5. Diagnose and repair the TCPConv 2
5. Diagnose and repair the TCPConv 2
5.1. Basic Checks
In normal operation only Power and Ready LEDs are on(both green). Otherwise please first
make the following checks:
1. If the TCPConv is powered up
2. If the network cables are correctly connected. "Printer" to printer and "Host" to local
network
3. If the Printer is powered up
4. Check if TCPConv can be found by TC2Config Tool
5. Check if the printer uses DHCP to get an IP address
6. Check if the printer uses correct static IP. Normally 192.168.50.100, but 192.168.60.100
in a 192.168.50.x network
5.2. If a TCPConv 2 is no more reachable by TC2Config Tool
Please first do the basic checks as described in the last section, before doing the following
steps.
The Printer port of the TCPConv has always a static IP configured. By default it is 192.168.50.1.
• Connect your PC to Printer port.
• Apply following TCP/IP settings IP address: 192.168.50.100
Netmask: 255.255.255.0
Gateway: 192.168.50.1
Connect to 192.168.50.1:81 via browser and Login screen will appear:
• If there is no connection, apply
IP address: 192.168.60.100
Netmask: 255.255.255.0
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