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Summary of Contents for Promax Platform Studio series
- Page 1 ProMAX Platform Studio T1-8 Quick Start Guide Version 4.0...
- Page 2 Accessing the Platform from Windows ....................18 Connection Problems ..........................22 Troubleshooting Connection Problems ....................22 Mac Connection Troubleshooting ......................22 Windows Connection Troubleshooting ....................22 Reset Connections ..........................23 Contact Support ............................24 Page 2 of 24 © 2014 ProMAX Systems | All Rights Reserved...
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Page 3: About This Guide
ProMAX Platform Studio Quick Start Guide About this guide The ProMAX Platform Studio T1-8 Quick Start Guide is a simplified step by step resource to bring the server online and connect clients to the shared storage. It is intended for Administrators of the ProMAX Platform and focuses on the following: ... -
Page 4: Getting Started
Space and Cooling Requirements The ProMAX Platform Studio is designed to run in an office environment on a desk or table. Make sure that the area you place it is clean, cool and vibration free. Make sure nothing blocks any of the openings in the front and back panels and case of the Platform as air needs to flow freely through these areas. -
Page 5: Network Settings
ProMAX Technical Support Representative. PLEASE NOTE: All client workstations must be physically connected to the Platform Server either directly or via a qualified switch before proceeding to Server Setup. Page 5 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 6: Starting The System For The First Time
Logging in to the system Once the Windows operating system has loaded you will be presented with a login screen. The default account and password are as follows - Username: Admin Page 6 of 24 © 2014 ProMAX Systems | All Rights Reserved... - Page 7 Once you have logged into Windows Server you will be presented with a tiled dashboard. Click on the “Desktop” tile to launch the Windows desktop. You are now logged in and ready to proceed with Server Setup. Page 7 of 24 © 2014 ProMAX Systems | All Rights Reserved...
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Page 8: Server Setup
You will see the following message appear in the browser: After the browser has connected, you will get a login screen. Page 8 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 9: Step 2 - Create New Platform Spaces
In a new Platform Server, you may only have one Storage Group. In this example, we are positioned on StorageGroup01 and the Platform space we create will be under StorageGroup-1. Page 9 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 10: Step 3 - Create New Users
Step 3 - Create New Users Click on the “Users” button on the left hand menu. Click the “Add New User” button and a pop up window will appear: Page 10 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 11: Step 4 – Assign User Permissions To Platform
For each Platform Space listed, assign either the Read or Modify permission by clicking inside the box to check it. To ensure that the user has no access to a Platform space, make sure both permissions options are unchecked. Page 11 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 12: Step 5 – Add The Default Connection
At least one Network connection must be added to the Platform Manager so that workstation clients can communicate with the Platform. To do this, click on the button. The system will then add all the NIC’s on the Platform to the Interface. Page 12 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 13: Client Setup
You will see the following message appear in the browser: Click on the download link appropriate and the browser will download the Platform Listener program to the download folder on your computer. Page 13 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 14: Connection Problems
Troubleshooting Connection Problems section of this document. Install Platform Client Software for Mac On the browser, click in the downloads section of the browser and Double click the ProMAX Platform Client Monitor package to begin (PlatformClientMonitorMac.pkg) Click Continue at the Introduction step Read the Software License. -
Page 15: Accessing The Platform On A Mac
(substitute platform1.local with the name of your server if it is different). You will see the following message appear in the browser: After the browser has connected, you will get a login screen. Page 15 of 24 © 2014 ProMAX Systems | All Rights Reserved... - Page 16 Spaces your user account has access to. Dismount All Platform Spaces: Clicking this button will automatically dismount all Platform Spaces that you currently have mounted on your system. Page 16 of 24 © 2014 ProMAX Systems | All Rights Reserved...
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Page 17: Install Platform Client Software For Windows
2. If this is not the first time you have installed the Platform Client Listener, you will get a message asking if you want to upgrade. Click on Yes. 3. Click Next 4. Click Finish Page 17 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 18: Accessing The Platform From Windows
The first time you connect to the Platform on Windows you will be prompted to optimize your network connections for streaming. Mac systems are automatically optimized for streaming during the installation process. Page 18 of 24 © 2014 ProMAX Systems | All Rights Reserved... - Page 19 Mount/Dismount Individual Platform Spaces: Mounting and dismounting individual Platform Spaces is done by clicking on the Mounted or Dismounted link for the Platform Space you would like to mount/dismount. Page 19 of 24 © 2014 ProMAX Systems | All Rights Reserved...
- Page 20 Platform Space, simply double click on the Platform Space in the grid. The system will open up a folder in the Operating system (Mac or Windows) to show the folders. Page 20 of 24 © 2014 ProMAX Systems | All Rights Reserved...
- Page 21 ProMAX Platform Studio Quick Start Guide Page 21 of 24 © 2014 ProMAX Systems | All Rights Reserved...
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Page 22: Connection Problems
First, click or type the start button, and type in ‘Network’ 2) Then click on Network and Sharing Center. 3) On the left hand menu, click on ‘Change adapter Settings’. Page 22 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 23: Reset Connections
Next, on the administration screen, click on the Reset Connections button. This will cause the system to re-issue DHCP to any connections that have not yet received it. Page 23 of 24 © 2014 ProMAX Systems | All Rights Reserved... -
Page 24: Contact Support
Technical support requests and parts replacement in the US and North America are handled directly by ProMAX, and in all other markets are handled by the local reseller. Please see below for complete contact information: USA & North America...
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