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4) For the network port you have connected to the Platform, right click and choose the status
option.
5) If the system shows connected but it is not communicating, try to unplug your network
connection, wait 60 seconds, and plug it back in again. Or follow the procedure listed below to
Reset Connections
Reset Connections
The Reset Connections option is available by logging in as an administrator to the Platform Interface. Go
to the Administrator screen by click on the 'gear' in the upper right hand corner of the Platform screen.
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ProMAX Platform Studio Quick Start Guide
Next, on the administration screen, click on the Reset Connections
button. This will cause the system to re-issue DHCP to any connections
that have not yet received it.
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