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Depart. Technical support- CM640
PHILIPS Consumer
Communications
Centre du Mans
8.6
MMS Test Procedure
W
ith regard to the mobile phones only two things can prevent the MMS applications to operate properly :
•
A bad configur
•
The mobile has a deficient Radio part.
So that's why to solve MMS problems the following process must be observed.
Check with the customer that all the needed parameters are stored in the phone memory
Perform a functional and a radio test of the mobile phone.
T
he MMS Test procedure as to be performed only if the customer complains about MMS applications.
8.6
.1
Functional and radio
Before starting the MMS
succ
ess
fully.
(Re
fer t
o chapters 8.1 & 8.2)
8.6.2
MMS parameters settings
Phone may have been pre-configured to directly access the services offered. If not, you must have received
from operator th
e information items described in the in the User Guide (Chapter 8 – page 63)
a
nd enter them as given.
With s me operators, access para
o
"Network Account" allows you to choose a data profile from the ones you
have set (see "Access settings" page 43 for complet
T
his profile and the parameters it features will then be used for connection.
8.6.3
MMS sending/receiving verification
O
nce all the parameters mentioned in the previous chapter have been checked. The mobile phone is ready to
send/receive MMS.
C
heck this by sending an MMS from the Customer mobile phone and checking the destination mailbox from a
c
omputer (if you send it to an email address) or the reference product on which you send it ( If you send MMS to
m
obile phone number).
O
r send an MMS from a computer (e-mail address) or reference product (phone number) and check reception from
th
e Customer mobile phone.
PHILIPS ELECTRONICS N.V. 1999
All rights reserved. Reproduction in whole
or in part is prohibited without the written
consent of the copyright owner.
PROCEDURE
ation.
test
procedure it must be assumed that the functional test and the radio test have been done
(to be checked using the Operator Simcard)
meters can be set «over the air». Please check directly by your operator.
Service Repair Support
( a quick test has to be performed to check memory reliability)
e information on how to configure or modify a data profile).
COMPANY RESTRICTED
VY-V-640-P530
Page : 36 of 64
Langue : EN
Date : 21/07/03
VY-V-640-P530
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