3D Systems Geomagic Touch User Manual
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3D Systems Geomagic Touch User Manual

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Summary of Contents for 3D Systems Geomagic Touch

  • Page 1 Geomagic Touch Haptic Device User Guide...
  • Page 2 IMPORTANT INFORMATION FOR EXISTING USERS UPGRADING TO GEOMAGIC TOUCH INSTALLING THE GEOMAGIC TOUCH DEVICE DRIVERS CONNECTING THE GEOMAGIC TOUCH DEVICE RUN GEOMAGIC TOUCH SETUP TO IDENTIFY AND PAIR THE DEVICE RUN GEOMAGIC TOUCH DIAGNOSTIC TO VERIFY SETUP AND CALIBRATE USING THE GEOMAGIC TOUCH DEVICE...

  • Page 3: Fcc Notice

    WARRANTY No warranties of any kind are created or extended by this publication. 3D Systems warrants that the Touch haptic device will be free from defects in materials and workmanship, during the applicable warranty period, when used under the normal conditions described in the documentation provided to you, including the respective User Guide.

  • Page 4: Getting Started

    GETTING STARTED Congratulations on your purchase of the Geomagic® Touch haptic device! This guide covers information about the Geomagic Touch haptic device. The information contained in this manual was current at the time of publication. Visit http://support.geomagic.com for the latest information.

  • Page 5: System Requirements

    6 degrees of freedom providing the best, most realistic 3D Touch sensation for any application. You can feel the point of the stylus in all axes, and track its orientation (pitch, roll and yaw). The Geomagic Touch’s portable design, compact footprint, and an Ethernet port interface ensures quick installation and ease-of-use.

  • Page 6: Installing The Geomagic Touch X Device

    IMPORTANT INFORMATION FOR EXISTING USERS UPGRADING TO GEOMAGIC TOUCH If you are an existing user with a PHANToM Desktop and want to upgrade, before you run the Geomagic Touch Setup (on the next page), you must follow these procedures prior to setup.

  • Page 7: Connecting The Geomagic Touch Device

    CONNECTING THE GEOMAGIC TOUCH DEVICE In this section you will setup the Geomagic Touch and plug in all of the cables. The following steps detail the Geomagic recommended connection (Connection Setup below). The device requires certified Category 5 or higher ethernet cables.
  • Page 8 NOTE: This configuration only occurs the first time you connect your device. Ensure that the Geomagic Touch Status Indicator Light is lit (it will either be blinking yellow or solid orange if working properly). If it is not, check all of the connections. If the problem persists, contact Customer Support.

  • Page 9: Run Geomagic Touch Setup To Identify And Pair The Device

    RUN GEOMAGIC TOUCH SETUP TO IDENTIFY AND PAIR THE DEVICE In this section you will identify your Geomagic Touch device and pair it with your host PC. This process only needs to be executed once. There is a safety key exchange during the pairing process. The safety key will be saved to host PC hard drive and the NV-Ram of the Geomagic Touch after the pairing process is properly done.

  • Page 10: Run Geomagic Touch Diagnostic To Verify Setup And Calibrate

    RUN GEOMAGIC TOUCH DIAGNOSTIC TO VERIFY SETUP AND CALIBRATE In this section you will run the Geomagic Touch Diagnostic application to confirm that the device is properly connected and installed. Click the Geomagic Touch Diagnostic icon on your desktop, or if you chose not to install desktop shortcuts click Start>All...

  • Page 11: Using The Geomagic Touch Device

    USING THE GEOMAGIC TOUCH DEVICE This chapter introduces you to working with the Geomagic Touch haptic device and the physical limits of the device’s range of motion. It is important to understand these limitations so that you do not inadvertently damage the device by forcing it past its designed limits.
  • Page 12 The stylus is detachable by design. Reassemble it by aligning the blade on the shaft with the slot in the stylus and inserting it till it snaps in place as shown in the image below. Align the blade and shaft to reassemble the stylus. 3D Systems, Inc.

  • Page 13: Physical Limits Of The Device

    PHYSICAL LIMITS OF THE DEVICE The Geomagic Touch device has six degrees of motion provided by six axis points. All the degrees of motion have physical limits. When you reach one of these limits you will feel a sudden stop; this is the mechanical stop designed into the device. Forcing the device past any of these stops risks damaging the device.
  • Page 14 Start with large-but gentle-movements. See the Figure above. Beginning at the top, move the arm of the device left/right. The body, sometimes referred to as the turret, of the Geomagic Touch device will pivot until it reaches a physical limit. Again, do not try to force the device past any of the mechanical stops.
  • Page 15 This can happen if the device is not plugged in properly or is not configured properly. Execute the following steps, checking at each point for proper operation: • Verify power supply - Check to make sure the Geomagic Touch device is plugged in properly. The light on the device will be lit (and possi- bly flashing) if power is being provided. •...
  • Page 16 #8 - Unable to pair device: IP address conflict In the Geomagic Touch Setup, the serial number is detected, but unable to get the device paired with your computer. Run the trouble- Troubleshoot shooting tool by clicking on the button in the Geomagic Touch Setup.
  • Page 17 To resolve the IP Address Conflict, unplug the power cable connecting to the Touch device, and then plug the cable back in. By doing that, Touch should obtain a new IP address. Wait about 2 minutes for network to reconfigure and obtain the new IP address. And then run the troubleshooting tool to confirm the issue has been addressed. 3D Systems, Inc.

  • Page 18: Alternate Connection #1: A Network Switch Is Used To Connect The Touch And The Network

    NOTE: A network switch has to support 100 mbps connection. Position the Geomagic Touch device in your workspace, using both hands to grasp the covers and base of the device. See “PROPER HANDLING AND POSITIONING OF THE GEOMAGIC TOUCH DEVICE” on page 10 for instructions on how to handle the device to reduce the risk of damage.
  • Page 19 NOTE: This configuration only occurs the first time you connect your device. Ensure that the Geomagic Touch Status Indicator Light is lit (it will either be blinking yellow or solid orange if working properly). If it is not, check all of the connections. If the problem persists, contact Customer Support.

  • Page 20: Alternate Connection #2: Touch And Network Are Connected To Two Separate Ethernet Ports On The Same Card On Your Computer

    TWO SEPARATE ETHERNET PORTS ON THE SAME CARD ON YOUR COMPUTER Position the Geomagic Touch device in your workspace, using both hands to grasp the covers and base of the device. See “PROPER HANDLING AND POSITIONING OF THE GEOMAGIC TOUCH DEVICE” on page 10 for instructions on how to handle the device to reduce the risk of damage.

  • Page 21: Alternate Connection #3: The Network Is Connected Through The Touch Device

    NOTE: This configuration only occurs the first time you connect your device. Ensure that the Geomagic Touch Status Indicator Light is lit (it will either be blinking yellow or solid orange if working properly). If it is not, check all of the connections. If the problem persists, contact Customer Support.

  • Page 22: Alternate Connection #4: Computer Has Two Ethernet Cards - One Connects To The Touch, The Other Connects To The Network

    CONNECTS TO THE TOUCH, THE OTHER CONNECTS TO THE NETWORK Position the Geomagic Touch device in your workspace, using both hands to grasp the covers and base of the device. See “PROPER HANDLING AND POSITIONING OF THE GEOMAGIC TOUCH DEVICE” on page 10 for instructions on how to handle the device to reduce the risk of damage.

  • Page 23: Alternate Connection #5: Network Connected Through Wireless - Touch Connected To Computer Ethernet Port

    NOTE: This configuration only occurs the first time you connect your device. Ensure that the Geomagic Touch Status Indicator Light is lit (it will either be blinking yellow or solid orange if working properly). If it is not, check all of the connections. If the problem persists, contact Customer Support.
  • Page 24 NOTE: This configuration only occurs the first time you connect your device. Ensure that the Geomagic Touch Status Indicator Light is lit (it will either be blinking yellow or solid orange if working properly). If it is not, check all of the connections. If the problem persists, contact Customer Support.

  • Page 25: Alternate Connection #6: No Network Connection - Touch Directly Connected To Your Computer

    ALTERNATE CONNECTION #6: NO NETWORK CONNECTION - TOUCH DIRECTLY CONNECTED TO YOUR COMPUTER Position the Geomagic Touch device in your workspace, using both hands to grasp the covers and base of the device. See “PROPER HANDLING AND POSITIONING OF THE GEOMAGIC TOUCH DEVICE” on page 10 for instructions on how to handle the device to reduce the risk of damage.
  • Page 26 NOTE: This configuration only occurs the first time you connect your device. Ensure that the Geomagic Touch Status Indicator Light is lit (it will either be blinking yellow or solid orange if working properly). If it is not, check all of the connections. If the problem persists, contact Customer Support.
  • Page 27 If you encounter any difficulties within your warranty period, you can obtain Technical Support through the three channels listed below. If you are out of warranty and do not have active maintenance, Technical Support is limited. If you purchased your Geomagic Touch device from a distributor, please contact them first. •...
  • Page 28 EN 55022 Statement This is to certify that the Geomagic Touch haptic device is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55022 Class B (CISPR 22).

  • Page 29: Dual Configurations

    DUAL CONFIGURATIONS The Dual Configuration settings only apply if you want to set up a pair of Geomagic Touch devices to work in tandem with each other. With one of the Geomagic Touch devices connected to the computer, daisy chain the second device by connecting the supplied Ethernet cable from one Geomagic Touch device to the other.

  • Page 30: Important

    • Orient the Geomagic Touch device to fit neatly inside the foam insert. You may need to grasp the Geomagic Touch device by the upper arm—the piece with the oblong cutout— in order to position it properly. DO NOT grab the stylus.
  • Page 31 Pitch, roll, yaw (± 5% linearity potentiometers) Interface RJ45 compliant on-board Ethernet Port or USB Port Supported platforms Intel or AMD-based PCs OpenHaptics® SDK compatibility? * Please visit the Support and Resources section of our website for more information (http://support.geomagic.com). 3D Systems, Inc.

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