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Rextron MNIP-01 User Manual

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 Chapter 1
A. Introduction.....................................................................................................................................
B. Package Contents ..........................................................................................................................
C. Optional ..........................................................................................................................................
 Chapter 2
A. Quick Start Guide ...........................................................................................................................
B. Disabling the Mouse Acceleration on the Host computer(s) and Client Computer........................
C. How to Connect your Digital KVM via IP ......................................................................................
D. Access your Digital KVM via IP and Remote Control the Host Computer(s) ...............................
A. How to login the Digital KVM via IP ..............................................................................................
B. Configure your Digital KVM via IP ................................................................................................
I.
How to Setup Personal Preferences........................................................................
II. How to Get the Snapshots....................................................................................
III. How to Remote Control the Host Computer(s)...........................................................
IV. How to Setup the IP Address for your Digital KVM via IP.......................................................
V. How to Edit the User Accounts ................................................................................................
VI. How to Setup your Digital KVM via IP System Identification.................................................21
VII. How to Strengthen your Digital KVM via IP System Security................................................22
.................................................................................................................................................25
IX. How to Setup the SNMP Agent and Configuration ..................................................................26
X. How to Setup RADIUS authentication.......................................................................................27
XI. How to Setup and Control the External Serial Consoles ..........................................................28
XII. How to Set Date and Time .......................................................................................................29
XIII. How to Update your Firmware..................................................................................................30
XIV. How yo Upload Custom Certificate...........................................................................................32
XV. How to Lookup your Digital KVM via IP System Status ...........................................................33
XVI. How to Setup Port Number .......................................................................................................34
XVII. How to Speed up your Digital KVM via IP..............................................................................35
A. Cascade Configuration....................................................................................................37
B. KVM-OSD Operations.....................................................................................................38
C. Hot Key Commands........................................................................................................41
Table of Content
Product Overview..............................................................................
Your First Time on Digital KVM via IP .............................................
Advanced Operations .......................................................................
Accessing KVM Features .................................................................37

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  • Page 1: Table Of Contents

    Table of Content  Chapter 1 Product Overview................A. Introduction............................. B. Package Contents .......................... C. Optional ............................ Chapter 2 Your First Time on Digital KVM via IP ..........A. Quick Start Guide ........................... B. Disabling the Mouse Acceleration on the Host computer(s) and Client Computer......C.
  • Page 2 To obtain the latest documentation and support information for our Digital KVM via IP products, please visit www.rextron.com ＊ The final specifications are based on the actual product.
  • Page 3 * Optional cables for PS/2 computers CBMxxxUH CBMxxxH 1-to-3 cable for PS/2 computer 1-to-2 cable for USB computer...

  • Page 4: Chapter 1 Product Overview

    Product Overview A. Introduction Thank you for purchasing Rextron Digital KVM via IP series with integrated KVM. Using the Internet or your TCP/IP enabled network, you can now remotely monitor and control critical PC servers and workstations using an industry-standard Web browser or VNC client.
  • Page 5  Chapter 2 Your First Time on Digital KVM via IP A. Quick Start Guide For this Quick Start Guide, we offer two different easy step-by-step ways, letting you setup this unit very quickly. Before doing the initial setting: I. Please make sure the latest Java software downloaded at http://www.java.com on the client computer.
  • Page 6 Step 2. Connect a CAT-5 cable to the LAN port of Digital KVM via IP, making it online. Step 3. Power up the monitor and Digital KVM via IP, the IP-OSD menu comes up automatically; simply follow the step-by-step instructions to finish the initial setup. If you would like to bring up the menu, please simply use your paperclip or pen to press the “IP SETUP”...
  • Page 7 The Second Way: Using the HyperTerminal via Serial Port Hardware Necessary for this way A Digital KVM via IP unit with a power adapter A computer with a keyboard, mouse and monitor III. A CAT-5 cable with RJ-45 connector A DB9 RS-232 null modem cable Step 1.
  • Page 8 Step 2. From your computer, select “HyperTerminal” as following. Step 3. If you never setup your HyperTerminal before, it will ask you to input your phone area code, please feel free to do so, and then click “OK”, you will get the following screen. Please type any name you prefer, for example, “abc”.
  • Page 9 Step 4. Choose the proper serial port you connect, for example, “COM1”. Step 5. Change “Bits per second” to 115200.
  • Page 10 Step 6. Press “Enter”, you will get the following screen. Step 7. Follow the instruction on the screen. For example, simply type “I” for setting your IP, type “F” for resetting everything back to factory defaults, and so on. Here is a reminder for you, please type “W” after you made any change.
  • Page 11 B. Disabling the Mouse Acceleration on the Host computer(s) and Client Computer Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to physical movements of the mouse. While this is usually a beneficial interface enhancement, it can interfere with the operation of the unit and should be disabled on the managed computers before a remote session is attempted.
  • Page 12 C. How to Connect your Digital KVM via IP Example of 16-port Digital KVM via IP Connection Example of UCIP-16 Connection...
  • Page 13 UCIP/UNIP/MNIP-08, and WMM/WUM-108D: Ports PC 1~8 only UCIP/UNIP/MNIP-04: Ports PC 1~4 only UCIP/UNIP/MNIP-01 and WMM/WUM-001: 1 Port The restrictions on functions such as cascading and the assignment of master and slave units also apply to all versions of the product.
  • Page 14 D. Access your Digital KVM via IP and Remote Control the Host computer(s) As soon as you finish the above initial settings and connections, congratulations! You are ready to enjoy remote control the host computer(s) from any corner around the whole world! Simply open up the web browser and type the IP you already setup in the Quick Start Guide and then type the right username and password.

  • Page 15: Chapter 3 Advanced Operations

     Chapter 3 Advanced Operations The Web interface is the most intuitive way to configure the Digital KVM via IP. It also offers a Java- based VNC client that you can use to control the managed computers from a remote location. The Digital KVM via IP supports any industry-standard HTML Web browser.
  • Page 16 NOTE: Before the login screen appears, your Web browser may display a warning about an invalid security certificate. This does not affect the security of your data in any way. Whenever you are prompted about a certificate security problem by your browser or the Java VNC client, always choose the option to continue.

  • Page 17: Configure Your Digital Kvm Via Ip

    B. Configure your Digital KVM via IP The Home Screen The menu list on the left hand side allows you to access all of the features to perform the configuration of the Digital KVM via IP. Each item is described in details as following: I.

  • Page 19: How To Get The Snapshots

    II. How to Get the Snapshots As the following image shown, the user can get the screen snapshot of full size, half size, quarter size, one-8 size, and one-16 size.
  • Page 20 III. How to Remote Control the Host Computer(s) Please simply click the “VNC Connect” to get the screen of host computer as the following image shown. From here, you get the fully control on the host computer like you physically sit in front of the host computer(s).

  • Page 21: How To Setup The Ip Address For Your Digital Kvm Via Ip

    IV. How to Setup the IP Address for your Digital KVM via IP Please click on Network config to get the following image..
  • Page 22 View / debug current network setup values here This link allows you to monitor the records about current login users, current connection, recent system log entries, and so on as the following image shown. Dynamic Host Configuration Protocol (DHCP) Automatic network configuration using DHCP is: Enabled/Disabled. This feature applies to the LAN port on the rear panel, and is enabled by default.

  • Page 23: How To Edit The User Accounts

    V. How to Edit the User Accounts Please click on User Accounts to get the following image. This menu will allow you to add accounts other than admin to the system. These accounts will not have the authority to change settings, but can access the Web interface and log in the VNC console.

  • Page 24: How To Setup Your Digital Kvm Via Ip System Identification

    VI. How to Setup your Digital KVM via IP System Identification Please click on System Ident to get the following image Right here, you can define the following details: • machine name • location • contact name • network address •...

  • Page 25: How To Strengthen Your Digital Kvm Via Ip System Security

    VII. How to Strengthen your Digital KVM via IP System Security Please click on Security to get the following image. This menu allows you to configure a number of settings, including: Administrator Password The administrator can change the default password for admin (recommended). Read and consider the comments and instructions on this menu before making any changes, as changing these features could make the unit inaccessible through Web configuration (i.e.
  • Page 26 Idle Session Timeout When a login session is left unused for some time, it is prudent to disconnect the user. This applies to web login sessions (via cookies) and SSH logins. This feature may be disabled by setting the value to zero. Internal Firewall Setup As an additional layer of protection, we offer an internal firewall.
  • Page 27 the admin user can blank the screen contents when another user is connected but not controlling the keyboard and mouse. With a single-user access policy, only one user may control the system. New connections are permitted, but the admin user, they will NOT be able to see or even control the host computer(s).

  • Page 28: How To Setup Your Digital Kvm Via Ip With The External Power Bar And Keyboard Mapping

    VIII. How to Setup your Digital KVM via IP with the External Power Bar and Keyboard Mapping Please click on Compatibility to get the following image. Keyboard Mapping In many parts of the world, the keyboard has extra keys and/or different layout to better suit the local language than the default US/English layout.

  • Page 29: How To Setup The Snmp Agent And Configuration

    IX. How to Setup the SNMP Agent and Configuration Please click on SNMP to get the following image. Communities Read-only Community This community is allowed to read any value and is not allowed to write or change anything. To disable read access, set this string to nothing (empty). The default value is public. Read-write Community This community is allowed to read and change any value.

  • Page 30: How To Setup Radius Authentication

    Contact Name This string is sent as the system.sysContact value. It should describe who to contact regarding this machine. Typically it includes an email address. Traps Trap/Inform Community When trap messages are sent, they are sent using this community. This should be a community that exists on your trap server.

  • Page 31: How To Setup And Control The External Serial Consoles

    While RADIUS authentication is enabled, the locally defined accounts on the KVM control over IP module will not be used, except for the SSH login. However, if a user name of the form “name.local” is given at the RADIUS prompt, the system will use “name”; check the password locally, and skip RADIUS authentication.

  • Page 32: How To Set Date And Time

    XII. How to Set Date and Time Please click on Time / Date to get the following image. Allow you to set your Digital KVM via IP to Local Time or Universal Coordinated Time (GMT). Date and time is stored without consideration for time zone. If you are controlling multiple sites in different time zones, we recommend you use GMT for all machine.

  • Page 33: How To Update Your Firmware

    XIII. How to Update your Firmware Please click on Firmware to get the following image. The firmware of Digital KVM via IP is online upgradeable, upgrading to the latest version, please login as admin. That is, only the administrator has rights to do so.
  • Page 34 Manual Upload Enter the name of the firmware file that you received from Rextron Technology Inc. into the field provided (or use the Browse... button). Press Start Upload and wait until a successful upload message is shown.

  • Page 35: How Yo Upload Custom Certificate

    XIV. How to Upload Custom Certificate Please click on Firmware and then scroll down the screen to get the following image. Upload your own certificate to replace the factory-supplied SSL certificate here. We require an RSA private key and corresponding public certificate to be combined together into one PEM file.

  • Page 36: How To Lookup Your Digital Kvm Via Ip System Status

    XV. How to Lookup your Digital KVM via IP System Status Please click on Status to get the following image. This menu shows your Digital KVM via IP system status as following: • Recent System Log: it records every log entry, including what time the user log in, what identification the user log in, and so forth.

  • Page 37: How To Setup Port Number

    XVI. How to Setup Port Number Please click on Port numbers to get the following image. This menu shows all network servers running on this machine. For the security reasons, some services may be disabled, or moved to non-standard ports.

  • Page 38: How To Speed Up Your Digital Kvm Via Ip

    XVII. How to Speed Up your Digital KVM via IP There are 2 ways to speed up the VNC screen connection. 1. Please click on Preferences to get the following image.
  • Page 39 From “Force bandwidth mode”, you can select the proper bandwidth corresponds to your network environment. Generally speaking, it’s recommended to select “Max” for the LAN users and “Min” for the WAN users. From this screen, you can do the bandwidth control. There are 4 modes available: Min, Avg, Max, and Auto.

  • Page 40: Chapter 4 Accessing Kvm Features

     Chapter 4 Accessing KVM Features (For ALL models except MNIP/UNIP/UCIP-01, WMM-001, and WUM-001) Once you can access and configure the networking component of the Digital KVM via IP, you can use it to select and control the managed computers connected to it. This section describes how to add additional KVM switches to the master unit for greater flexibility, and how to use the KVM on- screen display (KVM-OSD) system to manage your computers.

  • Page 41: Kvm-Osd Operations

    To cascade your KVMs, use a 1-to-3 PS/2 KVM cable to connect one of your Master switch’s PC 1-8 ports to the Slave KVM’s console port. When turning on your cascaded switches, turn on the Master switch before turning on any of the others. B.
  • Page 42 The color of a device name is green if it has power and is ready for operation, or, the white color means it has no power. KVM-OSD menu updates the color when it is activated. For 16-port models, pressing the PageUp and PageDown keys to view 8 other computers. Using the “...
  • Page 43 Auto Scan mode, press the left Ctrl twice, or, press any front button. Scan Type and Scan Rate set the scan pattern. Scan Type ( : More\Scan Type) determines if scanned computers must also be eye mark selected. Scan Rate ( F4 : More\Scan Rate) sets the display interval when a computer is selected before selecting the next one.

  • Page 44: Hot Key Commands

     Country Code for Sun (For UCIP-04 / 08 / 16, UNIP-04 / 08 / 16, WUM-108D / 116D only) Sun keyboards of different languages have different layouts. The KVM switch is able to emulate a Sun keyboard for a specific language type or country such as Arabic, Belgian, US, Yugoslavia, and so forth.
  • Page 45 NOTE: The Scan Type setting will determine whether computers must be eye-marked to be included in the scan. See page for details.  Manual Scan Manual Scan enables you to manually switch back and forth between powered computers: left Ctrl + left Ctrl + F2 Press the up or down arrow to select the previous or next computer in sequence.

  • Page 46: Chapter 5 How To Remotely Control The Host Computer(S)

     Chapter 5 How to Remotely Control the Host Computer(s) Accessing the VNC Interface There are three ways to communicate with the Digital KVM via IP in order to control the host computer(s). Web interface: The integrated Web server includes a Java-based VNC client. This allows easy browser-based remote control.
  • Page 47 You may need to upgrade or download your Java (http://www.java.com) support in your browser before using the VNC screen to remote control the host computer(s); however, most modern browsers come with a version of Java that is compatible with this application. The Java VNC client makes a connection back to the KVM control over IP module over port 5900 (by default) or 15900, if encrypted.

  • Page 48: Using The Vnc Menu

    Using the VNC Menu One of the unique features of this product is the VNC menu system. Whenever you see a window with a dark blue background and grey edges, this window has been inserted into the VNC data stream so that it is effectively laid over the existing video.
  • Page 49 Bandwidth: Indicates current average bandwidth coming out of the Digital KVM via IP. The second number measures round trip time (RTT) of the connection when it was first established. Resync: Re-aligns the remote and local mouse points so they are on top of each other. Redraw: Redraws the entire screen contents;...

  • Page 50: How To Use The Main Menu

    PS/2: This area will show PS/2 (as in this example) to indicate if keyboard and mouse are PS/2 signals. If Autosync appears beneath this indicator, the mouse pointers on the local mouse and the VNC session will be synchronized automatically. [1][A][S]: These flags show the state of the keyboard lights, NumLock, ShiftLock and ScrollLock respectively.

  • Page 51: How To Use The Virtkeys Menu

    　 Take Control: When multiple users are connected to the same system, use this button to take control away from another user. Only one user may control the keyboard and mouse at any time. All users see the same picture. 　...

  • Page 52: How To Use The Video Tuning Menu

    How to Use the Video Tuning Menu This menu is used to fine-tune the video picture. Auto Everything: use this button to automatically fine-tune all three adjustments. If the test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame: it indicates the number of 16x16 blocks of video that are being sent, on average, for every frame of video.

  • Page 53: Appendix A Troubleshooting

    Appendix A Troubleshooting If you are experiencing trouble with your devices, first make sure that all cables are connected to their proper ports and are firmly seated. How to bring up the IP-OSD menu? Please use your paperclip or pen to press the “IP SETUP” button once to bring up the IP-OSD menu. How to reset everything back to the factory default values? Please use your paperclip or pen to press the “RESET”...
  • Page 54 Monitor works, but keyboard and mouse do not. Make sure you haven’t swapped the keyboard and mouse cables VGA image is not clear. You may be using poor quality VGA cables. Make sure you are using UL-2919 rated, double-shielded VGA cables.
  • Page 55 Certificate warning shown while connecting via HTTPS. It is normal for a warning dialog to be shown when connecting via HTTPS. The SSL certificate we use is created when the unit is first produced. It does not contain the correct hostname (subject name) because you can change the hostname as required.

  • Page 56: Appendix B Specifications

    USB Mouse (for UCIP-01/ 04 / 08 / 16 local console Only) LAN RJ-45 Serial Supervisor (RJ-14) DB9 RS-232 Male (DTE) DC in UCIP/UNIP/MNIP-01 : 1 x HDB15 (female) Integrated KVM Cable Input UCIP/UNIP/MNIP-04: 4 x HDB15 (female) Integrated KVM Cable Input UCIP/UNIP/MNIP-08: 8 x HDB15 (female) Integrated KVM Cable...
  • Page 57 Reset button power reset (press once) reset everything back to the defaults (press and hold around 8 seconds) IP SETUP button Press once to bring up the IP-OSD, helping the user the step- by-step initial setup very easily without studying the user’s manual Regulatory Certifications FCC Class A, CE,...

  • Page 58: Appendix C Supported Protocols

    Appendix C Supported Protocols Service Description Benefits Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web redirector (to HTTPS) Convenience server to redirect all web traffic to encrypted port. Clear-text HTTP is not supported. SNMP SNMP Agent (UDP) Allows integration with existing SNMP network management systems.

  • Page 59: Appendix D Warranty Information

    During this period, the products may be returned for repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. Rextron does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

  • Page 60: Appendix E Regulatory Compliance Statements

    Appendix E Regulatory Compliance Statements This device complies with part 15 of the FCC Rules for a class A digital device and also with European standards EN55022. Operation is subject to the following conditions: (1) this device may not cause harmful interference;...

  • Page 61: Appendix F About Security Certificate Warnings

    Web browser or the VNC Java client for two different reasons. First, the CA that has issued the certificate on Rextron’s behalf may not yet be recognized as a trusted source by the computer you are using to access the Digital KVM via IP. Second, since the unit could be configured in a number different ways, it is impossible to supply a generic certificate that will match your exact network settings.

  • Page 62: Appendix G Using Optional Serial Supervisor Module (Ipmi Supported) With The R-Port

    Appendix G Using Optional Serial Supervisor Module (IPMI supported) with the R-Port (For MNIP-08/16, UCIP-01/04/08/16, UNIP-04/08/16, WMM-001/108D/116D, WUM-001/108D/116D only) Background The Digital KVM via IP offers a unique way to expand the functionality of the base product. Using R- Port on the rear panel of Digital KVM via IP, you can add up to 16 Serial Supervisors serial devices using a specialized daisy-chain technology.
  • Page 63 #: You can assign a value (1 ~ 99) to each attached serial device. This does not affect the configuration or operation of the device in any way, but is simply a means to sort this list for ease of management. Name/Description: An identifier for the Serial Supervisor device.
  • Page 64 You are now connected to the Serial Supervisor device. Commands you type will be echoed on the terminal screen. It offers a simple menu system that allows you to change its configuration settings. To access the menu press Ctrl + Shift + Space (underscore) on the keyboard to access the menu.
  • Page 65 If the Host Computer Does Not Support IPMI If the host computer you are managing with the Digital KVM via IP does not support IPMI, Rextron offers a non-IPMI solution that also works via serial port and acts as a power concentrator and a power management device: the 8 Outlet Serial Power Console and Switch.
  • Page 66 Have your model and serial number on hand. When asked, supply the technician with the code listed under Purchase Options at the bottom of the Firmware and flash memory management page. Once the order is processed, the technician will provide you with an Unlock code. Enter that code in the space provided, and click Submit.
  • Page 67 You will be presented with the IPMI Status menu (see above). Make the following changes to enable IPMI: 　 Enable IPMI (Intelligent Platform Management Interface) via serial port: select Enabled. 　 Select which serial port to use: select Front serial port (DTE pin out) since the Digital KVM via IP has DTE serial port only.
  • Page 68 From the VNC interface: click IMPI from the Bribar at the bottom of the VNC window Examples: VNC Status Report Accessing IPMI Controls There are two ways to access power controls for the managed computer. The first is through the Home screen on the Web interface.
  • Page 69 Once IPMI is enabled and functioning correctly, a set of controls will appear immediately under the thumbnail image of the host computer on the Home screen on the Web interface. NOTE that you must be logged in as admin to use this feature. From here, you have four options: Hard Reset: Equivalent to pressing the RESET button on the managed computer.

  • Page 70: Appendix H Using Optional Modem Feature

    The Digital KVM via IP contains the necessary hardware to attach a modem. To enable the modem capability, you must purchase the software option from Rextron unless you have purchased a model with the feature pre-enabled. To verify whether the modem feature is enabled on your unit, login to the Web interface as Admin, click the Setup/Admin button at the top of the page, and click Firmware and flash memory management.
  • Page 71 Connecting a Modem The Digital KVM via IP will work with virtually any Hayes-compatible modem that recognizes the standard AT command set. Some modem manufacturers offer “enterprise” grade modem products (at a premium price) that include technology to improve the stability of connections; whether this type of product would be beneficial to your application depends on whether you consider the modem connection to be mission-critical, the quality of your telecom infrastructure, and your budget for implementing this solution.
  • Page 72 Init string: leave as ATE0S0=1&K3 (see below). The baud rate dictates the connection speed between the Digital KVM via IP’s serial port and the modem, and does not affect the connection speed between the local and remote modems, as they will negotiate their own connection speed when a connection is made.
  • Page 73  PPP (Point-to-Point Protocol) must be used; no other authentication methods are supported.  TCP/IP must be installed/enabled on the computer making the connection, and must be used for the dial-up connection.  The connection must be configured to obtain a dynamic IP address. ...
  • Page 74 Modem init chat script failed The modem did not respond to the initialization string from the Digital KVM via IP. You may need to change the init string or verify the cabling and modem status. Modem init okay The modem has responded appropriately to the init string. Saw PPP startup from client A PPP authentication has occurred and a session has started.

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