1. Manuals
  2. Brands
  3. Firich Enterprise Manuals
  4. Touch terminals
  5. RichPOS 3600
  6. User manual

Firich Enterprise RichPOS 3600 User Manual

12”/15”/17” p4 high-performance pos system
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
U
s
e
r
'
s
M
a
n
u
a
l
U
s
e
r
'
s
M
a
n
u
a
l
RichPOS 3600
12"/15"/17"
P4 High-Performance POS system

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the RichPOS 3600 and is the answer not in the manual?

Questions and answers

Related Manuals for Firich Enterprise RichPOS 3600

Summary of Contents for Firich Enterprise RichPOS 3600

  • Page 1 RichPOS 3600 12”/15”/17” P4 High-Performance POS system...
  • Page 2 Firich Enterprise Co., Ltd. Information provided in this manual is intended to be accurate and reliable. However, Firich Enterprise Co., Ltd assumes no responsibility for its use, nor for any infringements upon the rights of third parties, which may result from its use.
  • Page 3 Safety and Warranty 1. Read these safety instructions carefully. 2. Keep this user's manual for later reference. 3. Disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. 4.

  • Page 4: Table Of Contents

    Introduction RichPOS-3600 Introduction....................1 A Quick Tour for RichPOS-3600 ................... 2 RichPOS-3600 Dimension....................3 Rear I/O Panel........................4 Packing List ........................... 4 Hardware Installation and Upgrading 2.5” Hard Disk Drive Installation ..................5 2nd Display (LCD/VFD) Installation................6 Memory (DDRII RAM) / Compact Flash Card (CF) Installation ........7 MCR Parameter Modification ..................
  • Page 5 9000CB2030 I/O Board Pin Definition ................45 Mother Board BIOS Setup (AWARD) .................. 47 Introduction........................47 Entering Setup......................47 Standard CMOS Setup....................48 Advanced BIOS Features..................... 48 Advanced Chipset Features ..................49 Integrated Peripherals ....................50 Power Management Setup ................... 52 PnP/PCI Configurations....................

  • Page 6: Introduction

    RICHPOS-3600 RichPOS-3600 Introduction RichPOS 3600 is a decent solution for high-performance-required application. The integrated and modulized design of the system effectively increases the reliability of the product and therefore makes it an optimal choice for retail or any public service markets.

  • Page 7: A Quick Tour For Richpos-3600

    RICHPOS-3600 A Quick Tour for RichPOS-3600 Before you start, take a moment to become familiar with RichPOS-3600. Display Display Power LED Identification Device System Venting Hole Display HDD Location Power Button External I/O...

  • Page 8: Richpos-3600 Dimension

    RICHPOS-3600 RichPOS-3600 Dimension...

  • Page 9: Rear I/O Panel

    RICHPOS-3600 Rear I/O Panel I/O Port Connector Type Description Line Out Earphone connector Connect the speakers to this port USB type A connector Standard USB connector for external device DC-in DC Power connector Connect the power adaptor to this port COM5、COM6 VFD / RJ45 connector This RJ45 port can be used to attach a VFD customer display or serve as an additional serial...

  • Page 10: Hardware Installation And Upgrading

    RICHPOS-3600 Do not remove the rear cover until you have verified that no power is supplied to the system. Power must be switched off and the power cord must be unplugged. Every time you service the system, you should be aware of this.

  • Page 11: 2Nd Display (Lcd/Vfd) Installation

    RICHPOS-3600 4. Place HDD on the tray with PCB side upward (no screw needed). Position Position 5. Slide in the HDD tray back to the system (no cabling needed). 7. Fix the HDD tray with the screw. 8. Connect the power cord to the system. 2nd Display (LCD/VFD) Installation 1.

  • Page 12: Memory (Ddrii Ram) / Compact Flash Card (Cf) Installation

    RICHPOS-3600 2. Slide in the 2 display set and screw it on the system (no cabling needed) Memory (DDRII RAM) / Compact Flash Card (CF) Installation Unscrew and remove the bottom cover Install the DDRII RAM or CF you require Restore the bottom cover MCR Parameter Modification This option is for users who need to customize the MCR parameters for a particular task.

  • Page 13: Cash Drawer Installation

    RICHPOS-3600 The choice of track combinations. The preamble/post amble codes. The MCR parameters can be modified by using the supplied utility program. The utility can be found on the CD that came with your system in the “Utilities” folder. The program name is msr_v12_win.zip.

  • Page 14: Software Installation And Setup

    RICHPOS-3600 Driver Installation RichPOS-3600 comes with a variety of drivers for different operating systems. You may find the system CD with all the necessary drivers and utilities. Please follow this installation sequence. Driver installation sequence: Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver ->Touch Tools The reason to follow our sequence is that IRQ settings will be changed by Windows 2000 and XP to non supported values, and you may encounter unnecessary problems later.
  • Page 15 RICHPOS-3600 5. Read the License Agreement and click Yes. 6. Click Next and the drivers for the Intel Chip set will install. 7. When the 'Setup COMPLETE' message appears click Finish to restart your computer.

  • Page 16: Vga Driver Installation

    RICHPOS-3600 VGA Driver Installation 915GM Driver Installation for Windows 2000 & XP 1. Locate the folder of D:\Driver\WIN2K&XP\VGA\ 2. Open win2k_xp1424.exe 3. Select Next to continue. 4. Select Next to continue.
  • Page 17 RICHPOS-3600 5. Read the License Agreement and click Yes. 6. Click Next to see the setup progress. 7. Select Next to continue.
  • Page 18 RICHPOS-3600 8. Click Finish to complete the installation procedure and restart the system.

  • Page 19: Enable Second Lcd Panel Setting For Windows 2000 & Xp

    RICHPOS-3600 Enable Second LCD Panel Setting for Windows 2000 & XP After you have installed the VGA driver, you must adjust the settings as follows. 1. Right click your mouse anywhere on the desktop and then click properties. 2. Click the Settings tab.
  • Page 20 RICHPOS-3600 3. Click Advanced. 4. Click Intel(R) Graphics Media Accelerator Driver for Mobile.
  • Page 21 RICHPOS-3600 5. Click Graphics Properties. 6. Click Extended Desktop and select Notebook for primary device, monitor for secondary device.
  • Page 22 RICHPOS-3600 7. Click OK. 8. Select the second LCD panel. This is done either by clicking on the number 2 or selecting from the dropdown menu. For the second LCD panel make sure that Extend my Windows desktop onto this monitor is selected.

  • Page 23: Lan Driver Installation

    RICHPOS-3600 LAN Driver Installation LAN Driver Installation for all Windows Operating Systems. 1. Locate D:\Driver\WIN2K&XP\LAN\RTL8111B\ 2. Double click Setup.exe. 3. Click Next to continue...
  • Page 24 RICHPOS-3600 4. Click Next to continue 5. Click Finish to complete the installation procedure.

  • Page 25: Audio Driver Installation

    RICHPOS-3600 Audio Driver Installation Audio Driver Installation for all Windows Operating Systems. 1. Locate D:\Driver\WIN2K&XP\AC97\ WDM_A391\ 2. Double click Setup.exe. Note: If you receive this warning message, please click Continue Anyway to proceed.
  • Page 26 RICHPOS-3600 3. Click Finish and restart the system.

  • Page 27: Elo Touch Tools Installation

    RICHPOS-3600 ELO Touch Tools Installation ELO Touch Tools Installation for Windows 2000 and XP 1. Locate D:\Utility\TOUCHSCREEN\ELO Touch 2. Select the relevant ELO folder for the operating system that you are using. Example. If you are installing for a Windows 2000 or XP then select Elo Touch 2K_XP 3.
  • Page 28 RICHPOS-3600 6. Read the “License Agreement” and click Yes if you accept it. 7. Select “Auto-detect Elo devices” and click Next. 8. Select the COM port for the touch monitor. It is recommended that you select COM3 for the touch screen, as this port is internally configured for touch operation. 9.
  • Page 29 RICHPOS-3600 10. Select “View ELO touch screen control panel” and click Finish. IT MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILIZE YOUR TOUCHSCREEN FEATURES. 11. Click NEXT while this window appears after system finish rebooting. 12. Click YES to restart your computer again. After the system finish rebooting follow the directions to calibrate ELO Touch Tools.

  • Page 30: Elo Control Panel

    RICHPOS-3600 ELO Control Panel This section explains the different options in the ELO control Panel. General tab The general tab allows you to: • Change the COM port your touch screen is set to. • Calibrate the touch screen with the Align button.
  • Page 31 RICHPOS-3600 Mode tab The Buttons tab allows you to: • Adjust all mouse emulation controls. • Change cursor properties • Enable or disable right mouse button utility. Sound tab The Sound tab allows you to: • To change sound properties for ELO touch tools.
  • Page 32 RICHPOS-3600 Properties tab The Diagnostics tab allows you to: • View Controller Information. About tab The About tab displays Information about ELO Touch systems...

  • Page 33: Touchkit Tools Installation

    RICHPOS-3600 TouchKit Tools Installation TouchKit Tools Installation for Windows Operating Systems 1. Locate D:\Utility\TOUCHSCREEN\TouchKit(Fujitsu)\Driver Select the relevant folder for the operating system that you are using. 3. Open Setup.exe 4. Click Next 5. Click Next...
  • Page 34 RICHPOS-3600 6. Click Next 7. Click Next 8. Click Next...
  • Page 35 RICHPOS-3600 9. Click Yes 10. Click Finish to restart your computer again. After the system finish rebooting follow the directions to calibrate the Touch screen.

  • Page 36: Touchkit Control Panel

    RICHPOS-3600 TouchKit Control Panel This section explains the different options in the TouchKit control Panel. General tab The general tab allows you to: • Change the COM port your touch screen is set to. • Calibrate the touch screen with the 4 pts Cal button.

  • Page 37: Rfid Driver Installation

    RICHPOS-3600 RFID Driver Installation RFID Driver Installation for Windows Operating Systems 1. Locate the folder of D:\Utility\RFID\ 2. Open PL-2303 Driver Installer.exe 3. Wait for the next page to show 4. Select Next to continue...
  • Page 38 RICHPOS-3600 5. Select Finish to complete the installation...

  • Page 39: Wireless Lan Module Driver Installation

    RICHPOS-3600 Wireless LAN Module Driver Installation Wireless LAN Module Driver Installation for Windows Operating Systems 1. Locate the folder of D:\Utility\Wireless Lan\WinBond\ 2. Open w89c35.exe 3. Select Next to continue 4. Select Next to continue...
  • Page 40 RICHPOS-3600 5. Select Next to continue 6. Select OK to continue 7. Wait for the next page to show...
  • Page 41 RICHPOS-3600 8. Select Continue Anyway to go to the next step 9. Select Finish to complete the installation...

  • Page 42: Specifications

    RICHPOS-3600 RichPOS-3600 Specifications System Configuration ® CPU (PGA 478) INTEL Celeron M 1.5GHz or Pentium M 2.13GHz Chipset i82915GM MCH + i82801FBM ICH6-M South Bridge INTEL 82801FBM (ICH6-M) Memory Support one 200-pin SODIMM, DDRII 400/533MHz up to 1GB Integrated in 915GM (Graphics Media Accelerator 900). 128MB VGA controller frame buffer using system memory Primary LCD Panel...
  • Page 43 RICHPOS-3600 RJ11 Cash drawer port,12V actuation. Controlled through 2Eh Cash drawer port (index port) and 2Fh (data port) Keyboard Port One PS/2 keyboard port. 10/100/1000Base-T Ethernet Controller, Realtek RTL8111B LAN Port Specially designed connection port for FEC VFD or 2 LCD display (not standard D-SUB VGA port) Display...

  • Page 44: Motherboard Configuration

    RICHPOS-3600 Motherboard Configuration Mother Board Top Mother Board Bottom...
  • Page 45 RICHPOS-3600 This chapter describes how to connect peripherals, switches and indicators to AIMB-553 mother board. Label Function JCMOS1 CMOS clear JLVD1 Set Panel Voltage to 3.3V or 5.0V JIDESET1 Set Compact Flash Master / Slave IDE1 44pin 2.0mm Connector, support 2.5” IDE HDD USB1 USB 2.0 port 4 and port 5 TVOUT1...
  • Page 46 RICHPOS-3600 IDE1 IDE Pin Definition Description Description RESET# GROUND DATA 7 DATA 8 DATA 6 DATA 9 DATA 5 DATA 10 DATA 4 DATA 11 DATA 3 DATA 12 DATA 2 DATA 13 DATA 1 DATA 14 DATA 0 DATA 15 GROUND GROUND IOW#...
  • Page 47 RICHPOS-3600 SEC_VGA1 VGA & COM4 Pin Definition Description Description VCC12-IO(12V) VCC12-IO(5V) RID#4 DSRD#4 DTRD#4 SIND SOUTD DCDD#4 RTSD#4 CTSD#4 GROUND GROUND VCC12-IO(12V) VCC12-IO(12V) VCC12-IO(12V) VGA_SMDAT VGA_RED VGA_SMCLK VGA_GREEN GROUND VGA_BLUE GROUND VGA_Hsync GROUND VGA_Vsync GROUND FIVE_IN_ONE1 34Pin Box Header Pin Definition Description Description DCDC#3...
  • Page 48 RICHPOS-3600 LVDS36 LVDS Pin Definition PIN No. Description PIN No. Description GROUND GROUND LVDS_A_D0P LVDS_A_D0P LVDS_A_D1P LVDS_A_D1P LVDS_A_D2P LVDS_A_D2P LVDS_A_CLKP LVDS_A_CLKP GROUND GROUND LVDS_B_D0P LVDS_B_D0P LVDS_B_D1P LVDS_B_D1P LVDS_B_D2P LVDS_B_D2P LVDS_B_CLKP LVDS_B_CLKP GROUND GROUND VDD_LCD VDD_LCD VDD_LCD VDD_LCD LVDS48 LVDS Pin Definition PIN No.
  • Page 49 RICHPOS-3600 SYSFAN1 & 2 Fan Connectors Definition Description Description GROUND 12V(or Pulse) SPEED BTN1 Power Switch & LED Function Setting Description Description Short 1–2 ATX Soft power switch Short 7-8 HDD LED Short 3–4 Power LED Short 9-10 Keyboard Lock Short 5-6 CPU Reset Bottom or Short 11-12...

  • Page 50: I/O Board Configuration

    RICHPOS-3600 I/O board Configuration The 9000CB2030 board carries the following signals to the main board: LAN, LPT, COM (1/2/5/6), keyboard, cash drawer, audio in and two USB ports. 9000CB2030 I/O Board Pin Definition COM1 Voltage Selection Description Short 1-2 +12V Short 3-4* RI (Default) Short 5-6...
  • Page 51 RICHPOS-3600 COM5 Mode Selection Description Short 1-3 RS-232 (Default) Short 2-4 Short 1-2 Short 3-5 Short 4-6 COM6 Voltage Selection Description Short 1-2 +12V Short 2-3 COM6 Mode Selection Description Short 1-3 RS-232 (Default) Short 2-4 Short 1-2 Short 3-5 Short 4-6 Cash Drawer Voltage Selection Description...

  • Page 52: Mother Board Bios Setup (Award)

    RICHPOS-3600 Mother Board BIOS Setup (AWARD) Introduction Award’s BIOS ROM has a built-in setup program that allows users to modify the basic system configuration. This type of information is stored in battery backed-up memory (CMOS RAM) so that it retains the setup information when the power is turned off.

  • Page 53: Standard Cmos Setup

    RICHPOS-3600 Standard CMOS Setup Choose the “Standard CMOS Features” option from the “initial setup screen” menu, and the screen below will be displayed. This menu allows users to configure system components such as date, time, hard disk drive, floppy drive, display, and memory. Use the arrow keys to highlight the item and then use the <PgUp>...

  • Page 54: Advanced Chipset Features

    RICHPOS-3600 devices list as options for first boot device selection. Virus Protection, Boot Sequence and others Virus Warning, CPU L1 & L2 Cache, boot sequence, APIC Mode, and other features could be configured according to your particular requirements. Figure 3: Advanced BIOS Features Screen Advanced Chipset Features DRAM Timing Selectable: Manual or By SPD System / Video BIOS Cacheable: Disabled or Enabled...

  • Page 55: Integrated Peripherals

    RICHPOS-3600 Figure 4: Advanced Chipset Features Screen Integrated Peripherals OnChip IDE Device Recommend to “Enabled” all IDE functions and PIO/UDMA by “Auto” On-Chip Serial ATA: Disabled, Auto, Combined Mode, Enhanced Mode & SATA Only Onboard Device Setting “Enabled” or “Disabled” for USB / USB 2.0 Controller and USB Keyboard Support Setting “Auto”...
  • Page 56 RICHPOS-3600 Figure 5: Integrated Peripherals Screen Figure 6: OnChip IDE Device Screen...

  • Page 57: Power Management Setup

    RICHPOS-3600 Figure 7: Onboard Device Screen Figure 8: SuperIO Device Screen Power Management Setup PCI Express PM Function PCI Express PM Function: Disabled or Enabled ACPI Function: Disabled or Enabled ACPI Suspend Type: S1 (POS)
  • Page 58 RICHPOS-3600 Power Management: User Define, Min Saving or Max Saving Video Off Method: Blank Screen, V/H SYNC + Blank or DPMS Video Off In Suspend: No or Yes Suspend Type: Stop or PwrOn Suspend MODEM Use IRQ: NA, 3, 4, 5, 7, 9, 10 or 11 Suspend Mode: There are different mode as following for options Table: Different Suspend Mode for options Disabled...

  • Page 59: Pnp/Pci Configurations

    RICHPOS-3600 Figure 9-2: Power Management Setup Screen PnP/PCI Configurations Reset Configuration Data: Disabled or Enabled Resources Controlled By: Auto(ESCD) or Manual Figure 10: PnP/PCI Configurations Screen...

  • Page 60: Pc Health Status

    RICHPOS-3600 PC Health Status CPU Warning Temperature Table: Different CPU Warning Temperature for options ℃ ℉ ℃ ℉ ℃ ℉ Disabled 50 /122 53 /127 56 /133 ℃ ℉ ℃ ℉ ℃ ℉ ℃ ℉ 60 /140 63 /145 66 /151 70 /158 Shutdown Temperature Table: Different Shutdown Temperature for options...

  • Page 61: Set Password

    RICHPOS-3600 Figure 12: Load SetUp Defaults Screen Set Password Enter your password after “Enter Password:” as screen showing Press “Enter” key if you don’t want to set password, “PASSWORD DISABLED!!!” will be showed on screen. Figure 13: Set Password Screen Save &...

  • Page 62: Exit Without Saving

    RICHPOS-3600 Figure 14: Save to CMOS and EXIT Screen Exit Without Saving Press “Y” if you want to quit BIOS function without saving any changes which you did. Press “N” if you want to continue the BIOS setting. Figure 15: Quit Without Saving Screen...

  • Page 63: Troubleshooting

    RICHPOS-3600 Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge such as System Administrators and Engineers. Touch Panel Does not Work Check CMOS settings, COM3 needs to be “Enabled”. The correct settings are “4E0” and “IRQ10”.

  • Page 64: Com1, Com2, Com5, Com6 Are Not Functioning Properly

    RICHPOS-3600 COM1, COM2, COM5, COM6 are not functioning properly Check if the I/O ports are enabled in the CMOS setup. Check if there are any IRQ conflicts. The motherboard could be defective. Cash Drawer Port is not functioning properly Make sure the pin assignment matches between the cash drawer and the RJ11 cash drawer port.

Table of Contents