Do you have a question about the UBP-X700 and is the answer not in the manual?
Questions and answers
Bob
March 12, 2025
Not playing just dvd only plays blue ray
1 comments:
Mr. Anderson
March 12, 2025
The Sony UBP-X700 is experiencing an issue where it plays only DVDs but not Blu-rays or 4K UHD discs. Possible reasons include:
1. Laser Malfunction: The player uses different lasers for DVDs and Blu-rays. If the Blu-ray laser is faulty or misaligned, it may not read Blu-ray or 4K UHD discs while still playing DVDs.
2. Firmware Issue: Although the user has updated the software, a corrupted update or system glitch could prevent Blu-ray playback.
3. Dirty or Damaged Optical Lens: Dust or debris on the lens may prevent it from reading Blu-ray discs, which require more precision than DVDs.
4. Disc Compatibility or Finalization: Some Blu-ray discs may not be finalized or have compatibility issues, though this is less likely since previously working discs are also affected.
5. Hardware Failure: A deeper hardware issue, such as a failing Blu-ray drive component, could cause the problem.
Possible solutions include performing a factory reset, cleaning the lens, or seeking professional repair if the problem persists.
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Settings and Adjustments Operating Instructions Additional Information Thank you for your purchase. Before using this player, please read this operating instructions carefully. The software of this player may be updated in the future. Please visit the following website: www.sony.eu/support UBP-X700...
Never use the plug without the fuse cover. If you should lose the fuse cover, please contact The mains lead must be changed only at a your nearest Sony service station. qualified service shop. Disposal of waste batteries and...
Sony turned on for about half an hour until the Belgium, bijkantoor van Sony Europe Limited, Da moisture evaporates. Vincilaan 7-D1, 1935 Zaventem, Belgium. • Do not install the player in an inclined position.
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• Do not disassemble or reverse-engineer the (such as eye strain, fatigue, or nausea) while AC adaptor. watching 3D video images. Sony • Do not confine the AC adaptor in a closed recommends that all viewers take regular place such as a bookshelf or an AV cabinet.
About wireless LAN security Notes About the Discs Since communication via the wireless LAN • To keep the disc clean, function is established by radio waves, the handle the disc by its wireless signal may be susceptible to edge. Do not touch the interception.
Getting Started Supplied Accessories • AC adaptor (AC-M1215WW) (1) • AC power cord (mains lead) (1) • Remote commander (remote) (1) • R03 (size AAA) batteries (2) Inserting batteries into the remote control Insert two R03 (size AAA) batteries by matching the + and –...
Guide to Parts and Controls Front panel A Door D Power indicator Lights up when the player is turned on. B Z (open/close) (USB) jack C 1 (on/standby) Connect a USB device to this jack. See Turns on the player, or sets to standby page 15.
Enters the selected item. HOME Enters the player’s home screen. (favourite) (page 14) Accesses the application registered as favourite. NETFLIX Accesses the “NETFLIX” online service. For further NETFLIX online service details, visit the following website and check the FAQ: www.sony.eu/support...
-TV- 1, and then press and hold TOP MENU for more than 2 seconds. ./> (previous/next) Skips to the previous/next chapter, track, Manufacturer Remote Button or file. Sony (Default) Colour button (red) X (pause) Pauses or re-starts playback. Philips Colour button x (stop)
Step 1: Connecting the Player Do not connect the mains lead until you have made all the connections. Connecting to your TV HDMI Cable (not supplied) * Premium High Speed HDMI Cable or High Speed HDMI Cable that supports 18 Gbps bandwidth. •...
Connecting to your TV via Sound Bar/AV amplifier (receiver) Select A, B or C connection methods according to the input jacks on your AV amplifier (receiver). 4K AV amplifier (receiver) HDMI Cable HDMI Cable (not supplied) (not supplied) t To enjoy Bitstream (Dolby/DTS), set [BD Secondary Audio] in [Audio Settings] (page 21). Non-4K AV amplifier (receiver) with HDMI IN HDMI Cable (not supplied) High Speed HDMI Cable...
Step 2: Network Connection If you are not going to connect the player to a network, proceed to “Step 3: Easy Setup” (page 14). Wired Setup LAN cable LAN cable (not supplied) (not supplied) Router Modem Internet The use of a shielded and straight interface cable (LAN cable) is recommended. Wireless Setup LAN cable (not supplied)
• When [Easy Setup] is complete, select [Easy Step 3: Easy Setup Network Settings] to use the network functions of the player. • To enable wireless connection, set [Internet When turned on for the first time Settings] in [Network Settings] to [Wireless Wait for a short while before the player Setup].
Enjoying 4K Ultra HD Blu-ray Playback 1 Prepare for 4K Ultra HD Blu-ray playback. Playing a Disc • Connect the player to your 4K TV using a Premium High Speed HDMI Cable. • To view 4K Ultra HD 60p content, make You can play Ultra HD Blu-ray discs, BDs, sure that the proper setting is selected DVDs and CDs.
Using “Video & TV SideView” Playing via a Network “Video & TV SideView” is a free mobile application for remote devices (such as Playing files on a Home Network smartphone, etc.). By using “Video & TV SideView” with this player, you can easily A Home Network-compatible product can enjoy the player by using the operation on play video/music/photo files stored on...
[Top Menu]: Displays the Ultra HD Blu-ray/ Available Options BD/DVD’s Top Menu. [Menu]/[Popup Menu]: Displays the Ultra HD Blu-ray/BD’s Pop-up Menu or DVD’s Various settings and playback operations are menu. available by pressing OPTIONS. The available [Title Search]: Searches for a title on Ultra items differ depending on the situation.
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[View Image]: Displays the selected photo. [Slideshow]: Plays a slideshow. [Rotate Left]: Rotates the photo counterclockwise by 90 degrees. [Rotate Right]: Rotates the photo clockwise by 90 degrees. [Repeat Setting] is not available during BDJ titles playback or HDMV interactive title. [HDR Conversion] is only available during HDR video playback, when your display device is not compatible with HDR display, or...
[Off]: Select this when your TV is not • If your network condition is poor, visit compatible with 24p video signals. www.sony.eu/support to download the latest software version and update via USB memory. [DVD-ROM] You can also get information about update [Auto]: Outputs 24 Hz video signals only functions from the website.
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[Off]: Turns off the function. x [DVD Aspect Ratio] [Letter Box]: Displays a wide picture with If your Sony equipment is not detected when black bands on the top and bottom. [Auto1] is selected, the setting will have the [Pan & Scan]: Displays a full-height picture on same effect as [Auto2] setting.
x [48kHz/96kHz/192kHz PCM] [Audio Settings] [48kHz]/[96kHz]/[192kHz]: Sets the sampling frequency for the PCM signals output from the DIGITAL OUT (COAXIAL) jack. x [Digital Audio Output] [Auto]: Normally select this. Outputs audio Some device does not support [96kHz] and signals according to the status of the [192kHz] sampling frequency.
[Password] x [HDMI Settings] Sets or changes the password for the By connecting Sony components that are Parental Control function. A password allows compatible with HDMI functions with a High you to set a restriction on Ultra HD Blu-ray/ Speed HDMI Cable, operation is simplified.
LAN that is built into the player for wireless network connection. See “Step 3: Easy Setup” (page 14). For further details, visit the following website and check the FAQ contents: www.sony.eu/support x [Network Connection Status] Displays the current network status.
[Resetting] x [Reset to Factory Default Settings] Resets the player settings to the factory default by selecting the group of settings. All the settings within the group will be reset. x [Initialise Personal Information] Erases your personal information stored in the player.
AV repairs. If the problem persists, consult your amplifier (receiver). nearest Sony dealer. • If the audio signal does not come through the DIGITAL OUT (COAXIAL)/HDMI OUT jack, check the audio settings (page 21).
Message Code 3 [Audio outputs There is no options menu during Internet temporarily muted. Do not adjust the streaming. playback volume. The content being • Options menu is not available during Internet streaming. played is protected by Cinavia and is not authorized for playback on this device.
[Valid] (page 22). Z (open/close) is pressed. • Contact your nearest Sony dealer or local authorised Sony service facility. The player does not respond to any button. • Moisture has condensed inside the player...
Note about double-layer Ultra HD Blu-ray/BD/ Playable discs DVD and triple-layer Ultra HD Blu-ray The playback pictures and sound may be momentarily interrupted when the layers switch. Blu-ray Ultra HD Blu-ray, BD-ROM, Disc BD-R /BD-RE Region code (BD/DVD VIDEO only) Your player has a region code printed on the DVD-ROM, DVD-R/ rear of the unit and will only play BD/DVD...
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Music The player does not play coded file such as Lossless. Codec Extension The player does not play this file format on a MP3 (MPEG-1 Audio Layer Home Network server. .mp3 III) The player does not play DST encoded files. The player does not play animated PNG or *1*10 AAC/HE-AAC...
Specifications Specifications and design are subject to change without notice. System Laser Semiconductor laser Inputs and outputs Jack name Jack type/Output level/Load impedance DIGITAL OUT (COAXIAL) Phono jack /0.5 Vp-p/75 ohms HDMI 19-pin standard connector HDMI OUT 1*/2 * Only HDMI OUT 1 supports video output. LAN (100) 100BASE-TX Terminal USB jack Type A (For connecting a USB memory, memory...
• The Wi-Fi CERTIFIED Logo is a certification logos are trademarks. mark of Wi-Fi Alliance. • “BRAVIA” is a trademark of Sony Corporation. • The Wi-Fi Protected Setup Identifier Mark is a • MPEG Layer-3 audio coding technology and certification mark of the Wi-Fi Alliance.
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The source code for the software used in this product is subject to the GPL and LGPL, and is available on the Web. To download, please visit the following website: http://oss.sony.net/Products/Linux Please note that Sony cannot respond to any inquiries regarding the content of this source code.
Privacy Policy Code Language For Privacy Policy, please refer to [Privacy Policy] 1313 Latin 1326 Lingala in the option menu on each network service 1327 Laothian; Lao 1332 Lithuanian icon. 1334 Latvian 1345 Malagasy 1347 Maori 1349 Macedonian Network services, content and software of 1350 Malayalam 1352...
Parental control/area code For details, see [Parental Control Area Code] (page 22). Code Area 2044 Argentina 2047 Australia 2046 Austria 2057 Belgium 2070 Brazil 2090 Chile 2092 China 2093 Colombia 2115 Denmark 2165 Finland 2174 France 2109 Germany 2200 Greece 2219 Hong Kong 2248...
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(mains lead) again. Record the serial number (S/N) in the space provided below. Provide this number to your Sony dealer to get quicker action whenever you call them regarding this product. S/N _____________________________ To find out useful hints, tips and information about Sony products and services please visit: www.sony.eu/myproducts/...
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Do you have a question about the UBP-X700 and is the answer not in the manual?
Questions and answers
Not playing just dvd only plays blue ray
The Sony UBP-X700 is experiencing an issue where it plays only DVDs but not Blu-rays or 4K UHD discs. Possible reasons include:
1. Laser Malfunction: The player uses different lasers for DVDs and Blu-rays. If the Blu-ray laser is faulty or misaligned, it may not read Blu-ray or 4K UHD discs while still playing DVDs.
2. Firmware Issue: Although the user has updated the software, a corrupted update or system glitch could prevent Blu-ray playback.
3. Dirty or Damaged Optical Lens: Dust or debris on the lens may prevent it from reading Blu-ray discs, which require more precision than DVDs.
4. Disc Compatibility or Finalization: Some Blu-ray discs may not be finalized or have compatibility issues, though this is less likely since previously working discs are also affected.
5. Hardware Failure: A deeper hardware issue, such as a failing Blu-ray drive component, could cause the problem.
Possible solutions include performing a factory reset, cleaning the lens, or seeking professional repair if the problem persists.
This answer is automatically generated