I Can't Hear The Sound Clearly; Testing The Sound - Samsung Smart Remote E-Manual

I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings
If the TV plays the Start Sound Test
broadcast signal's strength.
The problem
There is no sound or the
sound is too low at maximum
volume.
The picture is good but there
is no sound.
No sound is heard.
The speakers are making an
odd sound.
Support Self Diagnosis
melody without distortion, there may be a problem with an external device or the
Check the volume control of your TV, and then check the volume control of the external
device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV.
Set Sound Output
● Settings
If you are using an external device, check the device's audio output option.
For example, you may need to change your cable box's audio option to HDMI if the box
connected to your TV is using an HDMI cable.
To listen to computer sound, connect an external speaker to the computer's audio output
connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device's power
cable.
Check whether the
If you are using a receiver that does not support Dolby Digital Plus, you will hear no sound
when you select
● Settings
Dolby Digital+
Run Start Sound
● Settings
Make sure that the audio cable is connected to the correct audio output connector on the
external device.
For antenna or cable connections, check the signal information. A low signal level may
cause sound distortions.
Start Sound Test
Try this!
to TV Speaker.
Sound Sound Output
Digital Output Audio Format
Dolby Digital+.
Sound Expert Settings
Test.
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is set to Dolby Digital+.
Digital Output Audio Format
Start Sound Test