Receiving A Call - Sony WH-1000XM2 Help Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM2

Receiving a call

You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-
free Profile) or HSP (Headset Profile), via a BLUETOOTH connection.
If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
Operations may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied
with your smartphone or mobile phone.
This headset supports normal incoming calls only. Calling apps for smartphones and computers are not supported.
Ring tone
When an incoming call arrives, a ring tone will be heard from the headset, and the indicator (blue) flashes quickly.
You will hear either of following ring tones, depending on your smartphone or mobile phone.
Ring tone set on the headset
Ring tone set on the smartphone or mobile phone
Ring tone set on the smartphone or mobile phone only for a BLUETOOTH connection
Connect the headset to a smartphone or mobile phone beforehand.
1
When you hear a ring tone, double-tap the touch sensor control panel lightly (about 0.4-second interval)
2
and receive the call.
When an incoming call arrives even while you are listening to music, playback pauses and a ring tone will be heard
from the headset.
A: Microphone
Use the microphone of the
for talking on the phone.
If no ring tone is heard via the headset
The headset may not be connected with the smartphone or mobile phone with HFP or HSP. Check the
connection status on the smartphone or mobile phone.
If playback does not pause automatically, operate the headset to pause playback.
Control the volume by operating the touch sensor control panel on the
3
To increase the volume: Swipe up repeatedly until the volume reaches the desired level.
left or right unit (which suppresses noise when using the noise canceling function)
85
right unit.