Troubleshooting - Motorola MPx220 User Manual

Troubleshooting

Check these questions first if your phone does not seem to
work properly. If you need additional help, contact the
Motorola Customer Call Center at 1-800-331-6456 (USA)
or 1-800-461-4575 (Canada).
Question
Cannot turn on
the phone?
Your voice cannot
be heard.
Cannot use
certain call
functions?
There are noises
during a phone
call.
Answer
• Is the battery empty?
• Is the battery properly
installed?
• Are the contacts on battery
and phone clean? If the
contacts appear to be soiled,
contact your dealer to clean
them.
Have you already turned on the
in-call Mute function? Turn it off if
necessary.
To use certain advanced call
functions (such as Call Forwarding
and Call Barring ), you may need to
subscribe these services to your
operator first.
Avoid using the phone near a
microwave oven, speaker or TV.
Their interference has adverse
effect to call quality.
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