Picture Issues - Philips 220TV4LB User Manual

7 Troubleshooting
This section describes commonly encountered
issues and accompanying solutions.

Picture issues

No picture:
•
Check the Power Saving settings.
Cannot receive any channels:
•
Make sure the power cord is connected
securely. Turn on the power of the
Monitor.
•
Check antenna/cable connections. Make
sure the Cable setting is correct for your
Monitor signal source.
Monitor is locked to one channel:
•
Perform Auto Program to add receivable
channels that are not present in the
Monitor's memory.
Cannot receive or select:
• Perform Auto Program to add receivable
channels that are not present in the
channels Monitor's memory.
•
To receive or select cable channels, make
sure that Cable in the Channel settings is
set to On.
•
To receive or select UHF channels over
an antenna, make sure Cable is set to Off.
The Monitor turns off:
• Check if Sleep Timer is activated, or
confirm the Duration setting of Timer
automatically.
•
Check PC Power Management in General
Settings.
No picture from some video:
•
Check the connection between the
optional video equipment and the
Monitor Sources.
• Press INPUT on the remote control.
• Select your desired input from the
External Inputs list.
The quality of the images is not as good as
what I saw at the store:
• Picture quality depends on the signal
content. See Quick Start Guide (supplied)
to display the best possible picture for
that signal.
Double images or ghosts:
• Check antenna/cable connections.
•
Check the antenna location and direction.
Only snow and noise appear on the screen.
•
Check if the antenna is broken or bent;
Check if the antenna has reached the end
of its serviceable life. (3-5 years in normal
use, 1-2 years at the seaside.)
Dotted lines or stripes:
•
Keep the Monitor away from noise
sources such as cars, motorcycles, or hair-
dryers.
•
If using 300 ohm twin lead, move the
excess lead away from the Monitor or try
using 75 ohm coaxial cable instead.
No color/Dark picture/Color is not correct/
The picture is too bright:
•
Press PICTURE to select the desired
Picture Mode; Adjust the Picture Mode
options in the Picture settings.
Noisy picture:
•
Make sure that the antenna is connected
using a 75-ohm coaxial cable.
•
Keep the antenna cable away from other
connecting cords.
• To avoid Monitor interference, make sure
to use an undamaged antenna cable.
Sound issues
Good picture, no sound:
•
Check the volume control. Press MUTE
or VOL + so that
the screen.
• Disconnect your headphones.
• For HDMI equipment, confirm that the
audio output setting of the connected
equipment is set to PCM.
disappears from
EN 19