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Faults and what to do about them.
en
Faults
Odours in the washing
machine.
The Å indicator has lit
up in the touch display.
Foam may also be leaking
from the detergent
drawer.
Loud noises, vibrations
and machine "wander-
ing" during the spin cycle.
The touch display does
not work while the appli-
ance is running.
There are noises after the
programme starts Active-
Oxygen Refresh Ø.
Water stains on dry laun-
dry after the ActiveOxy-
gen Refresh Ø
programme.
Noises can be heard after
the ActiveOxygen
Refresh Ø programme.
Odour has not been
removed satisfactorily
after the ActiveOxygen
Refresh Ø programme.
There is detergent resi-
due on the laundry.
When the appliance is
paused, A flashes and
è lights up.
42
Cause/remedy
Run the Drum Clean or Cottons 90 °C programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents intended for woollens or
delicates.
Have you used too much detergent?
Mix one tablespoon of fabric softener with half a litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items made
with down).
Use less detergent for the next wash cycle.
Is the appliance level? Level the appliance. ~ Page 16
■
Are the appliance's feet secured? Secure the appliance's feet. ~ Page 16
■
Have the transport braces been removed? Remove the transport braces.
■
~ Page 14
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
■
breaker/replace the fuses.
If the fault occurs repeatedly, call the after-sales service.
■
Not a fault – the appliance is filled with water to create mist; operating noises
from the fan and pump can be heard when it is doing this.
Was residual water removed before laundry was added?
■
Level the appliance. The active oxygen treatment can only work properly if
■
the appliance is levelled correctly. ~ Page 16
Active oxygen leaves a specific odour on the laundry following treatment. Shake
out the laundry briefly.
The active oxygen treatment is less effective if the drum is dirty. Run the
■
Drum Clean programme before using the appliance for the first time, and
regularly thereafter.
Have you loaded too much laundry? Do not exceed the maximum load.
■
Leave the door and detergent drawer open so that any residual water can
■
evaporate. ~ Page 36
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse or brush the laundry after washing.
■
The water level is too high. It is not possible to add laundry. Close the door
■
immediately if necessary.
Touch A to continue the programme.
■
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