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Wellborn Cabinet, Inc., provides a One Year Limited Warranty to the original consumer purchaser for one year from the Home Concepts
Dealer's original date of purchase on our cabinetry parts. Home Concepts and the Select Series have a machine sanded finishing
process and does not include the detailed hand sanding technique featured in the Premier Series. Therefore, Wellborn Cabinet, Inc., does
not recommend designs combining these series. Wellborn Cabinet, Inc., does not warrant finish matching between the Home Concepts
or Select Series and the Premier Series, Elegant Bath Collection or Estate Collection due to differences in wood characteristics and
finishing processes. This warranty does not cover any and all claims hereunder made relating to or arising from finish matching which
may exist in cabinets within designs blending or mixing different series, such as designs combining the Home Concepts or Select
Series with the Premier Series, Elegant Bath Collection or Estate Collection. We also offer an Exclusive Lifetime Limited Warranty
to the original consumer purchaser on our Drawer Suspension Systems and Door Hinges. This warranty is expressed by the supplier.
Replacement hinges and drawer slides are subject to availability from our supplier. If a claim is filed after a product becomes obsolete,
the manufacturer will replace the discontinued product with the product that is closest to being equivalent to the original. After
Wellborn's warranty expires, it is the consumer purchaser's responsibility to contact the manufacturer for hinge and slide replacements.
These warranties are the exclusive remedy against Wellborn Cabinet, Inc., for all cabinetry parts which have been proven to Wellborn
Cabinet, Inc.'s, satisfaction to be defective in material and/or workmanship under normal residential usage. These warranties are only
valid in the United States of America. These warranties are limited to the first and original buyer, and are not transferable to subsequent
owners.
All claims for defective products must be submitted in writing to the Home Concepts Dealer, detailing the specific problem no later than
90 days after the defect has been known. Proof of purchase (an original invoice or a dated sales receipt from a Home Concepts Dealer)
is required. Warranty Claims must be initially made through your Home Concepts Dealer. The Home Concepts Dealer will present the
warranty claim to Wellborn Cabinet, Inc., If you need further assistance, please contact:
Wellborn Cabinet, Inc.; Customer Service/Warranty Claims; P.O. Box 1210; Ashland, AL 36251
Upon inspection, Wellborn Cabinet, Inc., at their discretion, will either replace or repair the defective part. This warranty does not cover
costs associated with shipping or transportation of replacements, removal or installation costs, loss of time, use or revenue or other
incidental damages, regardless of whether the work was performed by a contractor, service company or consumer. Replacement items
will be sent at a charge cost to the Dealer and submitted as a credit by a Home Concepts Territory Manager. This is a parts-only
warranty, and excludes any charges for labor expense or product damage incurred by the installer in connection with the replacement of
defective parts or portions thereof. Wellborn Cabinet, Inc., will not be responsible for any product damaged as a result of the purchaser's
attempt to repair the product. Wellborn Cabinet, Inc., reserves the right to request products be returned to the factory for determination
of warranty requirements before issuing credit. This warranty only covers products supplied by Wellborn Cabinet, Inc.
All woods feature natural characteristics such as grain patterns, texture and color variations. We do not consider these defects in our
product. Read the Product Awareness Statement below for a detailed explanation of characteristics that are not considered to be
defects of our product. Wood base materials must be protected against humidity extremes, both high and low, and direct moisture since
the wood used in them retains its hygroscopic properties despite the fact that it has been processed.
The natural characteristics of wood with respect to its color, texture, finishes, grain pattern and wood movement will
show distinctive features that may be perceived by some individuals to be product defects. However, these characteristics
result from environmental factors beyond manufacturer's control (i.e., humidity changes), and are not considered defects
on a Home Concepts product, and are excluded from Warranty. To gain further understanding of the characteristics of
hardwood, please refer to the section titled "Characteristics of Wood" in our Installation, Care and Warranty Guide. The
following are examples of these natural characteristics:
• All wood finishes will show a change in color of finish and wood over time, (including thermofoiled and laminate doors), which
may occur when exposed to sunlight, smoke, UV rays, indoor lighting, household and cleaning chemicals or other environmental
conditions. White will develop yellow tones. Some panels, such as veneer, may change at a faster rate than solid wood.
• All doors will show separation and peeling in the joints at the door corners. This is directly related to relative humidity and how it
reacts to wood. We recommend humidity control in your home.
• Separation at the face frame or door joint lines in all painted and stained finishes.
• Solid wood doors manufactured of quality kiln-dried hardwood are affected by temperature and humidity and will expand or contract,
depending on the installed location. These conditions are inherent in all wood products and will cause a light line to appear at
edges of the center panel normally when winter heating greatly reduces humidity. This can easily be touched up (use a Home
Concepts Touchup Kit) and is not considered a defect. Excessive humidity will cause expansion of the center panel which will
result in shifting of rails and stiles of the door. This can be controlled by regulating humidity.
• Painted Medium Density Fiberboard (MDF) doors display a color variance from the painted maple face frames and mouldings used
in the same finish due to the MDF substrate material. This is not considered a defect and is not covered under warranty.
• Any product that is exposed to moisture will show separation at the joints. This natural characteristic is excluded from warranty.
• Undue wetness and heat to the edges of thermofoil and laminate doors will cause delamination over time.
• Doors that are warped must be allowed to hang through one heating cycle, or 180 days, before a no-charge replacement will be
considered.
• Some doors may warp slightly after being installed in a new home due to high humidity levels and in older homes due to low
humidity levels. The door will usually return to its normal flat position after going through the heating cycle;
however, cabinets need to be checked for proper installation and squareness. Cabinets installed improperly can
be racked out of square. If cabinets are not properly installed and shimmed and the floor is unlevel, the cabinet
face frame may rack to the contour of the wall resulting in doors that appear off a flat plane. The door will
probably still be flat and not warped or racked. These problems can be greatly reduced with correct installation and humidity
control.
• Variations in natural grains and finishes (especially noticeable in natural and light stain colors) are not considered defects.
• Scratches and changes in finish sheen resulting from bumps or abrasions occurring during delivery, installation and daily usage are not
considered defects.
Even though great care and quality control standards exist in the manufacture of these products, the above characteristics could possibly
develop in your cabinetry. We recommend humidity control in your home for all products to reduce the possibility of wood movement and
shrinkage. Wood-based materials must be protected against extreme high and low humidity variations and direct moisture since wood
contains hygroscopic properties even though it has been processed.
PRODUCT AWARENESS STATEMENT
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