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Useful Information
Error messages
Display message
Access # to VM service is
not stored
Base no power
or
No link. Re-connect base
AC adaptor.
Busy
Check tel line
Invalid
Use rechargeable battery.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit's
AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem
The handset does not turn on
even after installing charged
batteries.
The unit does not work.
For assistance, visit www.panasonic.ca/english/support
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TGC38x(en)_1204_ver011.pdf
Cause/solution
R You have not stored the voicemail access number.
Store the number (page 23).
R The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset's registration may have been cancelled.
Re-register the handset (page 20).
R Other units are in use and the system is busy. Try
again later.
R The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 8).
R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 20).
R A wrong type of battery such as alkaline or
manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.
Cause/solution
R Place the handset on the base unit or charger to turn on
the handset.
R Make sure the batteries are installed correctly (page 8).
R Fully charge the batteries (page 8).
R Check the connections (page 8).
R Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 20).
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2015/12/04
16:50:48
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