Technical Support - Dell S2815dn Installation And Configuration Manual

Technical Support

For help obtaining the correct firmware or documentation, contact
Dell's ProSupport Help Desk by calling 1-866-516-3115, or by sending
email to
Imaging_Solutions_Support_CAC@dell.com
This page is used to obtain Log Files and Capture Files to help
diagnose network and configuration concerns. Use of these features
is normally in conjunction with technical support from your vendor.
Create SysLog File
A log file can be created for use by CACStar Engineering to help
resolve problems that may occur.
Ethernet Capture
An Ethernet Capture file can be created containing information from
either the Local port or the LAN port for use by CACStar Engineering
in customer support activities.
Ping MFD
CACStar pings the MFD over its internal local link to verify
communication between CACStar and the MFD.
CACStar User Guide Rev A27
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