Dodge RAM ProMaster 2014 User Manual
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Dodge RAM ProMaster 2014 User Manual

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Summary of Contents for Dodge RAM ProMaster 2014

  • Page 2 If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Uconnect Manuals or Warranty Booklet by calling ® 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. IMPORTANT This User Guide is intended to familiarize you with the important features of your vehicle.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION/WELCOME WHAT TO DO IN EMERGENCIES WELCOME FROM FCA US LLC ..2 ROADSIDE ASSISTANCE ..58 INSTRUMENT CLUSTER WARNING CONTROLS AT A GLANCE LIGHTS .

  • Page 4: Introduction/Welcome

    INTRODUCTION/WELCOME WELCOME FROM FCA US LLC Congratulations on selecting your new FCA US LLC vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essen- tials that are traditional to our vehicles. Your new FCA US LLC vehicle has characteristics to enhance the driver's control under some driving conditions.
  • Page 5 If your symptoms persist, please see an authorized dealer. CHRYSLER, DODGE, JEEP, RAM TRUCK, SRT, ATF+4, MOPAR and Uconnect are registered trademarks of FCA US LLC.

  • Page 6: Controls At A Glance

    CONTROLS AT A GLANCE DRIVER COCKPIT 1. Power Mirrors 2. Headlight Switch pg. 19 3. Instrument Cluster/Electronic Vehicle Information Center (EVIC) Display pg. 6 4. Wiper/Washer pg. 21 5. Transmission Shifter 6. Audio System (Touchscreen Radio Shown) pg. 26 7. Clip Board 8.
  • Page 7 CONTROLS AT A GLANCE 12. Power Outlet pg. 43 13. USB Port (Charging Only) 14. Switch Panel • Front Fog Lights • Electronic Stability Control (ESC) OFF pg. 62 • Hazard Warning Switch • Central Door Lock Switch 15. Storage — If Equipped 16.

  • Page 8: Instrument Cluster

    CONTROLS AT A GLANCE INSTRUMENT CLUSTER 1. Speedometer 2. Turn Signal Lights 3. Electronic Vehicle Information Center (EVIC) 4. Fuel Gauge (See page 58 for Instrument Cluster Indicator Lights.)
  • Page 9 CONTROLS AT A GLANCE 5. Turn Signal Lights 6. Tachometer 7. Temperature Gauge (See page 62 for Instrument Cluster Indicator Lights.)

  • Page 10: Getting Started

    GETTING STARTED KEY FOB Locking And Unlocking The Doors • Press the LOCK button once to lock all the doors. • Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors.

  • Page 11: Supplemental Restraint System (Srs) - Air Bags

    GETTING STARTED WARNING! In a collision, you and your passengers can suffer much greater injuries if you are not properly buckled up. You can strike the interior of your vehicle or other passengers, or you can be thrown out of the vehicle. Always be sure you and others in your vehicle are buckled up properly.

  • Page 12: Front Seats

    GETTING STARTED WARNING! • Relying on the air bags alone could lead to more severe injuries in a collision. The air bags work with your seat belt to restrain you properly. In some collisions, the air bags won't deploy at all. Always wear your seat belts even though you have air bags.
  • Page 13 GETTING STARTED Height Adjustment — Without Swivel Seat The height adjusting levers are located on the center outboard side of the seat. • Lift up on the front lever to adjust the front of the seat up or down. • Lift up on the rear lever to adjust the rear of the seat up or down.
  • Page 14 GETTING STARTED Recliner — Without Swivel Seat The recliner knob is located on the rear outboard side of the seat. • To recline the seatback, lean back, rotate the recliner knob rearward to position the seatback as desired. • To return the seatback to its normal upright position, lean forward and ro- tate the recliner knob forward until the seatback is in the upright position.
  • Page 15 GETTING STARTED Air Seat Adjustment The seat is equipped with a mechanical spring system and hydraulic shock ab- sorber to ensure maximum comfort and safety. The system of springs also effec- tively absorbs impact from uneven road surfaces. • Use the weight adjustment knob to set the required setting based on body weight, with settings between 88 lbs (40 kg) and 286 lbs (130 kg).
  • Page 16 GETTING STARTED Armrest Height Adjustment The height adjusting rotating knob is lo- cated underneath the front of the drivers and passengers armrest. • Rotate the knob to adjust the armrest up or down. 1 — Armrest Height Adjustment Knob WARNING! •...

  • Page 17: Heated Seats

    GETTING STARTED HEATED SEATS Front Heated Seats The controls for the front heated seats are located on the lower outboard side of the seat. • Press the switch once to turn on the heated seats. • Press the switch a second time to shut the heating elements off.

  • Page 18: Telescoping Steering Column

    GETTING STARTED TELESCOPING STEERING COLUMN The telescoping control handle is located below the steering wheel at the end of the steering column. • To unlock the steering column, pull the control handle up. • To lengthen or shorten the steering column, pull the steering wheel out- ward or push it inward as desired.

  • Page 19: Operating Your Vehicle

    OPERATING YOUR VEHICLE ENGINE BREAK-IN RECOMMENDATIONS A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. While cruising, brief full-throttle acceleration within the limits of local traffic laws contributes to a good break-in.

  • Page 20: Manual Climate Controls

    OPERATING YOUR VEHICLE MANUAL CLIMATE CONTROLS Manual Climate Controls 1 — Rotate Blower Control 4 — Push A/C Button 2 — Push Air Recirculation Button 5 — Rotate Mode Control 3 — Rotate Temperature Control 6 — Push Rear Window Defroster Button Air Recirculation •...

  • Page 21: Turn Signals/Headlights/High Beams Lever

    OPERATING YOUR VEHICLE TURN SIGNALS/HEADLIGHTS/HIGH BEAMS LEVER Turn Signal Headlight Lever 1 — High Beams 2 — Headlights 3 — Turn Signals Turn Signals/Lane Change Assist • Tap the lever up or down once and the turn signal (right or left) will flash four times and automatically turn off.

  • Page 22: Interior Lights

    OPERATING YOUR VEHICLE INTERIOR LIGHTS Map/Dome Lights These lights are mounted between the sun visors on the overhead console. Each light is turned on by pressing the corre- sponding switch. Left Switch • Press the left switch to the left to turn OFF the auto dome lights.

  • Page 23: Wiper/Washer Lever

    OPERATING YOUR VEHICLE • Press the Cargo Lamp lens to the right from its center position and the lamp is always off. • Leave the Cargo Lamp lens in the center position, and the lamp is turned on and off when the sliding doors or rear doors are opened or closed. •...

  • Page 24: Electronic Speed Control

    OPERATING YOUR VEHICLE NOTE: The mist feature does not activate the washer pump; therefore, no washer fluid is sprayed on the windshield. The wash function must be activated to spray the windshield with washer fluid. ELECTRONIC SPEED CONTROL Electronic Speed Control Lever 1 —...
  • Page 25 OPERATING YOUR VEHICLE Accel/Decel To Increase Speed • When the Electronic Speed Control is set, you can increase speed by tapping the Speed Control lever up (+). The speed increment shown is dependant on the speed of U.S. (mph) or Metric (km/h) units: U.S.

  • Page 26: Parksense® Rear Park Assist

    OPERATING YOUR VEHICLE WARNING! • Leaving the Electronic Speed Control system on when not in use is dangerous. You could accidentally set the system or cause it to go faster than you want. You could lose control and have a collision. Always leave the Electronic Speed Control system off when you are not using it.

  • Page 27: Parkview® Rear Back-Up Camera

    OPERATING YOUR VEHICLE PARKVIEW® REAR BACK-UP CAMERA You can see an on-screen image of the rear of your vehicle whenever the shift lever is put into REVERSE. The ParkView ® Rear Back-Up Camera image is displayed on the touchscreen display located on the center stack of the instrument panel. NOTE: If the touchscreen display appears foggy, clean the camera lens located on the top rear of the vehicle below the center light.

  • Page 28: Electronics

    ELECTRONICS YOUR VEHICLE'S SOUND SYSTEM 1. Uconnect ® Phone Mute Button 2. Uconnect ® Phone Button pg. 35 3. Steering Wheel Audio Controls (Right) pg. 41 4. Phone Hang Up Button 5. Uconnect Voice Command Button pg. 38 ® 6. USB/Audio Jack pg. 34 7.
  • Page 29 ELECTRONICS 8. Eject Button pg. 31 9. CD Slot pg. 34 10. Uconnect Radio pg. 31 ® 11. Display On/Off Button 12. Tune/Scroll Knob/Browse/Enter Button 13. Front Power Outlet/Cigar Lighter pg. 43 14. USB Port (Charging Only)

  • Page 30: Identifying Your Radio

    ELECTRONICS IDENTIFYING YOUR RADIO Uconnect® RH3 • Single Din Mono-Chromatic • Manual Three-Knob Climate Control Uconnect® RH3 Uconnect® 5.0 • 5” Color Touchscreen • Manual Three-Knob Climate Control Uconnect® 5.0...

  • Page 31: Uconnect ® Rh3

    ELECTRONICS Uconnect® RH3 Uconnect® RH3 Enable Or Disable Clock 1. Press the DISP button for more than two seconds to enable or disable the Clock. 2. When this function is enabled, the display shows the message "CLK ON" and the clock is displayed whenever the ignition is On, even with the radio Off.
  • Page 32 ELECTRONICS Equalizer, Balance And Fade • Adjust Equalizer of bass and treble • Balance left/right (BALANCE) and front/rear (FADER) • Strengthen sound (loudness) Equalization • Press the AUDIO button for more than two seconds to access equalization: FLAT, ROCK, CLASSIC, POP, VOCAL, JAZZ, USER or FLAT. •...

  • Page 33: Uconnect ® 5.0

    ELECTRONICS Forward/Reverse Folder • Press the button memory 1 to advance to the first track of the next folder that contains audio files. Press the button memory 2 to go back to the first track in the previous folder that contains audio files. When this operation is performed, the display shows the name of the selected folder.
  • Page 34 ELECTRONICS 3. Once the time is set press the “Done” or “back arrow” soft-key to exit the time screen. NOTE: Once the time has been set on the radio, the time will also appear in the Electronic Vehicle Information Center (EVIC). Equalizer, Balance And Fade 1.
  • Page 35 ELECTRONICS Radio Operation Seek Up/Down Buttons • Press to seek through radio stations in AM, FM or SXM bands. • Hold either button to bypass stations without stopping. Store Radio Presets • When you are receiving a station that you wish to commit into memory, touch and hold the desired numbered soft-key for more than two seconds, or until you hear a confirmation beep.
  • Page 36 ELECTRONICS Disc Operation • CD/Disc Mode is entered by either inserting a CD/Disc or by touching the MEDIA button located below the display. Once in Media Mode, select Disc. • Gently insert one CD into the CD player with the CD label facing up. Seek Up/Down Buttons •...
  • Page 37 ELECTRONICS Bluetooth® If using a Bluetooth ® - equipped device, you may also be able to stream music through your vehicle's sound system. • Press the MEDIA hard-key, touch the “Source” soft-key then select Bluetooth ® change the mode to Bluetooth .
  • Page 38 ELECTRONICS • When your phone finds the system, select “Uconnect” as the paired device. You may be prompted by your phone to download the phonebook. This is so you can make calls by saying the name of your contact (PBAP-Phone Book Access Profile). Start Pairing Procedure On The Radio •...
  • Page 39 ELECTRONICS Common Phone Commands (Examples) • “Call John Smith” • “Call John Smith mobile” • “Dial 1 248 555 1212” • “Call Emergency” • “Call Towing Assistance” • “Redial” Phonebook Uconnect ® radios automatically downloads your phonebook from your paired phone, if this feature is supported by your phone.
  • Page 40 ELECTRONICS Voice Text Reply • Uconnect ® Phone can read or send new text messages on your mobile phone. • Your mobile phone must be MAP (Message Access Profile) compatible to support SMS via Bluetooth to use this feature. If the Uconnect Phone determines your ®...
  • Page 41 ELECTRONICS Voice Command (VR) User TIPs • To hear available commands, press the Uconnect ® Voice Command button and say “Help.” You hear available commands for the menu displayed. • At any time, you can say the words “Cancel” or “Help.” These commands are universal and can be used from virtually any menu.
  • Page 42 ELECTRONICS Voice Command Examples – Uconnect® 5.0 While In: Voice Command Example: GENERAL “Cancel” “Help” (to listen to suggested commands Anytime specific to current need) “Repeat” RADIO “Tune to AM950,” “Tune to 95.5FM (pre- AM/FM set 5) “Tune to Satellite Channel 80's on 8,” Satellite Band Control Tune to Satellite Channel 32 (preset 4) MEDIA...

  • Page 43: Steering Wheel Audio Controls

    ELECTRONICS STEERING WHEEL AUDIO CONTROLS The steering wheel audio controls are located on the front surface of the steering wheel. Right Switch • Press the switch up or down to search for the next listenable station. Left Switch • Press the switch up or down to in- crease or decrease the volume.

  • Page 44: Programmable Features

    ELECTRONICS PROGRAMMABLE FEATURES Programmable Features The EVIC can be used to view or change the following settings: • Press the MODE button to access the menu items then press the UP or DOWN button to view the menu items listed below. Press the MODE button to enter the sub menus.

  • Page 45: Power Outlets

    ELECTRONICS POWER OUTLETS The front power outlet is located in the center console. It only operates with the ignition key at MAR/ON. The power outlets are labeled with either a “key” or a “battery” symbol to indicate how the outlet is powered. Power outlets labeled with a “key” are powered when the ignition switch is in the MAR/ON position, while the outlets labeled with a “battery”...

  • Page 46: Utility

    UTILITY TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Wheels OFF the Gasoline Engine Diesel Engine...
  • Page 47 UTILITY Recreational Towing — Gasoline Engine All Models Recreational towing is allowed ONLY if the front wheels are OFF the ground. This may be accomplished using a tow dolly or vehicle trailer. If using a tow dolly, follow this procedure: 1.

  • Page 48: Diesel

    DIESEL DIESEL ENGINE BREAK-IN RECOMMENDATIONS The diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. • Do not operate the engine at idle for prolonged periods. •...
  • Page 49 DIESEL CAUTION! If the “Generic Warning Light” remains on and a “Service Fuel Filter” message displays, DO NOT START engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacement.

  • Page 50: Automated Manual Transmission - Diesel Only

    DIESEL • The engine and transmission block heater cord is a factory installed option. If your vehicle is not equipped, heater cords are available from your authorized MOPAR ® dealer. In the case of LOW temperature after Starting, the Automated Manual Transmission may not be able to engage first gear.
  • Page 51 DIESEL • During extremely cold temperatures, the transmission will not operate if the oil temperature is -22°F (-30°C) or below. Allow the engine to idle briefly to warm the fluid. Normal operation will resume once the transmission temperature has risen to a suitable level.
  • Page 52 DIESEL Instrument Cluster Messages Messages will be displayed in the instrument cluster to alert the driver when certain unusual conditions occur. These messages are described below: MESSAGE DESCRIPTION Transmission/Gearbox Fault (Red) When the ignition key is turned to ON/ RUN/MAR, the Transmission Fault Indica- tor light turns on and should go off after a few seconds.
  • Page 53 DIESEL MESSAGE DESCRIPTION Press Brake Pedal Delayed Startup This messages appears when the key is first turned ON, if the brake is fault and/or the shift lever is not in NEUTRAL (N). The shift lever must be in the NEU- TRAL (N) position, and the brake pedal must be pressed, to allow engine crank- ing.

  • Page 54: Exhaust Regeneration

    DIESEL MESSAGE DESCRIPTION Shift To Neutral This message appears, together with a warning buzzer, when the shift lever must be moved to the NEUTRAL (N) position. When the shift lever is moved to NEU- TRAL (N) the message on the display should go off.
  • Page 55 DIESEL Exhaust System — Regeneration Required Now This message Indicates that the Diesel Particulate Filter (DPF) reached 80% of its maximum storage capacity. By simply driving your vehicle at highway speeds for up to 20 minutes, you can remedy the condition in the particulate filter system and allow your diesel engine and exhaust after-treatment system to cleanse the filter to remove the trapped PM and restore the system to normal operating condition.

  • Page 56: Cool-Down Idle Chart

    DIESEL COOL-DOWN IDLE CHART TURBO "COOL DOWN" CHART Idle Time Driving Conditions Load Turbo Temp (in minutes) Before Shut Down Stop and Go Empty Cool Less than 1 Stop and Go Medium Warm Highway Speeds Medium Warm City Traffic Max. GCWR Warm Highway Speeds Max.

  • Page 57: Diesel Exhaust Fluid

    DIESEL DIESEL EXHAUST FLUID Diesel Exhaust Fluid (DEF) sometimes known simply by the name of its active component, UREA – is a key component of selective catalytic reduction (SCR) systems, which help diesel vehicles meet stringent emission regulations. DEF is a liquid reducing agent that reacts with engine exhaust in the presence of a catalyst to convert smog-forming nitrogen oxides (NOx) into harmless nitrogen and water vapor.
  • Page 58 DIESEL Adding Diesel Exhaust Fluid The DEF low level message (located in the EVIC) will display when the DEF level is low. Completely fill the DEF tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the Electronic Vehicle Information Center (EVIC).
  • Page 59 DIESEL CAUTION! • To avoid DEF spillage and overfilling, do not “top off” the DEF tank after filling. • When DEF is spilled, clean the area immediately with water or a mild solvent. • DO NOT OVERFILL. DEF will freeze below 12 degrees F (-11 degrees C). The DEF system is designed to work in temperatures below the DEF freezing point, however, if the tank is overfilled and freezes, the system could be damaged.

  • Page 60: What To Do In Emergencies

    WHAT TO DO IN EMERGENCIES ROADSIDE ASSISTANCE Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents. • Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling. •...
  • Page 61 WHAT TO DO IN EMERGENCIES WARNING! A hot engine cooling system is dangerous. You or others could be badly burned by steam or boiling coolant. - Anti-Lock Brake (ABS) Light This light monitors the Anti-Lock Brake System (ABS). If the light is not on during starting, stays on, or turns on while driving, we recommend you contact the nearest authorized dealer and have the vehicle serviced immediately.
  • Page 62 WHAT TO DO IN EMERGENCIES IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE FLASHING LIGHT WILL TURN OFF.
  • Page 63 WHAT TO DO IN EMERGENCIES - Seat Belt Reminder Light When the ignition switch is first turned to the ON/RUN position, this light will turn on for four to eight seconds as a bulb check. During the bulb check, if the driver's seat belt is unbuckled, a chime will sound.

  • Page 64: Instrument Cluster Indicator Lights

    WHAT TO DO IN EMERGENCIES INSTRUMENT CLUSTER INDICATOR LIGHTS - Turn Signal Indicator The arrows will flash with the exterior turn signals when the turn signal lever is operated. A tone will chime, and a EVIC message will appear if either turn signal is left on for more than 1 mile (1.6 km).

  • Page 65: If Your Engine Overheats

    WHAT TO DO IN EMERGENCIES - Electronic Stability Control (ESC) Activation / Malfunction Indicator Light The “ESC Activation/Malfunction Indicator Light” in the instrument cluster will come on for four seconds when the ignition switch is turned to the ON/RUN position. If the “ESC Activation/Malfunction Indicator Light”...

  • Page 66: Jacking And Tire Changing

    WHAT TO DO IN EMERGENCIES WARNING! You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you see or hear steam coming from under the hood, do not open the hood until the radiator has had time to cool. Never try to open a cooling system pressure cap when the radiator or coolant bottle is hot.
  • Page 67 WHAT TO DO IN EMERGENCIES Jack And Tools Location The jack and jack tools are stored under the front passenger seat. To release the jack kit for it’s storage location, you must push down and turn the lock knob 1/4 turn counter clockwise to the unlock position.
  • Page 68 WHAT TO DO IN EMERGENCIES Removing The Spare Tire 1. Remove the spare tire before attempt- ing to jack up the vehicle. Attach the lug bolt adapter to the winch exten- sion and insert it into the winch mechanism. Container Release Jacking Tools 1 —...
  • Page 69 WHAT TO DO IN EMERGENCIES The winch mechanism is located un- der the rear of the vehicle to the right of the spare tire. Jack Tools 1 — Wrench Handle 2 — Lug Bolt Adapter 3 — Winch Extension Winch Location...
  • Page 70 WHAT TO DO IN EMERGENCIES 2. Rotate the wheel wrench handle counterclockwise until the spare tire is on the ground with enough cable slack to allow you to pull it out from under the vehicle. NOTE: The winch mechanism is designed for use with the winch extension tube only.
  • Page 71 WHAT TO DO IN EMERGENCIES 4. Remove the retainer nut prior to re- moving the retainer from the wheel. Spare Tire 5. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable. Retainer Nut 6.
  • Page 72 WHAT TO DO IN EMERGENCIES Preparations 1. Park the vehicle on a firm, level sur- face. Avoid ice or slippery areas. Retainer WARNING! Do not attempt to change a tire on the side of the vehicle close to moving traffic, pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.
  • Page 73 WHAT TO DO IN EMERGENCIES Jacking Instructions WARNING! Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle: • Always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle.
  • Page 74 WHAT TO DO IN EMERGENCIES 1. Loosen (but do not remove) the wheel lug bolts by turning them to the left one turn while the wheel is still on the ground. 2. There are two jack engagement loca- tions on each side of the vehicle body. Assembled Jack Jacking Engagement Locations CAUTION!
  • Page 75 WHAT TO DO IN EMERGENCIES NOTE: The front jacking location is located be- hind the front tire and in front of the driver/passenger door. Rear Jacking Location Front Jacking Location WARNING! Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you.
  • Page 76 WHAT TO DO IN EMERGENCIES WARNING! Raising the vehicle higher than necessary can make the vehicle less stable. It could slip off the jack and hurt someone near it. Raise the vehicle only enough to remove the tire. 5. Remove the wheel lug bolts. For vehicles with wheel covers, remove the cover from the wheel by hand.
  • Page 77 WHAT TO DO IN EMERGENCIES 11. Install the winch extension and rotate the wrench handle clockwise until the winch mechanism indication window turns yellow and the operator hears “3 clicks” from the device to show the wheel is properly stowed under the vehicle. Winch Mechanism Properly Engaged (Yellow DOT Will Appear In The Winch Indication Window)
  • Page 78 WHAT TO DO IN EMERGENCIES 12. Stow the jack, jack handle and winch handle tools back in the storage compartment. WARNING! A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the places provided.
  • Page 79 WHAT TO DO IN EMERGENCIES 3. Tighten the knob on the bolt to secure it to the bracket. Securing The Bracket Alloy Wheel Mounting...
  • Page 80 WHAT TO DO IN EMERGENCIES 4. Position the tire vertically and lay the mounted adapter on the inner part of the rim. Using the supplied bolts, fasten the wheel to the adapter using the bolt install wrench. Tighten the bolts with the wrench extension and wrench handle. 5.

  • Page 81: Jump-Starting

    WHAT TO DO IN EMERGENCIES JUMP-STARTING Preparations For Jump-Starting NOTE: Only use the recommended jump starting location. The vehicle’s jump starting locations are located under the hood in the engine compartment on the driver’s side. • The Remote Positive (+) Post is cov- ered with a protective cap located on the side of the Front Power Distribu- tion Center.
  • Page 82 WHAT TO DO IN EMERGENCIES Once the engine is started, disconnect the jumper cables in the reverse sequence: Disconnecting The Jumper Cables 1. Disconnect the negative end (-) of the jumper cable from the remote negative (-) post of the vehicle with the discharged battery. 2.

  • Page 83: Shift Lever Override

    WHAT TO DO IN EMERGENCIES WARNING! • When temperatures are below the freezing point, electrolyte in a discharged battery may freeze. Do not attempt jump-starting because the battery could rupture or explode and cause personal injury. Battery temperature must be brought above the freezing point before attempting a jump-start.

  • Page 84: Towing A Disabled Vehicle

    WHAT TO DO IN EMERGENCIES TOWING A DISABLED VEHICLE Wheels Towing OFF the Gasoline Engines (All Models) Diesel Engines (All Models) Condition Ground If transmission is operable: Flat Tow NONE Transmission in NEUTRAL • Transmission in NEUTRAL • 25 mph (40 km/h) max speed Wheel Rear...

  • Page 85: Event Data Recorder (Edr)

    WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) This vehicle is equipped with an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.

  • Page 86: Maintaining Your Vehicle

    MAINTAINING YOUR VEHICLE OPENING THE HOOD 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel. 2. Move to the outside of the vehicle, reach into the opening beneath the center of the hood and push the safety latch lever to the right to release it,...

  • Page 87: Engine Compartment

    MAINTAINING YOUR VEHICLE...
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  • Page 89: Fluid Capacities - Gasoline Engine

    MAINTAINING YOUR VEHICLE FLUID CAPACITIES — GASOLINE ENGINE U.S. Metric Fuel (Approximate) 24 Gallons 90 Liters Engine Oil with Filter 3.6L Engine (SAE 5W-20, 6 Quarts 5.6 Liters API Certified) Cooling System * 3.6L Engine (MOPAR ® Antifreeze/Engine Coolant 10.5 Quarts 10 Liters 10 Year/150,000 Mile Formula or equivalent)
  • Page 90 MAINTAINING YOUR VEHICLE CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant (antifreeze) or any “globally compatible”...

  • Page 91: Fluid Capacities - Diesel Engine

    MAINTAINING YOUR VEHICLE FLUID CAPACITIES — DIESEL ENGINE U.S. Metric Fuel (Approximate) 3.0L Diesel Engine 24 Gallons 90 Liters Diesel Exhaust Fluid Tank 5 Gallons 18.9 Liters Engine Oil with Filter 3.0L Diesel Engine 9.5 Quarts 9.0 Liters Cooling System * 3.0L Diesel Engine With MTA Transmission (MOPAR...
  • Page 92 MAINTAINING YOUR VEHICLE Component Fluid, Lubricant, or Genuine Part Fuel Selection Use good quality diesel fuel from a repu- table supplier in your vehicle. Federal law requires that you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid dam-...
  • Page 93 MAINTAINING YOUR VEHICLE CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant (antifreeze) or any “globally compatible”...

  • Page 94: Maintenance Schedule - Gasoline Engine

    MAINTAINING YOUR VEHICLE MAINTENANCE SCHEDULE — GASOLINE ENGINE Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will illuminate in the instrument cluster.
  • Page 95 MAINTAINING YOUR VEHICLE Maintenance Chart Required Maintenance Intervals Refer to the maintenance schedules on the following page for the required mainte- nance intervals. At Every Oil Change Interval As Indicated By Oil Change Indicator System: • Change oil and filter. •...
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  • Page 99: Maintenance Schedule - Diesel Engine

    MAINTAINING YOUR VEHICLE MAINTENANCE SCHEDULE — DIESEL ENGINE Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will illuminate in the instrument cluster.
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  • Page 104: Fuses

    MAINTAINING YOUR VEHICLE FUSES Underhood Fuses The Power Distribution Center (fuses) is located on the right side of the engine compartment. This center contains maxi-fuses, mini-fuses and relays. Cavity Maxi Fuse Mini Fuse Description 40 Amp Orange ESC Pump 20 Amp Yellow Starter Relay 3.6L (3.6 Gasoline (3.6 Gasoline Engine)
  • Page 105 MAINTAINING YOUR VEHICLE Cavity Maxi Fuse Mini Fuse Description KL15 MTA, KL15 Shift Lever Unit, 7.5 Amp Brown KL15 ECM, KL15 Starter Relay Coil (3.0 Diesel Engine) ECM, Injectors 20 Amp Yellow (3.6 Gasoline Engine) Secondary Loads, ECM 20 Amp Yellow (3.0 Diesel Engine) KL30 ECM, 7.5 Amp Brown...
  • Page 106 MAINTAINING YOUR VEHICLE Interior Fuses The interior fuse panel is part of the Body Control Module (BCM) and is located on the driver's side under the instrument panel. Cavity Mini Fuse Description 10 Amp Red Right Low Beam 10 Amp Red Left Low Beam 5 Amp Beige INT/A...

  • Page 107: Tire Pressures

    MAINTAINING YOUR VEHICLE TIRE PRESSURES Check the inflation pressure of each tire, including the spare tire, at least monthly and inflate to the recommended pressure for your vehicle. The tire pressures recommended for your vehicle are found on the “Tire and Loading Information”...

  • Page 108: Wheel And Wheel Trim Care

    MAINTAINING YOUR VEHICLE WHEEL AND WHEEL TRIM CARE All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly using mild (neutral Ph) soap and water to maintain their luster and to prevent corrosion. Wash wheels with the same soap solution recommended for the body of the vehicle.

  • Page 109: Bulbs

    MAINTAINING YOUR VEHICLE Dark Vapor Or Black Satin Chrome Wheels CAUTION! If your vehicle is equipped with Dark Vapor or Black Satin Chrome wheels DO NOT USE wheel cleaners, abrasives or polishing compounds. They will permanently damage this finish and such damage is not covered by the New Vehicle Limited Warranty.

  • Page 110: Customer Assistance

    • A street address is required when ordering manuals (no P.O. Boxes). • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck, Dodge and SRT websites. • Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your...

  • Page 111: Reporting Safety Defects In The United States

    CUSTOMER ASSISTANCE REPORTING SAFETY DEFECTS IN THE UNITED STATES If you believe that your vehicle has a defect that could cause a collision or cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

  • Page 112: Mopar® Accessories

    MOPAR® ACCESSORIES AUTHENTIC ACCESSORIES BY MOPAR® In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved. The following highlights just some of the many Authentic Ram Accessories by MOPAR ®...

  • Page 113: Faq's

    FAQ’s FAQ’s GETTING STARTED Where are the controls for the Front Heated Seats? pg. 15 How to adjust your seat? pg. 10 ELECTRONICS Which radio is in my vehicle? pg. 31 How do I activate the Audio Jack? pg. 34 How do I set the clock on my radio? pg.

  • Page 114: Index

    INDEX Adding Diesel Exhaust Fluid ..54 Turn Signal Indicator ..62 Adding Fuel ....54 Vehicle Security Light ..62 Air bag .
  • Page 115 INDEX Filters Tire Pressure Monitoring Engine Oil ...87, 89 (TPMS) ....59 Flashers Turn Signal ... . .19 Turn Signal .
  • Page 116 INDEX Schedule, Maintenance..92, 97 Telephone ....35 Seat Belt Telescoping Steering Column ..16 Automatic Locking Retractor Text Messaging ... . .38 (ALR) .
  • Page 117 This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect Manuals and other Warning Labels in your vehicle.
  • Page 118 Download a free electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Owners tab at: www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). 14VF-926-AA RAM ProMaster Fifth Edition User Guide...

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