Table of Contents
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Model shown is KX-TGC410.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGC41x_42xE(en)_0229_ver011.pdf
Operating Instructions
Digital Cordless Answering System
1
Digital Cordless Phone
Model No.
KX-TGC410E
KX-TGC412E
KX-TGC413E
Model No.
KX-TGC420E
KX-TGC422E
KX-TGC423E
KX-TGC424E
KX-TGC425E
2016/02/29
15:10:36
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Table of Contents
Related Manuals for Panasonic KX-TGC410E
Summary of Contents for Panasonic KX-TGC410E
- Page 1 KX-TGC424E KX-TGC425E Model shown is KX-TGC410. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGC41x_42xE(en)_0229_ver011.pdf 2016/02/29 15:10:36...
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Page 2: Table Of Contents
Table of Contents Introduction Listening to messages .......34 Remote operation ........35 Model composition ........3 Answering system settings ......36 Accessory information ........3 General information ........5 Useful Information Graphical Symbols for Use on Equipment and Voicemail service ........38 Their Descriptions ........6 Character entry ..........38 Important Information Error messages ..........40 Troubleshooting .........40... -
Page 3: Introduction
Introduction Model composition n KX-TGC410 series n KX-TGC420 series R Model shown is KX-TGC412. R Model shown is KX-TGC422. Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGC410 KX-TGC410 KX-TGC410 KX-TGCA41 series KX-TGC412 KX-TGC410 KX-TGCA41 KX-TGC413 KX-TGC410 KX-TGCA41 KX-TGC420 KX-TGC420... - Page 4 Customer Communications Centre R For customers within the U.K.: 0344 844 3899 R For customers within Ireland: 01289 8333 R For further support on your product, please visit our website: www.panasonic.co.uk Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGC41x_42xE(en)_0229_ver011.pdf...
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Page 5: General Information
R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide range of finished products. -
Page 6: Graphical Symbols For Use On Equipment And Their Descriptions
Introduction Graphical Symbols for Use on Equipment and Their Descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock rely on Double Insulation or Reinforced Insulation.) Direct current (D.C.) “ON” (power) Protective earth “OFF”... -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 8: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 9: Other Information
Important Information should not be placed in rooms where the These symbols (A, B) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. - Page 10 Important Information DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) 250 mW (max.) R Power source: 100–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx.
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Page 11: Getting Started
Connect the telephone line cord to the Note: unit, then to the telephone line jack until R Use only the supplied Panasonic AC you hear a click. adaptor PNLV233E. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. - Page 12 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8. Note for battery charging R It is normal for the handset to feel warm during charging.
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Page 13: Controls
Getting Started N (INTERCOM) R This feature is available between 2 Controls handsets. Charge contacts Handset n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows. -
Page 14: Display Icons
Getting Started n KX-TGC420 series: page 3 Item Meaning C D E The line is in use. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. Missed call (page 31) Eco mode is set to “Eco”. -
Page 15: Turning The Power On/Off
Getting Started Voicemail subscribers only KX-TGC422/KX-TGC423/KX-TGC424/ Turning the power on/off KX-TGC425 Press M N for about 2 seconds. Handset soft key icons Icon Action Language setting Accepts the current selection. Temporarily turns off the ringer Display language for incoming calls. (page 17) Opens the phonebook. -
Page 16: Other Settings
Getting Started R When eco mode is set to “Eco Plus”, battery usage time is shortened (page 12). Other settings Eco mode setting You can select the desired eco mode setting by pressing MECON. The following settings are available for eco mode. -
Page 17: Making/Answering Calls
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCLEARN. - Page 18 Making/Answering Calls To release hold, press M Call share Note: Available for: R After holding for 10 minutes, the call is KX-TGC412/KX-TGC413/KX-TGC422/ disconnected. KX-TGC423/KX-TGC424/KX-TGC425 Mute You can join an existing outside call. To join the conversation, press M N when Press MMUTEN during a call.
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Page 19: Intercom
Making/Answering Calls Intercom Available for: KX-TGC412/KX-TGC413/KX-TGC422/ KX-TGC423/KX-TGC424/KX-TGC425 Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. To finish intercom, press MOFFN. -
Page 20: Phonebook
Phonebook Categories Phonebook Available for: n KX-TGC410 series: page 3 KX-TGC420 series (page 3) You can add 50 names (16 characters max.) and phone numbers (24 digits max.) Categories can help you find entries in the to the phonebook. phonebook quickly and easily. You can n KX-TGC420 series: page 3 change the names of categories (“Friends”, You can add 120 names (16 characters... -
Page 21: Speed Dial
Phonebook MbN: Scroll through the phonebook if Note: necessary. R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add KX-TGC420 series: page 3 pauses after the number and PIN as necessary (page 17). - Page 22 Phonebook Erasing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MOKN MbN: “Yes” a MOKN a MOFFN Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9).
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Page 23: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #328 Answer Off Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm Alarm1-3 <Off> #720 Once Daily Weekly – <Caller ID> #226 – *2, *4 Time Adjustment Manual...
- Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code *2, *7 – <Off> #725 Eco Mode Eco Plus – <Normal> #729 *1, *2, *7 Security Enhanced *1, *2 – – #302 Record Greeting Display Setup Backlight <On> #276 – Level 1–4 #145 –...
- Page 26 Programming Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset Off-6 <6> #160 – *1, *2 Off-6 <3> #G160 – Base Unit – <Ringtone 1> #161 – Ringtone (Handset) *2, *6 – <On> #173 – First Ring Main menu: “Nuisance Call Block”...
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Page 27: Alarm
Programming *11 KX-TGC410 series: page 3 MbN: Select the desired alarm tone. a Alarm MOKN R We recommend selecting a different An alarm sounds at the set time for 1 minute ringer tone from the one used for and is repeated 5 times at 5 minute intervals outside calls. -
Page 28: Other Programming
Programming call block list, the unit emits no sound to the Viewing/editing/erasing call caller, and disconnects the call. block numbers Important: R Blocked calls are logged in the caller list. MMENUN#217 MbN: “Single Number” or “Range of Storing unwanted callers Numbers”... - Page 29 You can increase the signal range of the base be restricted (8 digits max.). a MOKN a unit by using a DECT repeater. Please use MOFFN only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Enhancing security for phone...
- Page 30 Programming Registering the DECT repeater (KX-A405/KX-A406) to the base unit Note: R Please use a repeater that has not yet been registered to another unit. If the repeater is registered to another unit, deregister it first, referring to the Installation Guide for the DECT repeater.
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Page 31: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 32 Caller ID Service Erasing all caller information MCN CID MERASEN a MbN: “Yes” a MOKN a MOFFN Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGC41x_42xE(en)_0229_ver011.pdf 2016/02/29 15:10:38...
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Page 33: Answering System
Answering System Answering system Turning the answering system on/off Available for: The answering system is preset to on. KX-TGC420 series (page 3) Base unit The answering system can answer and record Press MANSWER ON/OFFN to turn on/off the calls for you when you are unavailable to answering system. -
Page 34: Listening To Messages
Answering System – If you erase or do not record your own Operation greeting message, the unit plays a Stop playback pre-recorded greeting asking callers to leave a message. MERASEN Erase currently playing – If the message recording time (page 36) message is set to “Greeting Only”, callers’... -
Page 35: Remote Operation
Answering System Operation Remote access code 9 or Stop recording A 3-digit remote access code must be entered MSTOPN Stop playback when operating the answering system Turn answering system off remotely. This code prevents unauthorised parties from listening to your messages Erase currently playing remotely. -
Page 36: Answering System Settings
Answering System Remote commands Answering system settings You can press dial keys to access certain answering system functions without waiting for Call screening the voice guidance to prompt you. While a caller is leaving a message, you can Operation listen to the call through the handset’s Repeat message speaker. - Page 37 Answering System Selecting “Greeting Only” You can select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting Only” in step 2 on “Caller’s recording time”, page 36. Note: R When you select “Greeting Only”: –...
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Page 38: Useful Information
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. - Page 39 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGC41x_42xE(en)_0229_ver011.pdf 2016/02/29 15:10:39...
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Page 40: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link. - Page 41 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 11). R Fully charge the batteries (page 12).
- Page 42 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 12). flashes. I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again.
- Page 43 Useful Information Problem Cause/solution Caller information is slow R Depending on your phone service provider, the unit may to display. display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 24). R Move closer to the base unit. Time on the unit has R Incorrect time information from incoming Caller ID changes the shifted.
- Page 44 Useful Information Registering a handset to the base unit Handset: MMENUN#130 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. (KX-TGC412/KX-TGC413/KX-TGC422/KX-TGC423/KX-TGC424/KX-TGC425) Handset: MOKN a Wait until “Base PIN”...
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Page 45: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 46: Index
Index Nuisance call block: 27 OK Key: 13 Index Pause: 17 Phonebook: 20 Alarm: 27 PIN: 29 Answering calls: 17 Power failure: 12 Answering system: 33 Power on/off: 15 Call screening: 36 Privacy mode: 25 Erasing messages: 34, 35, 36 Greeting message: 33 Recall/flash: 18 Greeting only: 36... - Page 47 Notes TGC41x_42xE(en)_0229_ver011.pdf 2016/02/29 15:10:39...
- Page 48 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...
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