Do you have a question about the KeContact P30 x-series and is the answer not in the manual?
Questions and answers
Simon Doyle
January 22, 2025
Why is my charger constantly losing contact with EV server
1 comments:
Mr. Anderson
May 14, 2025
The Keba P30 x-series charger may keep losing contact with the EV server due to network communication issues. These can be caused by incorrect configuration settings, problems with the IP address assignment (e.g., DHCP not working properly), or an unstable network connection over LAN, WLAN, WLAN access point, or GSM. Ensuring a stable network connection and correct configuration in the web interface of the master charging station can help resolve the issue.
Summary of Contents for Keba KeContact P30 x-series
Page 1
KeContact P30 x-series Charging station Configuration manual V 4.00 Translation of the original instructions...
Page 2
Specifications are subject to change due to further technical developments. Details presented may be subject to correction. All rights reserved. Gewerbepark Urfahr, 4041 Linz, Austria, Phone: +43 732 7090-0, Fax: +43 732 7309-10, KEBA AG Headquarters: keba@keba.com For information about our subsidiaries please look at www.keba.com.
Guarantee WARNING! Only the maintenance work expressly permitted by KEBA may be per- formed. Any other manipulations to the device will also result in loss of war- ranty. Configuration manual V4.00...
It is recommended to always keep the charging station up-to-date, as it con- tains functional enhancements and bug fixes. A software update is available on the KEBA website (http://www.keba.com/de/emobility/service-support/ downloads/downloads). The information and instructions for the current software package from the associated release notes must also be observed.
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Do you have a question about the KeContact P30 x-series and is the answer not in the manual?
Questions and answers
Why is my charger constantly losing contact with EV server
The Keba P30 x-series charger may keep losing contact with the EV server due to network communication issues. These can be caused by incorrect configuration settings, problems with the IP address assignment (e.g., DHCP not working properly), or an unstable network connection over LAN, WLAN, WLAN access point, or GSM. Ensuring a stable network connection and correct configuration in the web interface of the master charging station can help resolve the issue.
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