Kenmore 110.3316 series Use & Care Manual page 18

First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience
Washer not performing as expected (cont.)
Not cleaning or removing
stains (cont.)
Odors
Fabric Damage
18
TROUBLESHOOTING
Possible Causes
Not using HE detergent, using too much
HE detergent.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
Using the wrong detergent
concentration level.
Monthly maintenance not done as
recommended.
Not using HE detergent, using too much
HE detergent.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged
before washing.
Fabric damage can occur if the load is
tightly packed.
Garment care instructions may not have
been followed.
Liquid chlorine bleach may have been
added incorrectly.
The suds from regular detergent can prevent washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based on load
size and soil level.
Use a higher soil level cycle option and warmer wash temperature to
improve cleaning.
If using Quick cycle, wash only a few items.
Use Whites Normal cycle for tough cleaning.
See the "Cycle Guide" to match your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
The correct detergent concentration level must be used, and the washer
must be set to the correct concentration level. See "Changing detergent
concentration level" under "Dispensers."
Run the Clean Washer cycle after every 30 washes. See "Washer Care"
in "Washer Maintenance."
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the detergent directions.
See "Washer Care" section.
Empty pockets, zip zippers, and snap or hook fasteners before washing to
avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load items in loose heaps evenly around washplate.
Load items should move freely during wash to avoid damage.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional items after washer has started.
Always read and follow garment manufacturer's care label instructions.
See the "Cycle Guide" to match your load with the best cycle.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and
unloading washer.
Do not use the liquid chlorine bleach and Oxi products at the
same time.
Solution