EdgeStar CWD1550W Service Manual
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EdgeStar CWD1550W Service Manual

EdgeStar CWD1550W Service Manual

Edgestar combo washer dryer
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Document Type: Service Manual
Version: V1.0 10202017
SERVICE MANUAL
EdgeStar Combo Washer Dryer
MODEL:
CWD1550W, CWD1550S, CWD1550BL
CAUTION: READ ALL SAFETY PRECAUTIONS IN THIS
MANUAL BEFORE SERVICING THE UNIT
EdgeStar, 8606 Wall St, Suite 1800, Austin, TX 78754
support.edgestar.com • service@edgestar.com • edgestar.com
*Warranty service should be performed by an authorized service representative only.

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Summary of Contents for EdgeStar CWD1550W

  • Page 1 CWD1550W, CWD1550S, CWD1550BL CAUTION: READ ALL SAFETY PRECAUTIONS IN THIS MANUAL BEFORE SERVICING THE UNIT EdgeStar, 8606 Wall St, Suite 1800, Austin, TX 78754 support.edgestar.com • service@edgestar.com • edgestar.com *Warranty service should be performed by an authorized service representative only.

  • Page 2: Table Of Contents

    Contents SAFETY PRECAUTIONS ................................. 1 CLEANING AND MAINTENANCE ............................4 TROUBLESHOOTING ................................6 ERROR CODES ..................................8 WIRING DIAGRAM AND TERMINALS ..........................13 TROUBLESHOOTING CHART .............................. 15 TROUBLESHOOTING FLOWS .............................. 16 SERVICE AND DISASSEMBLY STEPS ............................ 28 SPECIFICATIONS ................................. 35 SAFETY PRECAUTIONS WARNING: This manual and the information contained herein is intended for use by certified technicians.

  • Page 3: Electrical Safety

    Electrical Safety  Do not exceed the power outlet ratings.  It is recommended that the Combo Washer / Dryer be connected on its own circuit.  A standard electrical supply (115 V, 60Hz), that is properly grounded in accordance with the National Electrical Code and all state and local codes and ordinances is required.

  • Page 4: General Safety

    General Safety  Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.  Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.

  • Page 5: Cleaning And Maintenance

    CLEANING AND MAINTENANCE Exterior Cabinet: Never use solvent based, abrasive cleaners, harsh chemicals, or steel wool to clean your unit as they can damage the finish. The cabinet and door may be cleaned with a mild, non-abrasive detergent and lukewarm water solution. Use a soft sponge and rinse with clean water. Wipe with a soft clean towel to prevent water spotting.
  • Page 6 1. Close the water valve(s) entirely. 2. Select any procedure on Control Knob and press the “Start/Pause” button and let run for about 40 seconds. This will draw existing water out of the supply lines and into the tub. 3. Unscrew the supply hose(s) from the backside of the unit. 4.

  • Page 7: Troubleshooting

    Freeze Prevention and Help: If your washing machine is located in the room where it can get frozen easily, please drain the remaining water inside drain pipe and inlet pipe thoroughly. Remove the remaining water in the inlet pipe and drain pump. If unit experiences a freeze when water has not been preventatively drained, please follow the below instructions.
  • Page 8 Code How to test When “t02” is displayed on LED, “Error code check” function can be activated by pressing the “Start/Pause” button. Then the latest error code will be displayed on LED. You can check the 10 most recent error codes by turning the knob to show each error code. When “t03”...

  • Page 9: Error Codes

    ERROR CODES Error Possible Error Unit Action Solution description Code Cause If the washer fills very slowly, the water Low Water pressure from water supply may be too Pressure from low. If the water inlet valve isn't leaking House Supply and there are no other symptoms this problem does not need to be corrected.
  • Page 10 Error Error Possible Unit Action Solution description Code Cause Sometimes just restart the unit can Restart solve the problem. Water inlet If the washer is overflowing, the water valve inlet valve has failed and it must be (The voltage on replaced.
  • Page 11 Error Error Possible Unit Action Solution description Cause Code If the door will not latch, the door lock assembly might be defective. If the door Door Lock won’t latch, check the door to see if the door is closed before replace it. Door will not Unit will stop locked after 3...
  • Page 12 Error Error Possible Unit Action Solution description Cause Code The temp sensor If the temp sensor is failed, the heater failed. will not work next time. Water heater Unit will work The heater Check the heater. will not work normally failed.
  • Page 13 Error Possible Error description Unit Action Solution Cause Code The main PCB can get Unit can’t work E80, E81 signal from display PCB Unit can’t work E50/E52 Inverter PCB over load Inverter module Unit can’t work E50/E53 temperature failure Motor speed signal Unit will stop operation E50/E55 lost...

  • Page 14: Wiring Diagram And Terminals

    WIRING DIAGRAM AND TERMINALS...
  • Page 15 Port Definitions Port Name on PCB Definition CN1-1 CN1-1: DISPENSER MOTOR_L CN1-2 CN1-2: HOT_VALVE _L CN1-3 CN1-3: COLD_VALVE_1 _L CN2-1 CN2-1: Water sensor 1 CN2-2 CN2-2: Water sensor GND CN2-3 CN2-3: Water sensor 2 CN3-1 CN3-1: PUMP RTN CN3-2: NEUTRAL CN3-2 CN3-3: DOOR LOCK LINE CN3-3...

  • Page 16: Troubleshooting Chart

    TROUBLESHOOTING CHART Description Solution The washing machine Close the washing machine's door. does not work Water leakage Correctly connect the inlet water pipe. The spin speed of drum Reload and distribute the laundry evenly in the drum. is abnormal There is the peculiar Run a Clean cycle without any clothes.

  • Page 17: Troubleshooting Flows

    TROUBLESHOOTING FLOWS Drain Error (E11, E20, E21) Does not drain or drain time takes too long (E11, E20, E21) Check the pump filter Check the wires for open Replace the harness if open circuit detected. circuit. The resistance of coil should Check the pump.
  • Page 18 Water Heating Error ( E34, E35, E36 ) Be sure to verify water exists in drum to allow for Heater not working (E34, E35, E36) heating. If no water, heating will not occur. Check wiring connections NTC sensor thermistor measured values Temperature Rated Maximum...
  • Page 19 Door Lock Error – Door Will Not Lock ( E30 ) Door will not lock (E30) Is door closed correctly? Check the wire connection. Is the terminal connected correctly? Check wires for open circuit. Step 1: Check the resistance between Pin 2 and Pin 3 with the Slipper Held right as figure below.
  • Page 20 No Water or Water Fill Time Too Slow ( E10 ) No Water or Water Fill Time Too Slow (E10) Drain height should be between 24” and 40” from Drain Hose Installation Issue? the bottom of the washing machine Check water supply valve to ensure fully open The water pressure should measure between Check the water pressure 0.05MPa to 1MPa (7.25 PSI to 145 PSI)
  • Page 21 Overflow Malfunction Error ( E12, E33 ) Overflow Error (E12, E33) The resistance on coil should be between 3-5KΩ. Check water inlet valve Replace the harness if open circuit detected. Check the wire connection to pressure switch. Check the wires for open circuit. Step 1: Check the resistance between terminal 1 and 3 with universal meter.
  • Page 22 Drum Will Not Rotate Drum is stuck or will not rotate / spin Shut down the power. If the drum can’t rotate, check the drum for blockage or Open the door and Rotate the drum. replace the drum system. Does drum rotate manually? Is motor running? Check the drive belt.
  • Page 23 Unit will not Dry or Drying Insufficient (E37, E38, E3A) Unit will not Dry or Drying Insufficient (E37, E38, E3A) Is drum rotating? If not, refer to ‘Drum Will Not Rotate’ section. Check water inlet value (E10) Check cold water valve and drying water inlet valve. Check overload protectors attached to heater to see if tripped...
  • Page 24 Temperature Sensor Table Temperature – Resistance Chart T [°C] T [°F] R_soll [Ohm] R_min [Ohm] R_max [Ohm] 15768 15031 16505 12259 11718 12800 9609 9209 10008 7584 7287 7881 6031 5809 6253 4828 4661 4995 3890 3764 4016 3154 3059 3249 2573 2500...
  • Page 25 Abnormal Noise Abnormal Noise Check that Shipping Bolts and Base Packing were removed. Has all foam packaging been removed ? Noise during spin cycle? Items can clump together causing imbalance in the drum. Separate clothes to balance properly and re- run spin cycle.
  • Page 26 Door Will Not Unlock / Door Stuck (E31) Door Will Not Unlock / E31 Error Open coin trap service panel on bottom front right of unit. Is there water in drum? Drain water manually. Check pump filter / coin trap Clean the coin trap filter if blocked.
  • Page 27 No Power No Power Check power supply and confirm proper input voltage (AC 115V~60Hz) Replace the harness if failed. Check inner wire connections Replace the PCB's Detergent or Softener Not Flowing Into Unit Detergent or softener not flowing into unit properly Refer to ‘...
  • Page 28 Water leak from dispenser Water leak from dispenser Is dispenser tray damaged or warped? Replace the dispenser tray if broken. I: Pre-wash: detergent or powder. Is detergent or softener placed in wrong II: main wash: detergent, bleach. compartment? : Additive: fabric softener Clean the drawer and dispenser Has detergent become caked or hardened in dispenser?

  • Page 29: Service And Disassembly Steps

    SERVICE AND DISASSEMBLY STEPS Check and Replace PCB’s Tools Description Needed Step 1: Phillips Head Remove the Screwdriver Top Cover Assembly Disassemble the two screws fixing the Top Cover Assembly on the back of the unit. Slide the Top Cover backwards to remove. Step 2: No tools needed...
  • Page 30 Service Water Inlet Valves / Water Level Switch / Capacitor / Electric Filter Tools Description Needed Step 1: Phillips Head Remove the Screwdriver Top Cover Assembly Disassemble the two screws fixing the Top Cover Assembly on the back of the unit. Slide the Top Cover backwards to remove. Step 2: Phillips Head Screwdriver...
  • Page 31 Service Dryer Heater / Fan Motor / Temperature Sensors Tools Description Needed Step 1: Phillips Head Remove the Screwdriver Top Cover Assembly Disassemble the two screws fixing the Top Cover Assembly on the back of the unit. Slide the Top Cover backwards to remove. Step 2: Phillips Head 1 –...
  • Page 32 Service the Pump / Inverter Motor / Inverter Module / Choke Tools Description Needed Step 1: Phillips Head Remove the Screwdriver back panel Remove the 4 (four) screws that secure the back panel in place. Step 2: Phillips Head Lay the unit side Screwdriver Remove the 2 (two) screws that secure down and...
  • Page 33 Service the Pump / Inverter Motor / Inverter Module / Choke - Continued Tools Description Needed Step 5: Phillips Head Check and Screwdriver replace the Inverter Module Remove the 2 (two) screws that secure the Inverter module. Pay attention to the grounding wires. Step 6: No tools Check the Water...
  • Page 34 Service the Door Lock / Water Heater / NTC Tools Description Needed Step 1: No tools Disconnect the needed Front panel from the drum Find the Spring around the rubber Door Seal and pull it out from the slot. Step 2: No tools Check and needed...
  • Page 35 Service the Door Lock / Water Heater / NTC - Continued Tools Description Needed Step 5: Phillips Head Open the Lint / Screwdriver Coin Trap Door Access Panel Remove the 4 screws that secure the access panel to the pump. Step 6: Remove the 4 (four) screws that Phillips Head...

  • Page 36: Specifications

    SPECIFICATIONS Power supply 120V/60Hz Capacity (Cuft) IMEF (Cuft/kWh/cycle) 2.05 IWF (gallons/cycle/cuft) 3.79 Certification, safety Motor drive Inverter motor Cycle selection Water level selection Auto Temperature selection Soil selection Spin speed selection Max. spin speed 1200rpm Digital display Cycle status indicate Remaining time display Add a garment delay start...
  • Page 37 DATE REVISION NOTES: 10/20/2017 Initial Document EdgeStar, 8606 Wall St, Suite 1800, Austin, TX 78754 support.edgestar.com • service@edgestar.com • edgestar.com *Warranty service should be performed by an authorized service representative only.

This manual is also suitable for:

Cwd1550sCwd1550bl

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