Panasonic KX-UDS124 Installation Manual
Dect 6.0 cell station unit (sip)
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- Administrator's manual (292 pages) ,
- Installation manual (80 pages) ,
- Important information manual (45 pages)
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Table of Contents
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Summary of Contents for Panasonic KX-UDS124
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Page 1: Installation Guide
Installation Guide DECT 6.0 Cell Station Unit (SIP) KX-UDS124 Model No. Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-UDS124: Software File Version 01.000 or later... - Page 2 Table of Contents Table of Contents 1 For Your Safety ..................3 2 Overview ....................9 3 Installing the SIP Cell Stations .............15 Overview of SIP Cell Stations ..................15 Connecting SIP Cell Stations ..................17 Wall Mounting ........................19 Basic Network Configuration ..................21 4 Deployment Procedure ................25 Overview ..........................25 Site Planning ........................27 Site Survey ........................34...
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Page 3: For Your Safety
1 For Your Safety 1 For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. - Page 4 1 For Your Safety • The SIP-CS must only be installed and serviced by qualified service personnel. The SIP-CS should be used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock, or damage to the SIP-CS. •...
- Page 5 1 For Your Safety • The SIP-CS should not be placed on a metal object. • The SIP-CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), low temperature (less than 0 °C [32 °F]), and vibration, and should not be exposed to direct sunlight. •...
- Page 6 1 For Your Safety • The SIP-CS can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you initialize the SIP-CS to erase all user data and restore the factory default settings before you dispose, transfer or return the SIP-CS. Installation Guide...
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Page 7: Additional Information
1 For Your Safety Additional Information F.C.C. AND INDUSTRY CANADA RELEVANT INFORMATION CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device. Privacy of communications may not be ensured when using this unit. Notice FCC ID can be found on the back of this unit. - Page 8 1 For Your Safety interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Installation Guide...
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Page 9: Overview
This document describes the installation, deployment, configuration of a SIP-based DECT system. In this system, SIP-based DECT Portable Stations are used together with SIP-CSs. Related Documentation Administrator Guide for KX-UDS124 Describes the programming and maintenance of the SIP-CS. Please refer to the following web site for more information: http://panasonic.net/pcc/support/sipphone... -
Page 10: System Overview
2 Overview System Overview The SIP-CS can be connected to a SIP server via a LAN and supports S-PSs for making calls. The SIP-CS allows for easy and cost-saving installation using an existing IP network infrastructure. Air synchronisation technology is used for synchronising each SIP-CS. The SIP-CS provides the following: –... - Page 11 2 Overview • The system requires one Super Master CS to control the system as a whole. The Air Sync Master CS of Air Sync Group 1 becomes the Super Master CS. • All SIP-CSs of the same model consist of the same hardware and same firmware, but each SIP-CS's role (Master/Slave) is decided by its settings.
- Page 12 2 Overview SIP Signalling and Media Stream Control Overview Moving while in standby mode SIP Server SIP (REGISTER) SIP (REGISTER) SIP-CS(1) SIP-CS(2) Move S-PS S-PS The S-PS requests Location Registration from SIP-CS(1). SIP-CS(1) requests SIP Registration from the SIP server. The S-PS moves from coverage area of SIP-CS(1) to the coverage area of SIP-CS(2).
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Page 13: System Configuration
2 Overview The S-PS moves from the coverage area of SIP-CS(2) to the coverage area of SIP-CS(3). The S-PS requests Location Registration to the SIP-CS(3). RTP is transferred from SIP-CS(1) to SIP-CS(3). SIP signalling and the media stream are sent between the SIP-CS currently in use and the SIP-CS that was being used when the call started. -
Page 14: System Specifications
2 Overview – When All Save is performed through the Web user interface. – When Timed forwarding update is set. – When Timed phonebook importing is set. System Specifications Item Maximum Number per System S-PS SIP-CS (32 SIP-CSs per Air Sync Group) Air Sync Group Super Master CS Note... -
Page 15: Installing The Sip Cell Stations
3 Installing the SIP Cell Stations 3 Installing the SIP Cell Stations 3.1 Overview of SIP Cell Stations Names and Locations Antennas RJ45 Modular CS ID Number RESET Switch (ID: xxxxxxxxxx) DC Jack MAC Address Unpacking Unpack the box and check the items below: SIP Cell Station Wall Mounting Plate Screws... - Page 16 3 Installing the SIP Cell Stations SIP-CS State Description Site Survey Mode • Red and green alternate flashing: Site Survey Master mode • Green flashing: The site survey signal being received is good • Orange flashing: The site survey signal being received is not good •...
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Page 17: Connecting Sip Cell Stations
3 Installing the SIP Cell Stations 3.2 Connecting SIP Cell Stations Connecting a SIP-CS to a LAN Notice • Connect the SIP-CSs to the LAN only after completing network settings. For details about network settings, see "Configuring Network Settings for Super Master CS" in "4.3 Site Survey". •... - Page 18 3 Installing the SIP Cell Stations Connecting an AC Adaptor to a SIP-CS SIP-CSs comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, these SIP-CSs can receive the necessary power supply from the network through the network cable. In this case, no AC adaptor is needed for the SIP-CSs.
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Page 19: Wall Mounting
3 Installing the SIP Cell Stations 3.3 Wall Mounting Mounting WARNING • Make sure that the wall that the CS will be attached to is strong enough to support the CS (approx. 330 g [11.6 oz]). If not, it is necessary for the wall to be reinforced. •... - Page 20 3 Installing the SIP Cell Stations Hook the CS on the screw heads. Washer Drive the screw to this point. Place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity), as follows: 45º...
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Page 21: Basic Network Configuration
3 Installing the SIP Cell Stations Reference for Wall Mounting Please copy this page and use as a reference for wall mounting. Install a screw here. 83 mm (3-1/4 in) 100 mm (3-15/16 in) Install a screw here. Note Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output still deviates slightly from the measurement indicated here, use the measurement indicated here. - Page 22 3 Installing the SIP Cell Stations – Keeping the password secret. – Changing your password regularly. – Selecting a complex, random password that cannot be easily guessed. Logging in to the Web User Interface Connect a PC to the SIP-CS intended to serve as the Super Master CS. Start a Web browser on the PC.
- Page 23 3 Installing the SIP Cell Stations Assigning IP Address Information The Super Master CS must have a static IP address. Follow the procedure below to configure static IP address information. In the Network tab, select Basic Network Settings. Enter the IP address of the Super Master CS in Static IP Address. Enter the subnet mask in Subnet Mask.
- Page 24 3 Installing the SIP Cell Stations Click Save. The SIP-CS will restart. The SIP-CS is now set as the Super Master CS. Connecting SIP-CSs to the LAN Confirming the MAC Addresses of all the SIP-CSs Before connecting the SIP-CSs to the LAN, confirm the MAC address of each SIP-CS. The MAC address of each SIP-CS is required in a procedure described later.
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Page 25: Deployment Procedure
4 Deployment Procedure 4 Deployment Procedure The deployment procedure for establishing a wireless system is as follows. 4.1 Overview 1. Site Planning Choose the optimal installation locations for SIP-CSs. Site planning requires careful preparation and thorough testing. 2. Site Survey Confirm the signal condition of the planned location using two un-registered CSs and one S-PS. - Page 26 4 Deployment Procedure 7. S-PSs Area Check Check the service area, sound quality, and handover operation under actual conditions. Installation Guide...
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Page 27: Site Planning
4 Deployment Procedure 4.2 Site Planning In order to be able to move between coverage areas during a call (Handover), synchronisation between SIP-CSs is necessary. If synchronisation between SIP-CSs has not been configured, handover will fail. The source of synchronisation is called a Master CS and the target of synchronisation is called a Slave CS. An Air Synchronisation Group is created with the Master/Slave CSs on different levels. - Page 28 4 Deployment Procedure However, since walls, metallic shelves, etc. can weaken signals, Air Synchronisation may not be as stable as planned. Conduct a site survey after installing the SIP-CSs, as described in the next chapter. CS Coverage Area for Establishing Conversations The example below shows the size of the area where one SIP-CS can provide service for S-PSs, if it is installed in an area with no obstacles.
- Page 29 4 Deployment Procedure Radio waves penetrate objects made of materials such as glass. 1. Reflection SIP-CS Column 2. Diffraction 3. Penetration Relationships Between Radio Waves and Building Structure and Materials • The SIP-CS coverage area is affected more by the building materials and their thickness than the number of obstacles.
- Page 30 4 Deployment Procedure Object Material Transmission Tendency Column Ferroconcrete Radio waves can penetrate them, but the more iron there is, the more radio waves tend to be reflected or diffracted. Metal Radio waves tend to be reflected or diffracted. Cabinet Steel Radio waves are usually reflected or diffracted, and rarely penetrate them.
- Page 31 4 Deployment Procedure Other SIP-CSs in the SIP-CS Overlapping Coverage Area Coverage Area SIP-CS(1) SIP-CS(1) SIP-CS(2) SIP-CS(3) SIP-CS(3) SIP-CS(4) SIP-CS(1) SIP-CS(2) SIP-CS(3) SIP-CS(2) SIP-CS(4) SIP-CS(4) SIP-CS(2) SIP-CS(3) SIP-CS(4) SIP-CS(3) SIP-CS(2) and SIP-CS(3) are adjacent to most other SIP-CSs. Therefore, in this case choose SIP-CS(2) or SIP-CS(3) as the Air Sync Master CS. Adjoining Installation When you want to make many simultaneous calls in a small area, locate SIP-CSs according to the table below.
- Page 32 4 Deployment Procedure Example 2 (Vertical) 10 m 10 m 10 m Example 3 (Vertical) 10 m 10 m 10 m 10 m Notice • It may not be possible to create an Air Sync Group that spans multiple floors, because the dividing ceilings may weaken the signal too much.
- Page 33 4 Deployment Procedure CS Coverage Area for Air Synchronisation between SIP-CSs The example below shows the size of the area where one SIP-CS can synchronise with other SIP-CSs, if it is installed in an area with no obstacles. Area Description Good Coverage Area: Radio signal strength level is "Good"...
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Page 34: Site Survey
4 Deployment Procedure 4.3 Site Survey Confirming SIP-CS Coverage Area for Air Synchronisation between SIP-CSs Confirm the radio signal strength of the SIP-CS at each planned location. The SIP-CS’s LED indicates the strength of the wireless connection. LED: Site Survey : Planned Location Red and green alternate flashing Master Mode... - Page 35 4 Deployment Procedure Once SIP-CS(1) turns on, release the RESET switch, and then press the RESET switch again. SIP-CS(1) will enter Site Survey Master mode. Turn on SIP-CS(2) normally. SIP-CS(2) will enter Site Survey Slave mode automatically when it receives a signal from SIP-CS(1).
- Page 36 4 Deployment Procedure • For more details about the LED indications of the SIP-CS when in Site Survey mode, refer to "LED Indications" in "3 Installing the SIP Cell Stations". adaptor SIP-CS(1) LED: Orange flashing adaptor SIP-CS(2) adaptor SIP-CS(1) LED: Green flashing adaptor SIP-CS(2)
- Page 37 4 Deployment Procedure Confirm whether the LED of SIP-CS(2) is green. If it is not green, move SIP-CS(2) around to find a location where its LED turns green. LED: Orange flashing SIP-CS(1) adaptor SIP-CS(2) adaptor LED: Green flashing SIP-CS(1) adaptor SIP-CS(2) adaptor Repeat steps 8 to 9 for all other locations.
- Page 38 4 Deployment Procedure Site Survey for S-PS Service Area Each S-PS has a CS Area Check mode that monitors the state of the radio link to the SIP-CS to check the S-PS service area for establishing conversations. In CS Area Check mode, the following are displayed on the S-PS with a refresh interval of 2 seconds: the SIP-CS ID of the SIP-CS to which the S-PS is connected, the radio strength level, and the Error Rate.
- Page 39 4 Deployment Procedure The Maintenance mode main menu will be displayed. No Service Alarm CS Monitor Reset Handset Full Charge LED Side Tone Vol Site Survey for S-PS Service Area Place a SIP-CS in the location confirmed for the Air Sync Master CS in the previous site survey. Supply power to the SIP-CS using an AC adaptor.
- Page 40 4 Deployment Procedure Example: adaptor adaptor Installation Guide...
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Page 41: Cs Registration
4 Deployment Procedure 4.4 CS Registration : Ethernet Cable Master CS : Air Synchronisation (Site Survey Mode) PoE Hub Notice • Connect each SIP-CS in the Air Sync Group to the network and turn them on. • During CS Registration, make sure that all unregistered SIP-CSs that are not in the Air Sync Group you are registering are turned off. - Page 42 4 Deployment Procedure Registering SIP-CSs to the Super Master CS In the System tab, select CS Management. Select Air Sync Group. Click Start CS Registration. All the SIP-CSs on the LAN will be registered, and then displayed in CS Registered List. Notice You cannot register the following SIP-CSs: •...
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Page 43: Tree Survey
4 Deployment Procedure 4.5 Tree Survey The Tree Survey creates the most suitable synchronisation tree automatically for SIP-CSs. You also can configure Air Sync Groups in this procedure. The Tree Survey creates a Master/Slave tree structure with the Air Sync Master CS at the top and with stable air synchronisation. - Page 44 4 Deployment Procedure Conducting Tree Survey Conduct the Tree Survey once all the SIP-CSs are OUS. In the System tab, select Tree Survey. Click Start Tree Survey. After the Tree Survey has completed, click Tree Image. A connection diagram of the SIP-CSs is displayed. Notice If the Tree Survey will be conducted for 10 or more SIP-CSs, use the CS Maintenance Tool instead.
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Page 45: Configuration
4 Deployment Procedure 4.6 Configuration Specify SIP server network information, an extension name, and extension number. Specifying the SIP Server’s Information Follow the procedure below to specify the IP address and port number of the SIP server to which the Super Master CS is connected. - Page 46 4 Deployment Procedure Specifying the Preferred Codec Follow the procedure below to specify the codecs you want to use and their usage priorities. In the VoIP tab, select VoIP Settings. In CODEC Preferences, select a codec to use and specify its priority. Click All Save.
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Page 47: Ps Registration
4 Deployment Procedure 4.7 PS Registration This section shows how to register S-PS by using Web user interface. Log in to the Web User Interface of the Super Master CS Please refer to "Logging in to the Web User Interface" in "3.4 Basic Network Configuration" for entering Web user interface. - Page 48 4 Deployment Procedure Enter the password. Enter Password _ _ _ _ Select Register H/S. Register H/S Cancel Base Select Base System Lock Change PIN Select a base number. You can register four separate bases on your S-PS. Register H/S Base 1 Base 2 Base 3...
- Page 49 4 Deployment Procedure Finishing Registration from S-PSs After you have registered the S-PSs to the Air Sync Master CS, you must complete registration from each S-PS individually. Make sure that the S-PS is not registered. Note For details, refer to the documentation for the S-PS. Press "HOLD DOWN OK TO REGISTER"...
- Page 50 4 Deployment Procedure Select the base number for unregistration, and then press Cancel Base Base 1 Base 2 Base 3 Base 4 Press Delete? When Unregistration has completed, "Deleted" will be displayed. Deleted Installation Guide...
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Page 51: Ps Area Check
4 Deployment Procedure 4.8 PS Area Check In this section, you can check the service area, handover and voice quality using 2 registered S-PSs under actual conditions. Entering S-PS Area Check mode Start the S-PS in Maintenance mode. For details, see "Starting the S-PS in Maintenance Mode" in "4.3 Site Survey". Select "PS area check". -
Page 52: Troubleshooting
5 Troubleshooting 5 Troubleshooting Tree Survey Error Messages and Notices When an error occurs during or after the Tree Survey, an error message or notice is displayed. Messages displayed during the Tree Survey Message Probable Cause Solution The Tree Survey can not The selected SIP-CS uses an older Please update the software to version be executed because... - Page 53 5 Troubleshooting Message Probable Cause Solution ERROR!!! IP-CS is too SIP-CSs are located too close Please relocate the SIP-CS(s). Refer close. together. to the guidelines for distance As a guideline, the maximum number between SIP-CS(s) in "Required of SIP-CSs in an area with a radio Distances between Equipment".
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Page 54: Appendix
6 Appendix 6 Appendix SIP-CS Specification Type 4 channel CS with wideband audio Supported Audio Wideband Narrowband Radio Method DECT VoIP Signalling Protocol IP Port Number Flexible Setting Local Setting Yes (through Web application) Site Survey Mode Yes (through Web application) Initialisation Yes (through Web application) Maximum Simultaneous Calls... - Page 55 6 Appendix Items KX-UDT111 KX-UDT121 1.8 inch colour 1.8 inch colour Bluetooth Vibration Battery Ni-MH Li-Ion Number of Simultaneous Registered Systems Software Upgrade Yes (Wireless Download) RF Specification Item Description Radio Access Method MultiCarrier TDMA-TDD Frequency Band 1920 MHz to 1930 MHz Number of Carriers Carrier Spacing 1728 kHz...
- Page 56 6 Appendix Equipment Distance CS and office equipment such as a computer, telex, fax More than 2 m (6 ft 7 in) machine, etc. CS and PS More than 1 m (3 ft 3 in) Each CS More than 3 m (10 ft) Each PS More than 0.5 m (1 ft 8 in) SIP server and CS...
- Page 57 Notes Installation Guide...
- Page 58 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2012 PNQX3730ZA DD0412US0 (v01.000)