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Problem
Unable to make a call.
The call is in a bad
quality
The other side can not
hear you during the
conversation.
The earpiece volume is
low.
The receiving signal is
weak or the line is often
cut off.
"No network", "Fail to
connect the net" or "Not
completed" is displayed
on the screen.
Check Point
Is the phone number correct?
Are you in the service area?
Did you set the option of call restriction?
Is the receiving signal strong?
If you are in a building, remove your
phone or take it to the window.
Is your phone receiver blocked by the
fittings attached to it or other deferring
things?
Did you mute the call?
Is the earpiece volume adjusted to the
highest level?
Is the antenna damaged?
Is the signal strong enough?
If there is no signal, remove the phone to
an area with strong signals.
Are you in an area with weak magnetic
field (in a tunnel or surrounded by
buildings)? Change to another area and
try again.
Are you trying to visit the service option
without authorization from the service
provider? If you need this service option,
contact the service provider for details.
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