Troubleshooting - Lenovo PHAB2 Plus Manual

This product is subject to the United States Export Administration Regulations (EAR) and has
an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to
any of the embargoed countries in the EAR E1 country list.

Troubleshooting

Insufficient memory prompt appears during app installation
Please free up some memory and try to install again.
The touch screen does not work or is not sensitive
Please hold down the On/Off button for more than 10 seconds until the device turns off. Then
switch it on again in normal way.
Device does not power on or system crashes
Please charge the battery for half an hour and then hold down the On/Off button for more
than 10 seconds until the device turns off. Then switch it on again in normal way.
There is no sound or the other person cannot hear during a call.
Please adjust the volume using the volume button.
The device cannot access the internet via wireless network
Restart the wireless router or go to Settings and restart WLAN.
The device cannot wake up from sleep mode
Please hold down the On/Off button for more than 10 seconds until the device turns off. Then
switch it on again in normal way.