Troubleshooting - Teufel Radio 3sixty Technical Description And User Manual

Troubleshooting

The following advice should help you to solve problems. If this does not help,
you will find useful information in the detailed FAQs on our website. Otherwise,
please contact our hotline (see page 3). Take note of the warranty instructions.
Problem Possible cause
No function No power supply
The small plug of the
mains adapter has
slipped out
The device The wrong source has
doesn't been selected
emit any
The volume is set to
sound
"0"
The volume of the
external player has
been set too low
No sound No Bluetooth
in Blue- tion
®
tooth
Radio 3sixty has not
mode
been selected as the
output device
Bluetooth
impaired by another
radio system (e.g. cord-
less telephone, WiFi)
No connec- No premium account
tion to
Spotify
No connec- Lost connection to
tion to Wlan or got wrong
Wlan, the parameters.
display
shows
30 • Radio 3sixty
Solution
Check the function of the socket with
another device.
Check the connection of the mains
adapter (page page 12).
Select the right source (page page 15).
Increase the volume.
Carefully increase the volume of the
external player.
®
connec- Establish a connection (see page page
26).
On the external player, select
"Radio 3sixty" as the Bluetooth
device.
®
connection Set up the Radio 3sixty and/or external
player in another location. Move to
another room to test.
You need a Spotify premium account for
playback on the Radio 3sixty.
Clear the network setting (see "Clear
network settings" on page 17) and
start the Network wizard (see "Network
wizard" on page 17).
®
output