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Troubleshooting Guide - Alpine i209-GM Installation Manual

Chevrolet/gmc full size truck 2014-2018

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Set Up Guide
1
Turn the vehicle's Ignition switch to ACC.
2
Turn ON the i209-GM by pressing any key.
3
Select the user language and press OK.
4
With the vehicle parked, engage the parking brake, release the parking brake and engage the parking brake
again.
5
If a camera is present, turn it ON in the system menu. (MENU/SETUP/SYSTEM/CAMERA/CAMERA SELECT)
6
AUDIO MUTE ON REVERSE- By default, when the vehicle is shifted into reverse the AUDIO will MUTE. If this
feature is not desired turn it off in the AUDIO MENU (MENU/SETUP/SOUND/MUTE WHILE BACKING UP)
7
Select the desired screen color to match the button illumination. (MENU/ SYSTEM/GENERAL/DISPLAY/KEY/
SCREEN COLOR)
8
When the KCX-630HD (HDMI SELECTOR) is present be sure to turn it ON in the SETUP MENU. (MENU/
SYSTEM/EXTERNAL ACCESSORIES/HDMI SELECTOR)
9
Set the DVD player (if optional DVD player is installed). (MENU/SETUP/SOURCE/HDMI).
10
When the KAC-001 (External Accessory Control Module) is present be sure to turn it ON in the SETUP MENU.
(MENU/SYSTEM/EXTERNAL ACCESSORIES/EXTERNAL ACCESSORY CTRL)
11
Vehicle information- Set the desired gauge information. (MENU/VEHICLE INFO/GAUGES/CAR SETTINGS)

Troubleshooting Guide

Symptom
1
Drivers Information Center in
instrument cluster does not
show music or navigation
information.
2
Hub Not Supported message
on the screen.
3
iPhone not working with
HDMI.
4
Android phone is not working
with HDMI.
Possible Cause
The i209-GM can't push data to a
factory screen.
The i209-GM does not support USB
Hubs.
Not using Apple HDMI to Lightning
adapter.
Didn't plug USB power into a 2A
source.
Using incorrect HDMI adapter.
Miracast adapter isn't plugged into
a 2A source.
Miracast adapter has resolution
settings that are too high.
Chevrolet/GMC
FULL SIZE TRUCK
Remedy
The screen will still work for other vehicle
related functions (like mileage, etc) but there
is no way to push audio information to an
OEM screen.
Use the included USB extension and run that
to the glove box or center console.
If the vehicle has the factory Bose system
the USB insert can be used in the dash
that comes with the KCX-BOSE-GM (sold
separately).
If the vehicle has the glove box USB from
the OEM system that can be integrated as
shown in the manual.
Purchase the HDMI to Lightning adapter
directly from Apple. Not all 3rd party
adapters work the same.
Do not plug into the USB from the Alpine
head unit. A third party USB adapter will
need to be used that is 2A.
If the phone has the feature to use an HDMI
adapter it must be the one purchased from
the manufacturer of the phone, not a third
party adapter.
Do not plug into the USB from the Alpine
head unit. A third party USB adapter will
need to be used that is 2A.
Plug the adapter into another monitor (for
example a television in the home) and reduce
the resolution settings.
˜ 19/20

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