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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
http://www.rockwellautomation.com/support
software service packs. You can also visit our Support Center at
updates, support chats and forums, technical information, FAQs, and to sign up for product notification updates.
In addition, we offer multiple support programs for installation, configuration, and troubleshooting. For more
information, contact your local distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/services/online-phone.
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this
manual. You can contact Customer Support for initial help in getting your product up and running.
United States or Canada
1.440.646.3434
Outside United States or Canada
Use the
Rockwell Automation representative.
New Product Satisfaction Return
Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your
distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this
document, complete this form, publication RA-DU002, available at http://www.rockwellautomation.com/literature/.
Medium Voltage Products, 135 Dundas Street, Cambridge, ON, N1R 5X1 Canada, Tel: (1) 519.740.4100, Fax: (1) 519.623.8930
Online: www.ab.com/mvb
Rockwell Automation maintains current product environmental information on its website at
http://www.rockwellautomation.com/rockwellautomation/about-us/sustainability-ethics/product-environmental-compliance.page.
Publication 7000-TG002J-EN-P - March 2015
Supersedes Publication 7000-TG002I-EN-P - March 2015
you can find technical and application notes, sample code, and links to
Worldwide Locator
at http://www.rockwellautomation.com/rockwellautomation/support/overview.page, or contact your local
https://rockwellautomation.custhelp.com/
Copyright © 2015 Rockwell Automation, Inc. All rights reserved. Printed in Canada.
for software
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