following IP addresses.
  • Page 34 IP addresses. HTTPS The AXIS 216FD/FD-V supports encrypted browsing using HTTPS. A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the Create self-signed Certificate button to install a self-signed certificate.
  • Page 35 RADIUS (Remote Authentication Dial In User Service) is an AAA (Authentication, Authori- zation and Accounting) protocol for applications such as network access or IP mobility. It is intended to work in both local and roaming situations. AXIS 216FD/FD-V - System Options Axis video device Q: Certificate OK?
  • Page 36: Date & Time

    Network - Basic TCP/IP Settings IP Address Configuration The AXIS 216FD/FD-V supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually.
  • Page 37: Network - Advanced Tcp/Ip Settings

    IP address change (under Services) to receive notification from the camera when the IP address changes. • Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 216FD/FD-V by host name which is always the same, regardless of the IP address.
  • Page 38 IP address of the NTP server. Host Name Configuration The AXIS 216FD/FD-V can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name.
  • Page 39 Use NAT traversal when your AXIS 216FD/FD-V is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the camera.
  • Page 40 The FTP server running in the AXIS 216FD/FD-V enables the upload of e.g. new firmware, user applications, etc. Check the box to enable the service. Network Traffic Connection Type - The default setting is Auto-negotiate, which means that the correct speed is automatically selected.
  • Page 41: Smtp (Email)

    SOCKS SOCKS is a networking proxy protocol. The AXIS 216FD/FD-V can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the AXIS 216FD/FD-V is located on a local network behind a firewall, but notifications, uploads, alarms, etc., need to be sent to a destination outside the...
  • Page 42: Rtp / Mpeg-4

    Bonjour The AXIS 216FD/FD-V includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this. RTP / MPEG-4 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast MPEG-4 format.
  • Page 43: Support

    AXIS 216FD/FD-V - System Options Support The support overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview - is a quick look over the camera’s status and settings. Information that can be found here includes the camera’s Firmware version, IP address, Security, Event and Image settings and Recent log items.
  • Page 44: Resetting To The Factory Default Settings

    Plain Config - this function is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages. AXIS 216FD/FD-V - System Options...
  • Page 45: The I/O Terminal Connector

    Function 3.3V DC Digital Input Transistor Output AXIS 216FD/FD-V - The I/O Terminal Connector Description Can be used to power auxiliary equipment, max 50mA. Connect to GND to activate, or leave floating (or unconnected) to deactivate. With a maximum load of 50mA and a maximum voltage of 24V DC, this out- put has an open-collector NPN transistor with the emitter connected to the GND pin.
  • Page 46: Terminal Connector

    1. Attach the cables for the device securely to the supplied green connector block. 2. Once the cables are connected, push the connector block into the green terminal connector on the camera. Terminal Connector AXIS 216FD/FD-V 3.3V, max. 50mA AXIS 216FD/FD-V - The I/O Terminal Connector e.g pushbutton...
  • Page 47: Troubleshooting

    Preconfigured and customized settings will be saved when the firmware is upgraded (providing the fea- tures are available in the new firmware) although this is not guaranteed by Axis Communications. Always read the instructions and release notes available with each new release, before upgrading the firmware.
  • Page 48: Emergency Recovery Procedure

    The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting. AXIS 216FD/FD-V - Troubleshooting...
  • Page 49 Multicast MPEG-4 only accessible by local clients AXIS 216FD/FD-V - Troubleshooting Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
  • Page 50 Screen incorrectly configured on your workstation Browser freezes AXIS 216FD/FD-V - Troubleshooting Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet.
  • Page 51 For further assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup AXIS 216FD/FD-V - Troubleshooting Lower the image resolution. There is only limited space available for the upload of your own files. Try deleting existing files to free up space.
  • Page 52: Technical Specifications

    • Image upload over FTP, email and HTTP • Notification over TCP, email, HTTP and external output • Pre- and post alarm buffer of 9 MB (approx. 5 min of 320x240 resolution video at 4 fps) AXIS 216FD/FD-V - Technical Specifications...
  • Page 53 IGMP, RTCP, SMTP, FTP, DHCP, UPnP, ARP, DNS, DynDNS, SOCKS, NTP etc. More information on protocol usage available at www.axis.com * This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org) AXIS 216FD/FD-V - Technical Specifications...
  • Page 54 • 94 x 144 x 132 mm (3.7” x 5.7” x 5.2”) & weight • Weight (AXIS 216FD) : 425g (0.94 lb) excl. power supply • Weight (AXIS 216FD-V) : 580g (1.28 lb) excl. power supply AXIS 216FD/FD-V - Technical Specifications...
  • Page 55: General Performance Considerations

    Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the AXIS 216FD/FD-V provides a tool that can be used to display these values directly in the video image. To do this, special format strings are added as part of a text overlay.
  • Page 56 (CBR) is recommended. Use a variable bit rate (VBR) if the image quality needs to be maintained at a higher level. If supported on the network, consider also using MPEG-4 multicasting, as the bandwidth consumption will be much lower. AXIS 216FD/FD-V - Technical Specifications...
  • Page 57: Glossary Of Terms

    Bluetooth - Bluetooth is an open standard for wireless transmission of voice and data between mobile devices (PCs, handheld computers, telephones and printers). AXIS 216FD/FD-V - Glossary of Terms Bonjour - Also known as zero-configuration networking, Bonjour enables devices to automatically discover each other on a network, without having to enter IP addresses or configure DNS servers.
  • Page 58 TCP/IP protocols. It is used to exchange files between computers/devices on networks. AXIS 216FD/FD-V - Glossary of Terms Frame - A frame is a complete video image. In the 2:1 interlaced scanning format of the RS-170 and CCIR formats, a frame is made up of two separate fields of 262.5 or 312.5...
  • Page 59 (and automatically) by DHCP. AXIS 216FD/FD-V - Glossary of Terms An IP address consists of four groups (or quads) of decimal digits separated by periods, e.g. 130.5.5.25. Different parts of the address represent different things.
  • Page 60 Ping can be run from e.g. the AXIS 216FD/FD-V - Glossary of Terms Windows Command prompt or the command line in Unix. Pixel - A pixel is one of the many tiny dots that make up a digital image.
  • Page 61 This filter took away all high frequency detail in the black and white region of the AXIS 216FD/FD-V - Glossary of Terms picture. The sharpness control attempted to put some of that detail back in the picture. Sharpness controls are mostly superfluous in today's high-end TVs.
  • Page 62 Internet. VOP (Video Object Plane) - A VOP is an image frame in an AXIS 216FD/FD-V - Glossary of Terms MPEG-4 video stream. There are several types of VOP: - An I-VOP is complete image frame.
  • Page 63: Index

    Domain Name 38 Emergency Recovery 49 Enable ARP/Ping 37 Event Servers 28 Event Types 29 Events 28 AXIS 216FD/FD-V - Index Factory Default Settings 44 Frame Rate 19 FTP Server 28 GOV Settings 20 Half duplex 22 Host Name 38...
  • Page 64 Real Player 9, 15 Recovery 49 Referrals 33 Restore 42 Scheduled Event 28, 30 Security 33 Server Time 36 AXIS 216FD/FD-V - Index Services 37 Snapshot button 12 SNMP 41 Support 43 System Options 33 TCP Server 28 TCP/IP Settings 36...

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