AudioCodes Mediant E-SBC
A
Troubleshooting
This section describes issues that can be encountered and shows how to solve them.
A.1
Connecting to CLI
Connect to the device's serial port labeled CONSOLE connecting a standard RJ-45 to DB-9
female serial cable to a PC (sold separately). Connect to the console CLI and then:
1.
Establish a serial communication (e.g., Telnet) with the device using a terminal emulator
program such as HyperTerminal, with the following communication port settings:
•
Baud Rate: 115,200 bps
•
Data Bits: 8
•
Parity: None
•
Stop Bits: 1
•
Flow Control: None
2.
At the CLI prompt, type the username (default is Admin - case sensitive):
Username: Admin
3.
At the prompt, type the password (default is Admin - case sensitive):
Password: Admin
4.
At the prompt, type the following:
enable
5.
At the prompt, type the password again:
Password: Admin
A.2
Enabling Logging on CLI
To enable the device to send the error messages (e.g. Syslog messages) to the CLI console,
use the following commands:
1.
Start the syslog on the screen by typing:
debug log
2.
Enable SIP call debugging
debug sip 5
3.
Stop Syslog on the screen by typing:
no debug log
BroadCloud SIP Trunk
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A. Troubleshooting
AudioCodes Mediant E-SBC