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10
Troubleshooting
If you come across any problem while using your phone, check it
against the following list. If the problem still exists, contact the local
vendor of your phone.
Problem
The battery cannot be
charged.
The phone cannot be
powered on.
After the R-UIM card is
inserted, a prompt
"Insert the R-UIM card"
or "Check the R-UIM
card" is displayed on
the screen
The phone is locked
after powered on
A prompt "The R-UIM
card is locked" is
displayed on the
screen.
The phone does not
ring.
40
Check Point
Is the battery charger properly
connected to the phone and the power
socket?
Is the battery fully charged?
Did you press and hold On long
enough?
Is the battery properly installed?
Is the R-UIM card properly inserted?
Is your R-UIM card valid?
Enter the correct lock code.
Contact the service provider to get the
PUK code.
Did you set the ring type of the phone to
Off?
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