Quality Checks - Abbott i-STAT 1 System Manual

Quality Checks

From the time it powers up until the time it powers down, the handheld performs numerous
quality checks. The failure of any quality check causes the handheld to halt the test cycle and
display a "cause" and "action" message, and a code.
The Cause Message:
This message describes the likely cause of the failed quality check. For example, when an
overfilled cartridge is detected, the handheld will display "Sample Positioned Beyond Fill Mark".
The Action Message:
This message indicates the appropriate action. For example, if the problem is related to an operator
or a cartridge, the instruction "Use Another Cartridge" will be displayed.
The Cause Code:
This is a numeric code associated with the failed quality check. Since
multiple codes can be associated with a single cause message,
this is essential information when contacting Technical Support for
assistance. The codes are stored in the handheld's memory and can
be viewed by selecting "All" from the "Data Review" function under the
"Administration Menu."
Codes below 16 usually indicate a condition related to the environment
or state of the handheld. These conditions usually go away after the
next cartridge is inserted or the condition is corrected.
If a Qualilty Check failure persists after taking the recommended action, call i-STAT Technical
Support. Please have the following information available:
• When the problem first occurred
• Frequency of problem
• Handheld serial number
• The CLEW software version
• Any failure messages displayed on the handheld and the number or letter below the
message box
• Battery voltage from Analyzer Status page
• Cartridge type and lot number
Art: 720660-00K, Rev. Date: 11-Oct-17
Code #31
17:42 30JANYY
UNABLE TO
POSITION
SAMPLE
USE ANOTHER
CARTRIDGE
1 - Test Options
31