Troubleshooting - Honda SPX MVCI User Manual

Troubleshooting

HDS software can not
communicate with a vehicle
Is the vehicle
ignition ON?
Yes
Is the MVCI DLC
connected to the vehicle
connector?
Yes
Is the power
to the MVCI
ON?
Yes
Is the MVCI
Is the MVCI
connected to the PC with
connected to the PC with
the USB cable?
the USB cable?
P lease connect the MVCI to the
PC with the USB cable
and check whether HDS software
can communicate or not
Yes
A
70
No
No
Connect MVCI DLC to
the vehicle connector
No
Can HDS software
communicate
by USB cable?
lease disconnect the
P
USB cable
No
from the PC and MVCI
Turn ignition switch to
the ON position
Retry
No
Disconnect the MVCI from
the vehicle connector
and then
Plug in the external power supply
Is the power
to the MVCI
Connect the MVCI DLC
to a different vehicle
Yes
Is the power
to the MVCI
B
DLC line open of
the first vehicle
No
ON?
Call SPX Tech
Yes
No
ON?
Call SPX Tech
Yes
Support
Support