Keba KeContact P30 x-series Configuration Manual

Keba KeContact P30 x-series Configuration Manual

Charging station
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KeContact
P30 x-series
Charging station
Configuration manual V 4.00
Translation of the original instructions

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Simon Doyle
January 22, 2025

Why is my charger constantly losing contact with EV server

1 comments:
Mr. Anderson
May 14, 2025

The Keba P30 x-series charger may keep losing contact with the EV server due to network communication issues. These can be caused by incorrect configuration settings, problems with the IP address assignment (e.g., DHCP not working properly), or an unstable network connection over LAN, WLAN, WLAN access point, or GSM. Ensuring a stable network connection and correct configuration in the web interface of the master charging station can help resolve the issue.

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Summary of Contents for Keba KeContact P30 x-series

  • Page 1 KeContact P30 x-series Charging station Configuration manual V 4.00 Translation of the original instructions...
  • Page 2 Specifications are subject to change due to further technical developments. Details presented may be subject to correction. All rights reserved. Gewerbepark Urfahr, 4041 Linz, Austria, Phone: +43 732 7090-0, Fax: +43 732 7309-10, KEBA AG Headquarters: keba@keba.com For information about our subsidiaries please look at www.keba.com.
  • Page 3: Table Of Contents

    DIP switch settings................... Configuration via web interface................ 4.3.1 Main menu ..................4.3.2 User menu ..................Enabling the DHCP server................Configuration in series via USB stick ............... Functions ........................Load management in the local charging network ..........Configuration manual V4.00 © KEBA...
  • Page 4 Start charging procedure with RFID authorization ......OCPP backend ....................UDP interface....................Diagnosis and troubleshooting ................Maintenance........................ Software update....................7.1.1 Software update via web interface............. 7.1.2 Software update via USB stick (x-series only) ........Index ..........................Configuration manual V4.00 © KEBA...
  • Page 5: Introduction

    Start-up technician ● the displays and operating elements of the charging station, ● basics of network technology, ● the troubleshooting, ● the setting options on the charging station. Configuration manual V4.00 © KEBA...
  • Page 6: Intended Use

    Guarantee WARNING! Only the maintenance work expressly permitted by KEBA may be per- formed. Any other manipulations to the device will also result in loss of war- ranty. Configuration manual V4.00...
  • Page 7: Notes On This Document

    ● Operating behavior of the charging station ● Operation of the charging station ● Troubleshooting Further documentation Manuals and additional information can be found in the download area on the KEBA website at http://www.keba.com/de/emobility/service-support/downloads/downloads available: Configuration manual V4.00 © KEBA...
  • Page 8 Service technician ● Electrician Installation manual ● Start-up technician ● Service technician ● End customer ● Electrician ● Service technician ● Programmer USB Configuration Guide ● Start-up technician ● Service technician UDP Programmer's Guide ● Programmer Configuration manual V4.00 © KEBA...
  • Page 9: Safety Notes

    This symbol reminds you of the possible consequences of touching electro- statically sensitive components. Safety information Describes important safety-related requirements or informs about essential safety-related coherences. Information Identifies practical tips and useful information. No information that warns about potentially dangerous or harmful functions is contained. Configuration manual V4.00 © KEBA...
  • Page 10: General Safety Instructions

    Not observing the safety instructions can result in risk of death, injuries and damage to the device! The device manufacturer assumes no liability for re- sulting claims! Configuration manual V4.00 © KEBA...
  • Page 11: Safety Information For Personal Safety

    For details, see the installation manual. Persons who, due to their special training, expertise and experience as well as knowledge of current standards, are able to assess the work per- formed and the possible hazards. Configuration manual V4.00 © KEBA...
  • Page 12: System Overview

    The master charging station provides the following network interfaces (e.g. for connection to an OCPP backend, ...): ● ● WLAN ● WLAN access point ● GSM (optional) Slave charging stations can only be connected via LAN to a master charging station. Configuration manual V4.00 © KEBA...
  • Page 13: Lan

    The connection that is not used must be unplugged. 3.1.2 WLAN The master charging station can be connected to a router via the integrated WLAN interface. If the router is connected to the Internet, a connection to an OCPP backend can be made. Configuration manual V4.00 © KEBA...
  • Page 14: Wlan Access Point (Wlan Hotspot)

    1) Connect a mobile device to the WLAN access point. 2) Access the IP address of the WLAN access point in a web browser on the mobile device. 3) Perform configuration via the web interface, see 4.3 Configuration via interface. Configuration manual V4.00 © KEBA...
  • Page 15: Gsm

    Illustration 3-2: Insertion slot Inserting the SIM card 1) If still present, remove the indicated sticker above the SIM insertion slot. 2) Lightly press the SIM card into the slot until the spring mechanism locks. Configuration manual V4.00 © KEBA...
  • Page 16: Design Of A Local Charging Network (Master/Slave)

    The slave charging stations are connected to the master charging station via a router or switch. To enable communication between master and slave charging stations, the charging stations must be configured in the web interface, see 4 Configura- tion. Configuration manual V4.00 © KEBA...
  • Page 17: Displays And Signals

    The IP address is then assigned to the slave charging station by the master charging station. 3.2.3 Connection via router or switch If there are multiple slave charging stations, these must be connected to the master charging station via a router or switch. Configuration manual V4.00 © KEBA...
  • Page 18 DHCP server), the IP addresses must not be in the following range: 192.168.25.xxx Using a switch For a network connection using a switch, the master charging station must be configured as a DHCP server. The IP addresses are then assigned by the master charging station. Configuration manual V4.00 © KEBA...
  • Page 19: Ports For Communication In The Charging Network

    Transfer of the software update Within the network (Bootps) Transfer of the software update Within the network (Bootps) Transfer of the software update Within the network (Bootps) Transfer of the software update Within the network (Bootps) Configuration manual V4.00 © KEBA...
  • Page 20: Configuration

    ... Slot for SIM card (GSM module is ... USB interface optional) ... Ground for Ethernet1 connection DIP switch settings This DIP switch setting must be made for each master and slave charging station to enable charging station communication. Configuration manual V4.00 © KEBA...
  • Page 21: Configuration Via Web Interface

    Configuration via web interface The necessary settings (main menu "Configuration") for the communication between the charging stations are configured in the web interface. The con- figuration for the entire charging network is done via the master charging station. Configuration manual V4.00 © KEBA...
  • Page 22 The configuration label is in a pouch affixed to the manual set. For security reasons, change the password after the initial login. Illustration 4-6: Configuration label After successful login, the start page of the web interface opens. Configuration manual V4.00 © KEBA...
  • Page 23: Main Menu

    The scope of the displayed in- formation is variant-dependent. System The area offers the following options: ● Software update ● GSM signal test ● Logging ● Restart system Software update Configuration manual V4.00 © KEBA...
  • Page 24 The serial number is printed on the rating plate of the slave charging station. The source for time synchronization of the charging station (e.g. time server or OCPP backend) can also be set here. Configuration manual V4.00 © KEBA...
  • Page 25: User Menu

    If you have forgotten the web interface password, you can reset it with the displayed recovery key. Information The recovery key must be kept for the entire life of the product! Configuration manual V4.00 © KEBA...
  • Page 26: Enabling The Dhcp Server

    The configuration was saved on the USB stick in the directory *.conf file. This file can be opened and customized with a text editor on the For more information, see the "USB Configuration Guide" (available online). Configuration manual V4.00 © KEBA...
  • Page 27 If the saved configuration is only valid for exactly one master charging station, the serial number of the charging station must be added to the name of the saved configuration file. P30_[serial number].conf Configuration manual V4.00 © KEBA...
  • Page 28: Functions

    RFID card. The following chapters will first explain the displays and signals and then de- scribe the procedure for authorization using RFID. Configuration manual V4.00 © KEBA...
  • Page 29: Displays And Signals

    4 segments of RFID card or by an external input. the LED bar flash blue. All 4 segments of the LED Illuminated or- bar light up once in or- The RFID card is invalid. ange ange. Configuration manual V4.00 © KEBA...
  • Page 30: Rfid Authorization Without Ocpp Backend Connection

    ● Teach in cards: All RFID cards must be "centrally taught in" at the OCPP backend. ● "Authorization" in configuration to "ON": Each authorization request is relayed to the OCPP backend. Configuration manual V4.00 © KEBA...
  • Page 31: Start Charging Procedure With Rfid Authorization

    "public IP address" which is routed to the internal IP address (NAT). ● The firewall must be configured so that a communication between the charging station and the OCPP backend is possible. Configuration manual V4.00 © KEBA...
  • Page 32: Udp Interface

    The charging station offers the possibility of passing information and receiv- ing commands via the UDP protocol. This can be used, for example, for inte- gration into a SmartHome. Information on this can be found in the UDP Pro- gramming Guide on the KEBA website. Configuration manual V4.00 © KEBA...
  • Page 33: Diagnosis And Troubleshooting

    P30 x-series Diagnosis and troubleshooting Diagnosis and troubleshooting The FAQs on the KEBA website help to rectify possible errors that might oc- cur: http://www.keba.com/de/emobility/service-support/faqs/faqs-inbetriebnahme- techniker Configuration manual V4.00 © KEBA...
  • Page 34: Maintenance

    It is recommended to always keep the charging station up-to-date, as it con- tains functional enhancements and bug fixes. A software update is available on the KEBA website (http://www.keba.com/de/emobility/service-support/ downloads/downloads). The information and instructions for the current software package from the associated release notes must also be observed.
  • Page 35: Software Update Via Web Interface

    4) Create a new directory on the USB stick with the name "UPD". 5) Copy the downloaded *.keb file into the "UPD" directory. 6) Connect the USB stick to the USB interface of the charging station. The update starts automatically. Configuration manual V4.00 © KEBA...
  • Page 36: Index

    Switch ............ 17 LAN ............ 13 Load management ........ 28 UDP interface ..........  32 USB stick .......... 26 Master charging station ...... 16 Web interface ..........  21 WLAN ............ 13 WLAN Access Point (Hotspot) .... 14 Configuration manual V4.00 © KEBA...
  • Page 38 KEBA AG Headquarters Gewerbepark Urfahr 4041 Linz / Austria www.keba.com...

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