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6. Troubleshooting & FAQs
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 1920x1080 pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920x1080@60Hz.
• Shut down your computer,
disconnect your old SMART All-
in-One and reconnect your Philips
SMART All-in-One.
• Turn on your SMART All-in-One and
then turn on your PC.
Q2:
What is the recommended
refresh rate for SMART All-in-
One?
Ans.: Recommended refresh rate in
SMART All-in-Ones is 60Hz,
In case of any disturbance on
screen, you can set it up to
75Hz to see if that removes the
disturbance.
Q3:
What are the .inf and .icm files
on the CD-ROM? How do I install
the drivers (.inf and .icm)?
Ans.: These are the driver files for
your SMART All-in-One. Follow
the instructions in your user
manual to install the drivers.
Your computer may ask you
for SMART All-in-One drivers
(.inf and .icm files) or a driver
disk when you first install your
SMART All-in-One. Follow
the instructions to insert the (
companion CD-ROM) included in
this package. SMART All-in-One
drivers (.inf and .icm files) will be
installed automatically.
Q4:
How do I adjust the resolution?
Ans.: Your video card/graphic driver
and SMART All-in-One together
determine the available
resolutions. You can select
the desired resolution under
Windows
"Display properties".
Q5:
What if I get lost when I am
making SMART All-in-One
adjustments via OSD?
Ans.: Simply press the OK button, then
select 'Reset' to recall all of the
original factory settings.
Q6:
Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
SMART All-in-One, make sure
that there is no pressure or force
applied to the panel surface side.
This may affect your warranty
conditions.
Q7:
How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8:
Can I change the color setting of
my SMART All-in-One?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures,
32
Control Panel with the
®
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