3D Systems Geomagic Touch User Manual page 17

Haptic device
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Type in the Touch MAC address, which can be found on the bottom of the device. Click the
DETECT
button in the troubleshooting win-
dow. If you see
Conflict Detected!
a conflict for IP Address is detected on your system.
NOTE: An IP address conflict occurs when two network devices on a LAN (local area network) or the Internet have been
assigned the same IP address.
To resolve the IP Address Conflict, unplug the power cable connecting to the Touch device, and then plug the cable back in. By doing
that, Touch should obtain a new IP address.
Wait about 2 minutes for network to reconfigure and obtain the new IP address. And then run the troubleshooting tool to confirm the
issue has been addressed.
3D Systems, Inc.
16

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