CipherLab Series 8 Reference Manual
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CipherLab Series 8 Reference Manual

3g/gprs cradle
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3G/GPRS Cradle
For 8 Series Mobile Computers
Version 1.03

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  • Page 1 3G/GPRS Cradle For 8 Series Mobile Computers Version 1.03...
  • Page 2 Due to continued product development this information may change without notice. The information and intellectual property contained herein is confidential between CIPHERLAB and the client and remains the exclusive property of CIPHERLAB CO., LTD. If you find any problems in the documentation, please report them to us in writing.

  • Page 3: Important Notices

    IMPORTANT NOTICES FOR USA This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 4: For Europe

    FOR EUROPE This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: - EN 60950-1: 2006+A11:2009+A1:2010+A12:2011+A2:2013 Safety of Information Technology Equipment - EN 301 908-1 V6.2.1: 2013 Electromagnetic compatibility and Radio spectrum Matters (ERM);...

  • Page 5: Safety Precautions

    DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. The use of any batteries or charging devices, which are not originally sold or manufactured by CipherLab, will void your warranty and may cause damage to human body or the product itself.

  • Page 6: Release Notes

    RELEASE NOTES Version Date Notes 1.03 Jan. 20, 2014 Designed with the antenna inside 1.02 Nov. 09, 2012 Add: 3.1 Detect Baud Rate AT Commands (AT+BAUD) Modification: Main Menu pictures (with “DetectBaudRate” item) updated 1.01 May.25,2012 Add CE/IC Warning information 1.00 March.12,2012 Initial release...
  • Page 7 3G/GPRS Cradle. We recommend you to keep one copy of the manual at hand for quick reference or maintenance purposes. To avoid any improper disposal or operation, please read the manual thoroughly before use. Thank you for choosing CipherLab products!
  • Page 8 3G/GPRS Cradle Reference Manual 3G/GPRS CRADLE Description Description LED Indicators (POWER, TX/RX, LAN) SIM Card Slot Power Jack Note: It is recommended that the charging devices be operated at room temperature (18°C to 25°C) for optimal performance. The charging devices will not charge the battery when the temperature drops below 0°C or exceeds 40°C.

  • Page 9: Installation

    Introduction INSTALLATION 1) Remove the rubber cover at the back of the cradle. 2) Insert your SIM card and replace the rubber cover. The SIM card orientation is as shown in the illustration below, with contacts facing down. Refer to Chapter 3 Using 8000 to Configure 3G/GPRS Cradle.

  • Page 10: Hardware Features

    The following items are included in the package. Save the box and packaging material for future use in case you need to store or ship the cradle. 3G/GPRS Cradle, complete set including power adapter and supply cord Quick Start Guide Note: This manual is included in the Product CD shipped with CipherLab related products.
  • Page 11 Chapter 1 USING 3G/GPRS CRADLE The 3G/GPRS Cradle is a charging & communication cradle, specifically designed for connecting CipherLab 8000 Series Mobile Computers to WWAN via 3G/GPRS or GSM data services. Refer to Appendix I Programming Support. This chapter explains the working mode supported by the 3G/GPRS Cradle. For quick deployment, we provide a utility (.SHX) that can be downloaded to your mobile computer...

  • Page 12: Working Mode

    3G/GPRS Cradle Reference Manual 1.1 WORKING MODE 1.1.1 MODEM MODE It works as a 3G/GPRS modem. Refer to Chapter 2 How Modem Mode Works...
  • Page 13 Chapter 1 Using 3G/GPRS Cradle 1.2 UNDERSTANDING STATUS INDICATORS The cradle provides three LED indicators on the front panel to indicate status. Refer to Chapter 2 How Modem Mode Works for information on the initialization stages after powering on the cradle. Normally, when the power cord is good and properly connected, the POWER indicator will become solid.
  • Page 14 3G/GPRS Cradle Reference Manual...
  • Page 15 Chapter 2 HOW MODEM MODE WORKS Referring to the flow chart on the next page, the TX/RX and LAN indicators are used to indicate a specific stage of initialization, data connection, as well as firmware download. They are explained below (by number). 1) Initializing After powering on, the TX/RX and LAN indicators will flash in turn at the time interval of 0.25 seconds for 30 seconds, indicating the cradle is in initialization process.
  • Page 16 3G/GPRS Cradle Reference Manual...

  • Page 17: Dialing Out

    Chapter 2 How Modem Mode 2.1 DIALING OUT When the mobile computer is seated in the cradle, it can send the collected data back to a remote server, as well as download lookup files, via GSM or 3G/GPRS. When dialing out (ATDT), the LED of LAN will flash at the time interval of 0.3 seconds for 20 seconds.

  • Page 18: General Settings

    3G/GPRS Cradle Reference Manual 2.2 CONFIGURING THE CRADLE Regardless of the result of initialization, you can issue AT commands to configure the cradle, such as Perform the echo test between the mobile computer and the cradle. Write the current settings to flash or load factory defaults. Get the hardware version (Serial Number) or firmware version of the cradle.
  • Page 19 Chapter 2 How Modem Mode √ AT+APN? Get the Access Point Name (APN) currently in use. √ AT+APN= Set the Access Point Name (APN) you want to connect to. √ AT+CHAP? Get the Challenge-Handshake Authentication Protocol (CHAP) setting. √ AT+CHAP= Set the Challenge-Handshake Authentication Protocol (CHAP) setting, enable or disable.
  • Page 20 3G/GPRS Cradle Reference Manual...
  • Page 21 1) Run one of the CipherLab download utilities on your desktop computer, for example, “ProgLoad.exe”. Choose the correct interface, COM port, baud rate, file type, and browse the file system to locate the utility “8000Deploy3G.shx”.
  • Page 22 3G/GPRS Cradle Reference Manual Go through the following steps with each cradle: 7) Connect the power supply cord to a suitable power outlet. Note: After powering on, the POWER indicator will become red. The TX/RX and LAN indicators will flash in turn at the time interval of 0.25 seconds for 30 seconds, indicating the cradle is in initialization process.
  • Page 23 Chapter 3 Using 8000 to Configure 3G/GPRS Cradle 13) Disconnect the power supply cord. 14) Re-connect the power supply cord. Note: After powering on, the POWER indicator will become red. The TX/RX and LAN indicators will flash in turn at the time interval of 0.25 seconds for 30 seconds, indicating the cradle is in initialization process.
  • Page 24 3G/GPRS Cradle Reference Manual 3.1 DETECT BAUD RATE 3G Cradle with firmware version 1.03 or later provides users with the function to switch between Baud rates (57600 or 115200 bps). The default value is 57600bps; users can set Baud rate to 115200bps for greater amounts of data transmission. Select 1.
  • Page 25 Chapter 3 Using 8000 to Configure 3G/GPRS Cradle 3.2 VIEW THE SETTINGS 3.2.1 PREVIEW THE NEW SETTINGS In order to double-check the cradle configuration you are working on, information of the new settings can be previewed here. Press the Up or Down key to turn pages. PIN (for authentication) When enabled, it means you need to provide PIN code for authentication while connecting the cradle to a GSM or 3G/GPRS network.
  • Page 26 3G/GPRS Cradle Reference Manual 3.2.2 VIEW THE CURRENT CRADLE SETTINGS You may like to find out the current cradle settings, before or after configuring the cradle. Such information is especially helpful when you fail to configure the cradle. Ver: (version number) The current firmware version of user program and cradle kernel program.

  • Page 27: Configure Settings

    Chapter 3 Using 8000 to Configure 3G/GPRS Cradle 3.3 CONFIGURE SETTINGS 3.3.1 AUTHENTICATION Set or modify the security setting of your SIM card. When enabled, PIN code is required. 3.3.2 PIN CODE Set or change the PIN code used for authentication. Note: You must input the correct PIN code even though authentication is disabled! 3.3.3 SETTINGS The access point name, CHAP, and IP settings should be the same as obtained from your...

  • Page 28: Download Settings

    3G/GPRS Cradle Reference Manual 3.4 DOWNLOAD SETTINGS 3.4.1 DOWNLOAD OK After configuring settings, download new connection settings to the cradle, or the cradles one by one. 1) On your mobile computer, go to Settings | Default Set. 2) Seat your mobile computer in the cradle. Note: For initial downloading, you are advised to load the default settings to the cradle first.

  • Page 29: Reset To Defaults

    Chapter 3 Using 8000 to Configure 3G/GPRS Cradle 3.4.2 DOWNLOAD FAIL — INCORRECT PIN This error message is displayed due to the incorrect PIN. You are required to provide the correct one while re-configuring settings. 3.4.3 DOWNLOAD FAIL — PUK REQUIRED This error message is displayed due to PUK issue.
  • Page 30 3G/GPRS Cradle Reference Manual 3.5 TESTING You may find it necessary to test the basic functionalities of the cradle. Seat your mobile computer in the cradle and run the Echo Test utility on your desktop computer. Note: (1) Echo Test – Dial GSM and Dial 3G/GPRS are for internal testing. (2) CMU200 Test is for manufacturing use.
  • Page 31 Chapter 3 Using 8000 to Configure 3G/GPRS Cradle 3.5.2 GSM TEST On your desktop computer, select [Modem - TAPI] and change settings if necessary. For an external modem device, select [Modem – COM] and change settings if necessary. Then, click [Start]. On your mobile computer, go to Test | Echo Test | GSM Test.

  • Page 32: Signal Level

    3G/GPRS Cradle Reference Manual 3.5.3 SIGNAL LEVEL Show you the information about 3G/GPRS signal quality received through cradle. 1) On your mobile computer, go to Test | Signal Level. 2) Seat your mobile computer in the cradle. Note: Don’t remove the mobile computer from the cradle before pressing [ESC] to exit the process of implementing signal level function.

  • Page 33: Upgrading Firmware

    Chapter 4 UPGRADING FIRMWARE 4.1 DOWNLOAD VIA MOBILE COMPUTER The 3G/GPRS Cradle allows you to upgrade firmware via the mobile computer. When firmware upgrade is available, download the utility “8000Deploy3G.shx” to your mobile computer. Warning: DO NOT upgrade firmware unless the version of firmware is newer than that your cradle has.
  • Page 34 5) When the cradle is ready to download a new program, the TX/RX and LAN indicators will flash. 6) Exit HyperTerminal. 7) Run CipherLab download utility, such as ProgLoad.exe, on your computer. 8) During downloading, the TX/RX and LAN indicators will flash. 9) The 3G/GPRS Cradle will restart itself automatically upon completion of program...

  • Page 35: Specifications

    SPECIFICATIONS 8001 GPRS CRADLE Processor & Memory 16-bit CMOS, low power consumption Memory Firmware upgradeable Power Adapter Input AC 100~240 V, 50/60 Hz Output 5V DC Power Consumption Standby 200 mW : 40 mA for cradle only 280 mW : 56 mA when battery is charged to full 2850 mW : 570 mA while charging 3150 mW...
  • Page 36 3G/GPRS Cradle Reference Manual EGSM 850/900 輸出功率為 Class 4 (2W) GSM 1800/1900 輸出功率為 Class 1 (1W) Temperature Operating -10 °C to 55 °C Storage -20 °C to 70 °C Humidity Operating 10% to 90%, non-condensing Storage 5% to 95%, non-condensing...
  • Page 37 Specifications 8001 3G CRADLE Processor & Memory 32-bit MCU Memory Firmware Upgradeable Power Adapter Input AC 100~240 V, 50/60 Hz Output 5V DC 2000mA Power Consumption Standby 80 mA : Cradle only, no terminal : Established connection : No communication Operating 450 mA : Dial-out, data transmission...
  • Page 38 3G/GPRS Cradle Reference Manual Radio Mode Band Power Class Power Class WCDMA/HSPA 800/850/900/1900/ 2100 MHz GSM/GPRS 850/900 MHz 1800/1900 MHz EDGE 850/900 MHz 1800/1900 MHz Baud rate = 57600 bps (default) or 115200 bps Temperature Operating -10 °C to 60 °C Storage -20 °C to 70 °C Humidity...

  • Page 39: Programming Support

    Appendix I PROGRAMMING SUPPORT You may edit your own code for the mobile computer to communicate with the 3G/GPRS Cradle via the Cradle-IR interface. Refer to a separate programming guide. MODEM MODE An example is provided below. char c; SetCommType(1,COMM_IR); /*Set COM1 for IR*/ open_com(1,BAUD_57600|DATA_BIT8|PARITY_NONE|HANDSHAKE_NONE);...
  • Page 40 3G/GPRS Cradle Reference Manual...
  • Page 41 Appendix II AT COMMANDS The table below lists the AT commands supported for establishing a connection via GSM or 3G/GPRS separately. You can click the desired command below for more information. 3G/GPRS AT Commands Description Mode Mode √ √ Get echo from the cradle. √...
  • Page 42 3G/GPRS Cradle Reference Manual √ AT+IP= Set the fixed IP address of the cradle. √ √ AT+KVER? Get the firmware version of the cradle kernel program. √ AT+PSW? password Challenge-Handshake Authentication Protocol (CHAP). √ AT+PSW= password Challenge-Handshake Authentication Protocol (CHAP). √...

  • Page 43: At Command Syntax

    Appendix II AT Commands AT COMMAND SYNTAX The "AT" or "at" prefix must be set at the beginning of each command line and enter <CR> is used to terminate a command. Commands are usually followed by a response as "<CR><LF><response><CR><LF>". Parameter […] Specify user-definable parameter values, which may be <text>...
  • Page 44 3G/GPRS Cradle Reference Manual Execution Command Response AT<CR> <CR><LF>OK<CR><LF> Example Remarks This command is for the echo test between the mobile computer and the cradle. It is suggested to issue the command “AT” every five seconds for best practice, in order to check whether the mobile computer is seated in the cradle.
  • Page 45 CONNECT ATDT192.168.6.176:21 Cannot connect to a remote host via NO CARRIER 3G/GPRS access point. [0x8005] ATDTgprs.Cipherlab.com.tw:20009 Connect to a remote host by host name successfully, via the 3G/GPRS access point. CONNECT Cannot connect to a remote host by host ATDTdynamicIP.xyznet.org.tw:20000 name via 3G/GPRS access point.
  • Page 46 3G/GPRS Cradle Reference Manual appears, providing further information on the connection error and it will always include a 6-digit error code. Refer to the Error Codes table for more information. See Also AT+DLMT (GSM) AT+APN, AT+CHAP, AT+DHCP, AT+DLMT (3G/GPRS), Escape Sequence <+++> Back to the Supported AT Commands.
  • Page 47 Appendix II AT Commands Execution Command Response ATF<CR> <CR><LF>OK<CR><LF> Example Remarks This command is for loading factory defaults, as shown below. Parameters Defaults Description unsigned char PINCode[9] ‘0000’ PIN (Personal Identity Number) of SIM card; an access code of 4~8 digits unsigned char internet...
  • Page 48 3G/GPRS Cradle Reference Manual Execution Command Response ATW<CR> <CR><LF>OK<CR><LF> Example Remarks This command is to write the current settings to flash. See Also Back to the Supported AT Commands.
  • Page 49 Appendix II AT Commands AT+APN Read Command Response AT+APN?<CR> <CR><LF>[AP_Name]<CR><LF> Example Access Point “internet” is in use. AT+APN? internet Write Command Response AT+APN=[AP_Name]<CR> <CR><LF>OK<CR><LF> Example Change Access Point name AT+APN=emome “emome”. Remarks The Read command is to get the Access Point Name (APN) that is using currently. The Write command is to set the Access Point Name (APN) you want to connect to.
  • Page 50 3G/GPRS Cradle Reference Manual AT+BAUD * only for 3G Cradle Write Command Response AT+BAUD=[Parameter]<CR> <CR><LF>OK<CR><LF> Example AT+BAUD=1 Set Baud rate to 115200 successfully AT+BAUD=0 Set Baud rate to 57600 successfully Remarks Once the Baud rate setting is changed, system will immediately have the setting take effect and save it.
  • Page 51 Appendix II AT Commands AT+CHAP Read Command Response AT+CHAP?<CR> <CR><LF>DISABLE<CR><LF> <CR><LF>ENABLE<CR><LF> Example AT+CHAP? CHAP is disabled currently. DISABLE Write Command Response AT+CHAP=[Parameter]<CR> <CR><LF>OK<CR><LF> <CR><LF>ERROR<CR><LF> Example AT+CHAP=1 Enable CHAP successfully. Remarks The Read command is to get the Challenge-Handshake Authentication Protocol (CHAP) setting. The Write command is to set the Challenge-Handshake Authentication Protocol (CHAP) setting, enable or disable.
  • Page 52 3G/GPRS Cradle Reference Manual AT+CLCK=SC Read Command Response AT+CLCK=SC,2<CR> <CR><LF>+CLCK:[Parameter]<CR><LF> Example PIN authentication is disabled. AT+CLCK=SC,2 +CLCK:0 Write Command Response AT+CLCK=SC,[Parameter],[PIN]<CR> <CR><LF>OK<CR><LF> <CR><LF>+CME ERROR<CR><LF> Example AT+CLCK=SC,1,0000 Enable PIN authentication, using PIN code “0000” AT+CLCK=SC,2, Command syntax is incorrect! +CME ERROR Remarks The Read command is to get the information about whether PIN authentication is applied to the facility lock of SIM card.
  • Page 53 Appendix II AT Commands AT+CPIN Read Command Response AT+CPIN?<CR> <CR><LF>+CPIN:READY<CR><LF> <CR><LF>+CPIN:SIM PIN<CR><LF> <CR><LF>+CPIN:SIM PUK<CR><LF> Write Command Response AT+CPIN =[PIN]<CR> <CR><LF>OK<CR><LF> AT+CPIN =[PUK],[New_PIN]<CR> <CR><LF>ERROR<CR><LF> Example AT+CPIN? code already been entered successfully, or the PIN authentication is +CPIN: READY disabled. AT+CPIN=0000 ERROR AT+CPIN? PIN code is required.
  • Page 54 3G/GPRS Cradle Reference Manual AT+CPWD=SC Write Command Response AT+CPWD=SC,[Old_PIN],[New_PIN]<CR> <CR><LF>OK<CR><LF> <CR><LF>ERROR<CR><LF> Example AT+CPWD=SC,0000,2008 Change PIN code “0000” to “2008” Command syntax is incorrect! AT+CPWD=SC,2008 ERROR Remarks The Write command is to change PIN code of SIM card. [Old_PIN] is a string for the current PIN code, and [New_PIN] is a string for the new PIN code. PIN (Personal Identity Number) is a 4~8 digit access code which can be used to secure your SIM card from use.
  • Page 55 Appendix II AT Commands AT+DHCP Read Command Response AT+DHCP?<CR> <CR><LF>ENABLE<CR><LF> <CR><LF>DISABLE<CR><LF> Example AT+DHCP? DHCP is currently enabled. ENABLE Write Command Response AT+DHCP=[Parameter]<CR> <CR><LF>OK<CR><LF> <CR><LF>ERROR<CR><LF> Example AT+DHCP=0 Disable DHCP successfully. Remarks The Read command is to get the Dynamic Host Configuration Protocol (DHCP) setting. The Write command is to set the Dynamic Host Configuration Protocol (DHCP) setting, enable or disable.
  • Page 56 3G/GPRS Cradle Reference Manual AT+DLMT Read Command Response AT+DLMT?<CR> <CR><LF>ENABLE:[HEX]<CR><LF> <CR><LF>DISABLE<CR><LF> Example AT+DLMT? Delimiter check applied, character “0x0d” is in use currently. ENABLE:0x0d AT+DLMT? No delimiter check. DISABLE Write Command Response AT+DLMT=[Parameter](,HEX)<CR> <CR><LF>OK<CR><LF> <CR><LF>ERROR<CR><LF> Example AT+DLMT=1,0x0a Enable delimiter check successfully, and the character “0x0a”...
  • Page 57 Appendix II AT Commands AT+DOWNLOAD Execution Command Response AT+DOWNLOAD<CR> <CR><LF>OK<CR><LF> Example AT+DOWNLOAD Remarks This command is to upgrade firmware, either downloading a user program or kernel program to the cradle. After replying with the message “OK”, the cradle will enter the Download Mode. The TX/RX and LAN indicators will flash to indicate the cradle is ready for downloading.
  • Page 58 3G/GPRS Cradle Reference Manual AT+ERR Read Command Response AT+ERR?<CR> <CR><LF>[dddd]<CR><LF> Example AT+ERR? 0b00 Remarks This Read command is to get the error code for the initialization procedure. [dddd] is the last 4 digits of the error code, which is a hexadecimal number starting with “0x”. Refer to the Error Codes table for more information.
  • Page 59 Appendix II AT Commands AT+IP Read Command Response AT+IP?<CR> <CR><LF>[IP]<CR><LF> Example The fixed IP assigned to the cradle is AT+IP? 192.168.1.2 192.168.1.2 Write Command Response AT+IP=[IP]<CR> <CR><LF>OK<CR><LF> <CR><LF>ERROR<CR><LF> Example AT+IP=192.168.2.100 Assign 192.168.2.100 cradle successfully. AT+IP=192.168.8 The dotted-decimal format is incorrect! ERROR Remarks The Read command is to get the fixed IP address of the cradle.
  • Page 60 3G/GPRS Cradle Reference Manual AT+KVER Read Command Response AT+KVER?<CR> <CR><LF>[Kernel_Version]<CR><LF> Example AT+KVER? KVer: 1.00 Remarks This Read command is to get the firmware version of the cradle kernel program. [Kernel_Version] is a string that identifies the kernel; it will be updated after having downloaded a different kernel program to the cradle.
  • Page 61 Appendix II AT Commands AT+PSW Read Command Response AT+PSW?<CR> <CR><LF>[Password]<CR><LF> Example The current CHAP password is “123456”. AT+PSW? 123456 Write Command Response AT+PSW=[Password]<CR> <CR><LF>OK<CR><LF> Example AT+PSW=123456 Set “123456” for CHAP password. Remarks The Read command is to get the password for Challenge-Handshake Authentication Protocol (CHAP).
  • Page 62 3G/GPRS Cradle Reference Manual AT+SN Read Command Response AT+SN?<CR> <CR><LF>[Serial_Number]<CR><LF> Example AT+SN? EK8001024 Remarks This Read command is to get the serial number of the cradle. [Serial_Number] is a read-only string that identifies the hardware. See Also AT+KVER, AT+VER Back to the Supported AT Commands.
  • Page 63 Appendix II AT Commands AT+USER Read Command Response AT+USER?<CR> <CR><LF>[UserName]<CR><LF> Example The current CHAP user name is “Vodafone”. AT+USER? Vodafone Write Command Response AT+USER=[UserName]<CR> <CR><LF>OK<CR><LF> Example Set “Vodafone” for CHAP user name. AT+USER=Vodafone Remarks The Read command is to get the user name for Challenge-Handshake Authentication Protocol (CHAP).
  • Page 64 3G/GPRS Cradle Reference Manual AT+VER Read Command Response AT+VER?<CR> <CR><LF>[UserProgram_Version]<CR><LF> Example AT+VER? Ver: 1.00 Remarks This Read command is to get the firmware version of user program. [UserProgram_Version] is a string that identifies the firmware; it will be updated after having downloaded a different user program to the cradle.
  • Page 65 Appendix II AT Commands AT+CGSN Read Command Response AT+CGSN?<CR> <CR><LF>[ddddddddddddddd]<CR><LF> Example AT+CGSN? 357249015466586 Remarks This Read command is to get IMEI information. [ddddddddddddddd] is the 15-digit IMEI number. See Also Back to the Supported AT Commands.

  • Page 66: Error Codes

    3G/GPRS Cradle Reference Manual ERROR CODES The provision of error codes is to assist engineers in debugging the firmware. Please contact your sales representative to submit your request for interpretation of an error code. An error code is a 6-digit hexadecimal number (always starting with “0x”). Refer to the Error Codes table for more information.
  • Page 67 Appendix II AT Commands 8012 Unable to transmit link control packets 8021 No buffer space for password authentication packets 8022 Unable to transmit password authentication packets 8031 No buffer space for IP control packets 8032 Unable to transmit IP control packets 8074 Connection terminated during link control negotiation 8084...

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