Huawei EchoLife HG556 User Manual page 33

FAQs
8.2 W hat can I do if I cannot visit Web si
the te rminal?
Step 1 Ch eck whether the POWER indicator of the terminal is on.
If the POWER indicator is off, perform further checks as follows:
1. Ensure th
2. Ensure that electricity comes from the socket and that the input power of th
meets the requirements described on the label of the terminal power adapter. If the
voltage is unsteady, for example, if the voltage is too high or too low, do not use the
terminal. Wait until the voltage rest
3. Ensure that the terminal is properly connected to the socket through the
adapter.
If the POWER indicator is still off, contact an authorized maintenance center.
Af t er powering on the terminal, wait for about t
Step 2
ADSL indicator of the termin
If the ADSL indicator blinks for a long time, perform further checks as fol
1. Ensure that telephone lines are properly connected.
2. Ensure that terminal cables or telephone lines are far from th
generate strong magnetic or electric fields.
3. Replace telephone lines.
If t he ADSL ind
Check whether the LAN indicator of the terminal is on.
Step 3
If the LAN indicator is off, perform further checks as follows:
1. Ensure that the network adapter of the computer is enabled.
2. Ensure that the network cable between the terminal and the computer is properly
connected.
3. Remove and then insert the network cable or replace the network
If the LAN indicator is still off, contact an authorized maintenance center.
Step 4 Ch eck whether t
Ta e a computer that runs Windows XP as an example. To check whether the driver for k
the network adapter is installed, do as follows:
1. On the desktop, right-click My Computer and choose Manage.
2. In the navigation tree of the Computer Management window, choose Device
Manager.
3. In the right pane of the Computer Management window, click Network adapters
to view the information about the network adapter of the computer.
If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is
displayed next to the icon of the network adapter, you can infer that the driver for the
network adapter is not properly installed. In this case, re-install the driver for the network
adapter of the computer.
8-2
at the power switch of the terminal is turned on.
al is on.
icator still blinks, contact your network service provider.
he driver for the network adapter is properly installed.
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EchoLife HG556 Home Gateway
ores to its normal level, and then use the terminal.
hree minutes. Then check whether the
User Guide
tes through
e socket
power
lows:
e electric appliances that
cable.