Troubleshooting - Audi TT Roadster 2016 Owner's Manual

Telephone

Troubleshooting

Applies to: vehicles with telephone
Subject
Connecting
the mobile phone to
the MMI fails.
The mobile phone does not sup­
remote SIM Access Pro­
port the
file
(e.g. iPhone).
two SIM
Using the MMI with
cards
(in the SIM card reader*
in a mobile phone).
After the mobile phone was con­
not all/none of the con­
nected
tacts
were loaded into the MMI.
telephone functions
Some
greyed out/not available.
telephone functions
Some
greyed out/not available, even
though the mobile phone sup­
ports them.
Applies to vehicles with Audi
phone box: Your mobile phone
cannot be charged wirelessly or
the charging procedure is inter­
rupted.
158
Advice
Check if the requirements for connecting a mobile phone are met
142.
¢page
Or: Check if you have accidentally declined the PIN for setting up
the connection on your mobile phone. If necessary, repeat the
connection procedure¢ page
Insert a mini SIM card in the SIM card reader* and use the func­
tions of the car telephone kit independently of your mobile phone.
When the mini SIM card is inserted, you can also use the contacts
from your mobile phone by connecting the mobile phone to the
system via the
The MMI only ever accesses one SIM card at a time. A mini SIM
and
card inserted in the SIM card reader* has priority over one in a ma-
bile phone.
However, you can still access the contacts on another mobile
phone via Bluetooth if a mini SIM card is inserted ¢ page
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.
are The telephone functions will depend on the mobile network serv­
ice provider and the mobile phone used. For further information,
please contact your mobile network service provider, see the oper­
ating instructions for your mobile phone, or consult the Audi "Tes­
ted mobile phones" database located at
tooth.
are On corporate phones, some Bluetooth settings may not be com­
patible with the system or the Bluetooth function of your mobile
phone may have been deactivated. For more information, contact
your system administrator.
Applies to vehicles with Audi phone box: Check whether your mo­
bile phone is Qi compatible.
Check that your mobile phone is on the middle of the phone sym­
bol in the Audi phone box¢ page
objects in the Audi phone box.
Do not place your remote control key in the Audi phone box to­
gether with your mobile phone.
142.
Directory
profile¢ page
146
214.
214.
www.audi.com/blue­
and that there are no other