Ensure the earphone is charged and with enough power for operation. The earphones can be used when it is in charging mode.
Ensure the earphone is on. Ensure your Bluetooth device is on. If the volume of the earphones is too low, adjust the volume to an appropriate level.
Unable to connect
Turn off the Earphone and turn it back on. The Bluetooth earphones will go into pairing mode. Select Oricom on your Bluetooth enabled device.
Poor sound quality from the Bluetooth device
Ensure placing the earphones and Bluetooth device within 33ft. (10m)
sensing distance and with no barriers.