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EchoPlus™-NG User's Manual
Logicube, Inc.
Chatsworth, CA 91311
USA
Phone: 818 700 8488
Fax: 818 700 8466
Version: 1.0
Date: 10/19/17
MAN-ECHOPLUS_NG
Logicube EchoPlus-NG User's Manual
I

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Summary of Contents for Logicube EchoPlus-NG

  • Page 1 EchoPlus™-NG User’s Manual Logicube, Inc. Chatsworth, CA 91311 Phone: 818 700 8488 Fax: 818 700 8466 Version: 1.0 Date: 10/19/17 MAN-ECHOPLUS_NG Logicube EchoPlus-NG User’s Manual...
  • Page 2 LOGICUBE IS NOT LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO PROPERTY DAMAGE, LOSS OF TIME OR DATA FROM USE OF A LOGICUBE PRODUCT, OR ANY OTHER DAMAGES RESULTING FROM PRODUCT MALFUNCTION OR FAILURE OF (INCLUDING WITHOUT...
  • Page 3 MUCH DETAIL AS POSSIBLE. AT LOGICUBE’S SOLE AND ABSOLUTE DISCRETION, REASONABLE TELEPHONE AND EMAIL SUPPORT MAY ALSO BE AVAILABLE FOR THE LIFE OF THE PRODUCT AS DEFINED BY LOGICUBE. EXCEPT AS OTHERWISE SPECIFICALLY PROVIDED IN THIS AGREEMENT, LOGICUBE PRODUCTS ARE...
  • Page 4 FLAME-RETARDANTS IN THE EUROPEAN UNION. THIS DIRECTIVE APPLIES TO ELECTRONIC PRODUCTS PLACED ON THE EU MARKET AFTER JULY 1, 2006. Logicube Technical Support Contact Information 1. By website: www.logicube.com 2. By email: techsupport@logicube.com 3. By telephone: 1 - (818) 700 8488 ext. 3 between the hours of 7am – 5pm PST, Monday through Friday, excluding U.S.
  • Page 5 3.3.1 Step-by-step instructions – Wipe ................. 15 3.4 L ............................16 3.4.1 Step-by-step instructions – Viewing or exporting logs ..........16 3.4.2 Deleting log files ......................17 3.4.3 Accessing the logs over a network ................18 Logicube EchoPlus-NG User’s Manual...
  • Page 6 5.3.2.2.1 Mode ............................39 5.3.2.2.2 HPA/DCO ........................... 40 5.3.2.2.3 LBA ............................40 5.3.2.2.4 Passes ............................40 5.3.2.3 Format ........................41 5.3.3 Job Info ......................... 41 5.4 L ............................42 5.5 S ..........................42 TATISTICS 5.5.1 About..........................43 Logicube EchoPlus-NG User’s Manual...
  • Page 7 ..............54 HANGING THE DEFAULT PASSWORDS NTRODUCTION 6.0.1 Changing both the logicube and it passwords ............. 54 6.0.2 Changing only the logicube password ................. 55 6.0.3 Changing only the it password ..................56 7: UPDATING/LOADING/RE-LOADING THE ECHOPLUS-NG SOFTWARE ....... 58 7.0 U...
  • Page 8 11: INDEX ......................... 68 ....................69 ECHNICAL UPPORT NFORMATION ........................69 OFTWARE TTRIBUTION Logicube EchoPlus-NG User’s Manual...
  • Page 9: Introduction

    Use the browser-based user interface to manage all EchoPlus-NG operations including software updates. The EchoPlus-NG includes 2 Gigabit Ethernet ports.  The EchoPlus-NG features a compact size at 6.2” x 4.2” x 2.1” for use on the workbench or in the field. ...
  • Page 10: O Ptions

    Multi-Image Master. This optional feature allows you to store multiple EchoPlus-NG created images in a repository on a USB or SATA enclosure connected to the EchoPlus-NG and then clone to selected targets. Available with the purchase of an optional software activation package ...
  • Page 11: S Pecifications

     Avoid dropping the Logicube device or subjecting it to sharp jolts. When in use, place it on a flat surface.  Keep the unit dry. If the Logicube device needs to be cleaned, use a lightly damp, lint free cloth. Avoid using soap or other cleaning agents particularly those containing bleach, ammonia, alcohol or other harsh chemicals.
  • Page 13: Getting Started

    2: Getting Started 2.0 Overview of the EchoPlus-NG Special Icons – Throughout this manual, there are two icons that can be seen. Please pay close attention when any of these two icons are found. These icons highlight additional information or important warnings on specific topics.
  • Page 14 GETTING STARTED Logicube EchoPlus-NG User’s Manual...
  • Page 15 GETTING STARTED Logicube EchoPlus-NG User’s Manual...
  • Page 16 2.1 Turning the EchoPlus-NG on and off The EchoPlus-NG comes with a 12V grounded, 2.5A (output DC) power supply that connects to the back of the device. Attach the included power supply to the EchoPlus-NG’s DC power port in the back of the device.
  • Page 17: Connecting Target Drives

    GETTING STARTED 2.2.2 Connecting Target Drives Target drives must be connected to the right side of the EchoPlus-NG (labeled as ‘Target’ on the top-view of the EchoPlus-NG). 2.2.3 Using USB/eSATA enclosures When using USB or eSATA enclosures, it is highly recommended to leave the drive inside the enclosure.
  • Page 18: T He User Interface

    GETTING STARTED Although the examples above are typical, Logicube recommends contacting the SSD manufacturer to determine whether the SSD has a SATA interface or a PCIe interface. 2.3 The user interface The user interface (UI) has been designed to quickly and easily input commands. It is simple and intuitive showing common icons such as tasks, modes of operation, and scroll icons on the screen.
  • Page 19: Quick Start

    To purchase this option, contact the Logicube Sales Department at sales@logicube.com.  Image to Drive – Restores an image created by the EchoPlus-NG to a Target drive.  Drive to Image – Creates a Logicube EchoPlus-NG image file to a target drive or repository.
  • Page 20: Step-By-Step Instructions – Clone

    Target drives must be at least the same capacity or larger than the Master drive. Specifically, each Target drive must have the same number of sectors (or Logical Block Addresses/LBAs) or a larger number of sectors or LBAs than the Master. Logicube EchoPlus-NG User’s Manual...
  • Page 21 Master drive before changing partition sizes.  Logicube cannot provide support on how to re-size or shrink partitions, however, there are several articles and software/utilities/tools available on how to re-size or shrink partitions.
  • Page 22: Hash

    3.2 Hash A hash operation can be performed to any drive connected to the EchoPlus- NG. Performing a hash operation will instruct the EchoPlus-NG to calculate the hash for the specified drive or validate the hash value for that drive.
  • Page 23: Wipe

     Format – Instructs the EchoPlus-NG to format a drive. The EchoPlus-NG can format the drive using the NT file system (NTFS) or EXT4 file system. 3.3.1 Step-by-step instructions – Wipe 1. Select Wipe from the types of operation on the left side.
  • Page 24: Step-By-Step Instructions – Viewing Or Exporting Logs

    5. If the drive needs to be formatted, tap the Settings icon to change the Format settings then tap the OK icon. 6. Tap the Start icon to start the wipe task. The EchoPlus-NG will perform a Secure Erase first (if selected), then a Wipe Pattern (if selected), then finally a Format (if selected).
  • Page 25: Deleting Log Files

    Tap the OK icon to delete the single log file or all the log files (depending on which was selected). The password can be set in the Systems Settings. More information about the log file deletion password can be found in Section 5.6.2. Logicube EchoPlus-NG User’s Manual...
  • Page 26: Accessing The Logs Over A Network

    This will display four tabs: About, Adv. Drive Statistics, Options, and Network Interface Stats.  About – This screen will show information about the EchoPlus-NG including the current serial number, hostname, and software installed.  Adv. Drive Statistics – Displays S.M.A.R.T. information taken directly from what the drive is reporting.
  • Page 27: N Etwork S Ettings

    (DHCP or Static), MTU, and the status.  HTTP Proxy – For the EchoPlus-NG to be able to update software from a network (over the internet), proxy settings may need to be set. Networks that have a proxy server for internet access will require proxy settings for devices like the EchoPlus-NG to connect to the Internet.
  • Page 28 QUICK START  DRIVE POWER – Inactive drives connected to the EchoPlus-NG can be set to go to standby mode in this tab. The default is set to 0 minutes (OFF). For more detailed screen shots, see Section 5.9 of this manual.
  • Page 29: Clone

    4.0 Clone - Introduction This type of operation allows the cloning of a Master drive or image created by the EchoPlus-NG to one or more Targets. There are three different clone modes and several settings to choose from. These selections should be performed in order from left to right.
  • Page 30: Mode

    Sample of a properly adjusted drive (from a 1 TB drive to fit a 750 GB drive): Sample of an adjusted drive that will not work (from a 1 TB drive to fit a 750 GB drive): 4.1 Mode Logicube EchoPlus-NG User’s Manual...
  • Page 31: Master/Image File

    This mode is activated with the Multi-Image Master option. 4.2 Master/Image File Tap this icon to select the Master drive to be cloned. EchoPlus-NG will list all the drives connected to the Master position(s). The More Info icon displays more information on the drive. The drive details window will appear showing information about the drive.
  • Page 32: S Ettings

    Error Handling – Available in all 3 modes.  Clone Method Settings – Available in all 3 modes.  Hash/Verification Method – Available in all 3 modes (Hash Method is not selectable in Image to Drive mode). 4.3.1 Job Info Logicube EchoPlus-NG User’s Manual...
  • Page 33: Hpa, Dco

    The HPA/DCO setting allows the user to set whether a drive’s HPA or DCO is to be unlocked and imaged. Select YES to unlock and image a Host Protected Area (HPA) or Device Configuration Overlay (DCO). Logicube EchoPlus-NG User’s Manual...
  • Page 34: Error Handling

    160GB drive can be made to look like a 100GB drive to a computer. 4.3.3 Error Handling When bad sectors are encountered on the Master drive, EchoPlus-NG can either skip the bad sectors or abort the imaging operation. This allows flexibility on what to do when bad sectors are found on the Master drive.
  • Page 35: Clone Method Settings

    CLONE As an example, if 4096 Bytes is chosen, and one of the 8 sectors in that cluster size contains a bad sector, the EchoPlus-NG will skip the entire cluster (or 4096 bytes or 8 sectors). 4.3.4 Clone Method Settings When Drive to Drive mode is selected, Clone Method Settings will appear on the top-right of the Settings screen.
  • Page 36: Clever Clone Partition Resize Settings Or Mirror Clone Advanced Settings

    Master drive, the Filesystem, and for each partition, a resize percentage bar to set the percentage to resize each partition. Setting the slider/percentage to 0% will instruct the EchoPlus-NG to keep the same partition size. The percentage value, when set from 1 to 100 will determine what percentage of the Target drive will be used.
  • Page 37: Cloning Drives From A Raid Array

    4.3.4.3 Cloning Drives from a RAID Array When cloning drives from a RAID array, ‘Drive to Drive’ and Mirror mode must be used. The EchoPlus-NG can check the Master drive to see if it has a RAID configuration. When the RAID icon is selected, the EchoPlus-NG will check the Master Drive for a RAID configuration, and check the Target drive.
  • Page 38: Hash/Verification Method

    ‘DRIVE TO DRIVE’ or ‘IMAGE TO DRIVE’ is chosen from the Mode settings, this will show the different drives connected to the EchoPlus-NG. When ‘DRIVE TO IMAGE’ is chosen from the Mode settings, this will show the repository screen which contains the different images located on the EchoPlus-NG’s repository drive.
  • Page 39: Selecting Target Drives Or Images

    Once all the settings and options have been selected or set, tap the Start icon to begin the imaging. A confirmation screen will appear. Tap the Yes icon to continue. A progress bar will appear at the bottom of the screen showing the bytes processed, the rate (speed), elapsed time, and time remaining. Logicube EchoPlus-NG User’s Manual...
  • Page 40 When finished, the status will show “COMPLETED”. At this point, it is recommended to tap Reset Task to reset the task so the drive ports properly reset and not show as being used or assigned for other tasks. Logicube EchoPlus-NG User’s Manual...
  • Page 41: Types Of Operations

    5: Types of Operations 5.0 Types of Operations - Introduction There are up to 11 types of operation available on the EchoPlus-NG. The left side of the screen shows the different operation types that can be set. Detailed information on all the different operations and their screens can be found in this section.
  • Page 42: Clone,

    (from network) or from a USB flash drive. 9. POWER OFF – Allows the user to restart the EchoPlus-NG by using the Graphical User Interface (GUI). Also allows a drive timeout to be set, powering down drives when not in use.
  • Page 43: Hash

    Tap the Info icon on the left of the completed screen to see both the expected hash value and the computed hash value. 5.2.1 Target Tap this icon to select which drive will be hashed or verified. The EchoPlus-NG will show all connected Master and Target drives. Tap the drive to be hashed then tap OK.
  • Page 44: Hash Values

    Tap this icon to set the hash method (SHA-1, SHA-256, or MD5) and to set the expected hash value (if desired). Setting the expected hash value instructs the EchoPlus-NG to hash the drive then verify the hash with the expected value set.
  • Page 45: Job Info

    There are three main settings: Secure Erase, Wipe Patterns, and Format.  Secure Erase – Sends a command to the drive instructing it to perform a secure erase based on the drive manufacturer’s specifications for the secure erase command. Logicube EchoPlus-NG User’s Manual...
  • Page 46: Target

    The EchoPlus-NG will perform each of the settings sequentially. For example, if Secure Erase is set to ON, a Wipe Pattern mode is specified, and Format is set to On, the EchoPlus-NG will first secure erase the drive, then wipe the drive according to the mode specified, then format the drive.
  • Page 47: Wipe Patterns

    TYPES OF OPERATIONS the drive does not support Enhanced Secure Erase, the EchoPlus-NG will send a regular Secure Erase command. Technical Committee T13 (T13.org) is responsible for all interface standards relating to the popular AT Attachment (ATA) storage interface utilized as the disk drive interface on most personal and mobile computers today.
  • Page 48: Hpa/Dco

    Editing one or more of the passes in DOD or CUSTOM mode will bring up this screen:  SKIP – Instructs the EchoPlus-NG to skip the pass. Logicube EchoPlus-NG User’s Manual...
  • Page 49: Format

    00 to FF. 5.3.2.3 Format The EchoPlus-NG can format a drive. This can be used to format a drive to prepare it to be used as a repository for images (Multi-Image Master/Drive to Image operations). The drive can be formatted with the NT File System (NTFS) or EXT4 file system.
  • Page 50: Log.

    Section 4.3.1. 5.4 Logs The EchoPlus-NG keeps logs of all clone, hash, and wipe operations. Logs can be viewed directly on the EchoPlus-NG or from a computer’s browser (if the EchoPlus-NG is connected to a network). In addition to viewing, the logs can be exported to an external USB location such as a USB flash drive.
  • Page 51: About

    This will display four tabs: About, Adv. Drive Statistics, Options, and Network Interface Stats 5.5.1 About This screen will show information about the EchoPlus-NG. 5.5.2 Adv. Drive Statistics This shows S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) information taken directly from what the drive is reporting. The information shown is the raw value tracked by the drive and is not translated.
  • Page 52: Options

    TYPES OF OPERATIONS 5.5.3 Options Displays which optional software is available and what is installed. To purchase an option, please contact Logicube Sales: sales@logicube.com. If an option has already been purchased but is not installed, please contact Logicube Support: techsupport@logicube.com.
  • Page 53: S Ystem S Ettings

    Profiles allow users to create different profiles or configurations. The profile can then be saved. When a profile is loaded using the Load icon, the EchoPlus-NG will load that configuration during its boot process. For example, if the user wants the EchoPlus-NG to always boot up with the SATA_M drive selected: Logicube EchoPlus-NG User’s Manual...
  • Page 54: Passwords

    TYPES OF OPERATIONS 1. Turn the EchoPlus-NG off then back on. This will reset all settings to its default configuration. This is an important step to help ensure only the changes desired will be the changes saved. 2. Connect a drive to the SATA_M master SATA port.
  • Page 55: Additional Information For Config Lock

    A shortcut (and indicator) to the config lock can always be seen on the EchoPlus-NG’s screen. It is located on the top-right of the screen, next to the EchoPlus-NG logo. While in a locked state, the following operations will be affected as follows: Logicube EchoPlus-NG User’s Manual...
  • Page 56: Forgotten Password Or Config Lock Key

    Interface (CLI). 5.6.2.2 Forgotten password or config lock key If the Log File Deletion password or Config Lock key is forgotten, the EchoPlus-NG will need to be reset using the Command Line Interface (CLI). See Section 8.2 for more information on how to connect to the EchoPlus-NG using the CLI.
  • Page 57: Language/Time Zone

    Telnet/SSH application. 8. Wait for the EchoPlus-NG to completely turn off then turn it back on. When the EchoPlus-NG boots up, it will load the default configuration. The default configuration can be checked by going to System Settings and looking at the Profiles tab.
  • Page 58: Time Zone

    NTP and adjust the time as needed. The EchoPlus-NG also has a time zone setting. Tap Time Zone to select the time zone region. Tap the OK icon to continue.
  • Page 59: Interfaces

    The Interfaces tab displays information on the network interfaces (MAC address, configuration type (DHCP or Static), MTU, and the status). See Section for detailed information on how to set the EchoPlus-NG with a static IP address. Logicube EchoPlus-NG User’s Manual...
  • Page 60: Http Proxy

    If the network the EchoPlus-NG is connected to uses an HTTP proxy server to access the Internet, proxy settings may need to be set for the EchoPlus-NG to be able to update software from a network (over the internet). This typically includes a server (or IP address), a host port, a username and password.
  • Page 61 POWER OFF – The EchoPlus-NG can be remotely restarted by going to this tab. Additionally, the Graphical User Interface (GUI) can be refreshed. DRIVE POWER – Inactive drives connected to the EchoPlus-NG can be set to go to standby mode in this tab. The default is set to 0 minutes (OFF).
  • Page 62: Security – Changing The Default Passwords

    6: Security – Changing the default passwords 6.0 Changing the default passwords - Introduction The EchoPlus-NG comes with default accounts created. It is highly recommended to change the default passwords for security purposes.  logicube  If the new password(s) cannot be remembered, a system recovery must be performed to reset the passwords back to the default values.
  • Page 63: Changing Only The Logicube Password

    9. Type the same password you used in step 5 above. The following prompt will appear: Retype new SMB password: 10. Type the same password again, then press the Enter key. The Logicube prompt should appear. 11. Next, to change the “it” password, type the following command then...
  • Page 64: Changing Only The It Password

    9. Type the same password you used in step 5 above. The following prompt will appear: Retype new SMB password: 10. Type the same password again, then press the Enter key. The Logicube prompt should appear. 11. Type the following command then press the Enter key: sudo mount -o remount,ro / 12.
  • Page 65 8. Type the same password you used in step 5 above. The following prompt will appear: Retype new SMB password: 9. Type the same password again, then press the Enter key. The Logicube prompt should appear. 10. Type the following command then press the Enter key: sudo mount -o remount,ro / 11.
  • Page 66: Updating/Loading/Re-Loading The Echoplus-Ng Software

    5. Do not interrupt the update process. It may take several minutes. Once completed, a ‘Successful’ screen will appear. 6. Reboot the EchoPlus-NG by turning the unit off then back on using the Power switch in the back of the unit.
  • Page 67: From Usb Drive – Via Software Download

    It may take several minutes. Once completed, a ‘Successful’ screen will appear. 7. Reboot the EchoPlus-NG by turning the unit off then back on using the Power switch in the back of the unit. 8. Verify the software version at the top of the ‘Software Updates’ screen.
  • Page 68 Select Windows Explorer. Windows Explorer will open the zip file and the files can be extracted using the Extract all files function to the USB flash drive. This will bypass WinZip and use the built-in utility in Windows. Logicube EchoPlus-NG User’s Manual...
  • Page 69: I Nstructions

    Some software releases may contain a firmware upgrade. The steps below outline how to check if the EchoPlus-NG requires a firmware upgrade: After the software is updated on the EchoPlus-NG, from the main menu, tap the down arrow twice then tap the Software Updates icon.
  • Page 70: Remote Operation

    8.1 Web Interface Using a web browser, go to the IP address or the name of the EchoPlus-NG with its serial number. Both IP address and serial number can be found by going to the Statistics screen on the EchoPlus-NG.
  • Page 71 3. Open the SSH client and select an SSH connection. 4. Connect to the EchoPlus-NG either by IP address or by name. The name of the EchoPlus- NG will be EchoPlus-NG-XXXXXX where XXXXXX is the serial number of the EchoPlus- NG).
  • Page 72: N Etworking (Z Eroconf )

    Once the Telnet client is installed, follow the steps below to connect using the Windows Telnet client. 1. Connect the EchoPlus-NG to the network by attaching a network cable to the RJ45 connector in the back of the EchoPlus-NG. 2. Turn the EchoPlus-NG on and allow it to boot up completely.
  • Page 73 4. Tap Edit Configuration to edit the entry. The Edit Network Interface Configuration screen should appear. 5. Tap the Type box and select STATIC then tap the OK icon. The IP SETTINGS box should now be selectable. Logicube EchoPlus-NG User’s Manual...
  • Page 74 6. Tap the IP SETTINGS box to manually set the IP address, NetMask, Gateway, and DNS Server. When finished, tap the OK icon. To save the settings so that the EchoPlus-NG boots up with the static IP address, see Section 5.6.1 for more information on how to save a profile.
  • Page 75: Frequently Asked Questions

    Q. If I am imaging to or from USB enclosures, will the EchoPlus-NG’s USB ports power my devices or will an additional power source be required? A. Each of the EchoPlus-NG’s USB ports meets the standard specification of up to 5V of power. If your USB device has higher power requirements an external power source will be necessary.
  • Page 76: Index

    Host Protected Area (HPA), 25, 26 System Settings, 18, 45 Interfaces, 51 Target, 30 Job Info, 24 Target Drives, 9 Language, 49 Technical Support, Logicube, III, 68 Logs, 16, 42 Telnet, 62, 63 M.2, 9 Time Zone, 49 Master, 8, 23 Types of Operation, 33...
  • Page 77: I Nformation

    Technical Support Information For further assistance please contact Logicube Technical Support at: (001) 818 700 8488 7am-5pm PST, M-F (excluding US legal holidays) or by email to techsupport@logicube.com Software Attribution Ubuntu 12.04 LTS (http://www.ubuntu.com) Linux Kernel (3.2.48) (GPL v2) (http://www.kernel.org) (modified) libcli (1.9.5) (LGPL v2.1)

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