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US and Canadian Customers:
Océ Display Graphics Systems
13231 Delf Place, Building #501
Richmond, British Columbia, Canada
V6V 2C3
European Customers:
Océ Display Graphics Systems
6 Waltham Park
Waltham Road
White Waltham
Berkshire SL6 3TN
England
Asia Pacific Customers:
Océ Display Graphics Systems
Grand Palace Tamachi 601
4-9-18 Shibaura, Minato-ku
Tokyo, Japan 108-0023
Other:
Your regional distributor
When you call one of our customer service numbers you will be provided with telephone technical
support. Outside of office hours, you can leave a message and your call will be returned the next
working day. When you call, identify yourself as a Arizona
information:
§
The serial number of your Arizona 30
§
Your company name
§
Your name
If we are unable to resolve your problem over the telephone, field engineers can be dispatched to
your site to conduct repairs. Service visits are paid for by the customer, either under a maintenance
agreement or by purchase order or prepayment. Time and material rates are charged for any
service not covered under a maintenance agreement. Before calling to report a problem, gather as
much information about the problem as possible and have it ready to provide to the customer care
center engineer. The more information you can provide initially, the more quickly the problem
can be corrected.
48210-A
see copyright, disclosure, use and duplication information on pg ii
Ø
Copyright, Company Information and Laser Safety Standards Compliance
Service: 1-800-456-3473
Fax: 604-232-3154
Parts Orders: 1-800-295-6433 ext. 4
Service Tel: 44-0-1628-519720
Service Fax: 44-0-1628-519750
Parts Inquiries: 44-0-1628-519736
Parts Orders Fax: 44-0-1628-519751
Service: 81-3-5484-8033
Fax: 81-3-5484-2071
®
customer and provide the following
§
Your telephone number
§
Nature of the problem
iii
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